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#1 Peter1

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Posted 17 December 2008 - 01:34 PM

Hello I have a desktop xp sp3 and a laptop xpsp3. I have wireless router. The desktop is fine. I reformatted/reinstalled xp sp3 the laptop and it runs fine but I can't get online.. I did this before and had no problem. I went thru the list of drivers etc for my system and they all seem installed. Can you help? Thank you

Edited by Grampy Pete, 17 December 2008 - 02:39 PM.

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#2 Abydos

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Posted 17 December 2008 - 06:29 PM

Hi Grampy Pete How did you aquire SP3? If through automatic updates, it sometimes, on rare occasions, doesn't load / install the full package. So best thing would be to remove SP3. Then either try your luck again with automatic update, or find a version you can download to desktop. Regards Abydos

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#3 Ztruker

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Posted 17 December 2008 - 09:25 PM

Hello again Grampy Pete.

What shows in Device Manager under Network Adapter (enter devmgmt.msc in Start / Run to see)? Any yellow marks?

If not, post the results of ipconfig /all here:
  • Click on Start then Run
  • Type cmd and press Enter or click OK
  • Type ipconfig /all and press Enter
  • Right click on the command prompt window title bar, select Edit then Mark
  • Use the mouse to select all the output from the ipconfig command, them click the right mouse button. This will copy the data to the clipboard.
  • Start a new post here and paste the data you copied into it.

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#4 Peter1

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Posted 18 December 2008 - 10:13 AM

Once again I made a novice error. I forgot to install the laptop's pc card's software. I was so involved in reformatting etc I overlooked it. I did make note of your instructions for future reference re: the clipboard and thank you much. I'm sorry to have taken up you time with such a numb question. I am online now. :blush:

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