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Where is my connection?


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#1 ProperlyModified

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Posted 24 October 2008 - 06:07 PM

I recently wiped my hard drive clean and installed Windows XP Pro SP3 on my Gateway 3018GZ Laptop. I previously only connected to two wireless points to use the internet, one at home, and the other at work, on my old Windows XP operating system. Since installing the new operating system my little connection icon isn't in the lower right hand corner of my toolbar so I have no idea how to connect to a wireless connection. Help is much appreciated. :smack:

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#2 Ztruker

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Posted 24 October 2008 - 06:34 PM

Hi ProperlyModified, welcome to WTT.

You will need to install the drivers for your computer, specifically the network driver, but it would be good to install the others as well, like Chipset, Sound, Touchpad and Video. They are available from here:

https://support.gate...s...10406&type=

Rich

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#3 ProperlyModified

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Posted 25 October 2008 - 01:59 PM

I installed most of the drivers with no problem, with the exception of two. I still have no icon to connect wirelessly to an access point. I do now have a Local Area Connection icon, but that doesn't help me much. The first driver I can not get to install is the SoundMax Audio Driver, D00332-001-001. When I run the Setup.exe file it shows "Device: Conexant AC-Link Audio, Task: Install", I click "OK", the box disappears for a bit, then comes back with "Device: Conexant AC-Link Audio, Result: Failure" The second driver I am having trouble with is D00044-001-001, the Calexico 2 / Intel PROSet Wireless Network Card Driver, which I'm assuming is what I need to connect wirelessly? After the file unzips to C:\cabs\D00044-001-001, I follow the directions provided, which read as follows: "Information and Instructions about this download file ======================= File Description: Calexico 2 / Intel PROSet Wireless Network Card Driver Revision: 8.0.12.9000 / 8.0 Operating System: Microsoft® Windows® XP, Windows 2000 Driver Part Number: D00044-001-001 Date: 12/13/2004 ====================== Table of Contents ======================= Overview Identification Installation Removal Troubleshooting Reason for Update Applicable Part Numbers ======================= Overview This document describes the steps necessary to install and configure the Calexico 2 / Intel PROSet wireless network card driver for the computers listed in the Applicable Part Numbers section of this document. Identification If you have a Gateway computer listed in the Applicable Part Numbers section of this document and are running Windows XP or Windows 2000, install this driver. Identification in Windows 2000 1. From the Start menu, click Control Panel. 2. In Control Panel, double-click the System icon. 3. In the System Properties dialog box, click the Hardware tab, and then click Device Manager. 4. In Device Manager, double-click Network adapters. 5. Under the Network adapters category, if Intel® PRO/Wireless 2200 is listed, this is the correct driver. Identification in Windows XP 1. From the Start menu, click Control Panel. 2. In Control Panel, click Performance and Maintenance. 3. In Performance and Maintenance, click System. 4. In the System Properties dialog box, click the Hardware tab, and then click Device Manager. 5. In Device Manager, double-click Network adapters. 6. Under the Network adapters category, if Intel® PRO/Wireless 2200 is listed, this is the correct driver. Installation Windows XP 1. The files are extracted to the C:\Cabs\D00044-001-001 folder. 2. From the Start menu, tap or click Control Panel. 3. In Control Panel, tap or click Performance and Maintenance, and then double-tap or double-click the System icon. 4. In the System Properties dialog box, tap or click the Hardware tab. On the Hardware tab, tap or click Device Manager. 5. In Device Manager, under Other Devices, double-tap or double-click Network Adapter, and then tap or click Update Driver. If the driver has been installed previously, then under Network adapters, double-tap or double-click Intel® Pro/Wireless 2200, and then tap or click Update Driver. 6. Tap or click Install from a list or specified location (Advanced), and then tap or click Next. 7. Tap or click to clear the Search removable media (floppy, CD-ROM...) check box, and then tap or click to select the Include this location in the search check box. Type the location where you downloaded and extracted the wireless driver files, and then tap or click Next. The default path of the drivers is C:\Cabs\D00044-001-001\PROW2200\WINXP for Windows XP. 8. Windows identifies the Intel PRO/Wireless 2200 adapter. Tap or click Next. 9. Tap or click Finish. Windows 2000 1. The files are extracted to the C:\Cabs\D00044-001-001 folder. 2. From the Start menu, point to Settings, and then tap or click Control Panel. 3. In Control Panel, double-tap or double-click the System icon. 4. In the System Properties dialog box, tap or click the Hardware tab. On the Hardware tab, tap or click Device Manager. 5. In Device Manager, under Other Devices, double-tap or double-click Network Adapter, and then tap or click Update Driver. If the driver has been installed previously, then under Network adapters, double-tap or double-click Intel® Pro/Wireless 2200, and then tap or click Update Driver. 6. In the Update Device Driver Wizard dialog box, tap or click Next. 7. Tap or click Search for a better driver than the one your device is using now (Recommended), and then tap or click Next. 8. Tap or click to clear the Floppy Drive and CD-ROM drives check boxes, and then tap or click to select the Specify a location check box. Type the location where you downloaded and extracted the wireless driver files, and then tap or click Next. The default path of the drivers is C:\Cabs\D00044-001-001\PROW2200\WIN2K for Windows 2000. 9. Windows identifies the Intel PRO/Wireless 2200 adapter. Tap or click Next. 10. Tap or click Finish. In Windows 2000, ProSet is also required. Use the following steps to install ProSet. 1. From the C:\Cabs\D00044-001-001\APPS\PROSet\WIN2K folder, double-tap or double-click iSetup.exe. 2. In the Intel PROSet for Wireless - InstallShield Wizard dialog box, tap or click Next. 3. In the next Intel PROSet for Wireless - InstallShield Wizard dialog box, accept the terms of the license agreement, and then tap or click Next. 4. In the next Intel PROSet for Wireless - InstallShield Wizard dialog box, tap or click Next. 5. In the next Intel PROSet for Wireless - InstallShield Wizard dialog box, tap or click Install. 6. In the next Intel PROSet for Wireless - InstallShield Wizard dialog box, tap or click Finish. Removal Windows XP 1. From the Start menu, tap or click Control Panel. 2. In Control Panel, tap or click Performance and Maintenance, and then double-tap or double-click the System icon. 3. In the System Properties dialog box, tap or click the Hardware tab. On the Hardware tab, tap or click Device Manager. 4. In Device Manager, select Intel PRO/Wireless 2200 adapter, and then on the Driver tab, tap or click Uninstall. In Windows 2000 1. From the Start menu, point to Settings, and then tap or click Control Panel. 2. In Control Panel, double-tap or double-click the System icon. 3. In the System Properties dialog box, tap or click the Hardware tab. On the Hardware tab, tap or click Device Manager. 4. In Device Manager, double-tap or double-click Intel PRO/Wireless 2200. 5. On the Driver tab, tap or click Uninstall. 6. Close the System Properties dialog box 7. In Control Panel, double-tap or double-click the Add/Remove Programs icon. 8. In the Add/Remove Program Properties dialog box, click Intel® PROSet for Wireless, and then click Add/Remove. 9. In the Add/Remove Programs dialog box, to remove Intel PROSet click Yes. Troubleshooting If you have difficulty during or after the driver installation, follow the removal procedure, and then re-install the drivers. Reason for Update This is the initial driver for the M210 and 3000 Series notebook computers. Applicable Part Numbers Gateway 200ARC: 3501609, 3501650, 3501651, 3501652 Gateway M210: 1008255, 3400344, 3401763, 3401764, 3401767, 3501980, 2900751, 2900752 Gateway M275: 3501734, 3501735, 3501736, 3501737, 3501781 Gateway M320: 3400091, 3400092, 3400095, 3400335, 3400336, 3501936, 3501937, 3501941, 3501942, 3501987, 2900604, 2900605, 5900606, 2900606, 2900607, 2900609, 2900612, 2900654, 2900677, 2900749, 2900750 Gateway M405: 3501777, 3501778, 3501779, 3501780, 3501788, 3501789 Gateway 450ROG: 3501353, 3501354, 3501355, 3501356, 3501751, 3501752, 3501753, 3501946, 3501947, 3501948 Gateway 450RGH: 3501799, 3501810, 3501811, 3501812, 3501821, 3501822, 3501823, 3501824, 3501949, 3501950, 3501951, 3501952, 3501953, 3501954, 3501955, 3501956 3000 Series: 4094 - Gateway 3520GZ 4386 - Gateway 3018GZ 4784 - Gateway 3023GB 4994 - Gateway 3040GZ 4653 - Gateway 3522GZ 4785 - Gateway 3525GB 5120 - Gateway 3545GZ 5173 - Gateway 3550GH 4995 - Gateway 3550GZ 4000 Series: 3727 - Gateway 4520GZ 3728 - Gateway 4525GZ 4095 - Gateway 4530GZ 4096 - Gateway 4535GZ 4142 - Gateway 4528MX 4143 - Gateway 4526MX 4159 - Gateway 4530GH 4201 - Gateway 4536GZ 4356 - Gateway 4540GZ 4721 - Gateway 4529MX 4722 - Gateway 4536MX 4820 - Gateway 4542GP 102742 - Gateway 4538GZ 2900726 - Gateway 4541BZ 2900727 - Gateway 4543BZ MX3000 Series: 5385 - Gateway MX3560 5415 - Gateway MX3562 5494 - Gateway MX3560h 5506 - Gateway MX3563 5507 - Gateway MX3563h 5861 - Gateway MX3558 NX200 Series: 1008603 - Gateway NX200X 1008574 - Gateway NX200S" Under "Identification in Windows XP" step number six reads "6. Under the Network adapters category, if Intel® PRO/Wireless 2200 is listed, this is the correct driver." I do not have a Network adapter listed as that. Mine is listed as "1394 Net Adapter", and when I click "properties" for more info it tells me such: "Device type: Network adapters, Manufacturer: Microsoft, Location: on Texas Instruments OHCI Compliant IEEE 1, Device Status: This device is working properly. If you are having problems with this device, click Troubleshoot to start the troubleshooter." I thought "Okay, maybe the name will change after I install the driver that Gateway provides." Nope. I attempted to run through the steps of the installation, and when I reach step number seven and enter the location they provide and click next, the Hardware Update Wizard provides me with a screen that displays: "Cannot Continue the Hardware Update Wizard, The wizard could not find a better match for your hardware than the software you currently have installed. Choose what to do. To keep the current software, click Finish. To search again in another location, click Back." I'm lost. I need to get this figured out.

#4 Ztruker

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Posted 25 October 2008 - 05:49 PM

"1394 Net Adapter" is your Firewire adapter, not a network adapter. I believe you need to get the correct driver installed before it will show in Device Manager.

What happens if in Device Manager, you click on View then Show hidden devices? Do you see anything with a yellow ? next to it? If so, right click on it and select Properties then click on the Details page. What is the PCI\VEN string that is shown. Need all of it through SUbSYS_nnnnnnnn part. Searching on that may tell us exactly what network device/chip set you have.

Alternatively, you can go to the Gateway support site and enter the serial number of your computer. You should then be able to see exactly what it was shipped with, including the type of network device you have.

Rich

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#5 ProperlyModified

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Posted 25 October 2008 - 10:28 PM

The things in yellow are the following: Multimedia Audio Controler: PCI\VEN_8086&DEV_24C5&SUBSYS_203E161F&REV_03\3&61AAA01&0&FD Network Controler: PCI\VEN_14E4&DEV_4320&SUBSYS_000217F9&REV_03\4&16793A72&0&48F0 PCI Modem: PCI\VEN_8086&DEV_24C6&SUBSYS_2030161F&REV_03\3&61AAA01&0&FE Searched the Gateway site with my serial and recieved the following: Summary: Processor Intel Celeron M, 1300 MHz BIOS Phoenix W320.F05 10/08/2004 Memory undefinedMB physical 90% free resources Video Graphics Adapter: undefined Screen Area/Colors: undefinedxundefined pixels, undefined bits per pixel colors Monitor: SEC 121244 Monitor: SEC 121244 Drives C:\ (NTFS) 57223MB total, 52211MB free D:\ CD-ROM/CD-RW or DVD Drive Network and Modem (net) Broadcom Broadcom 440x 10/100 Integrated Controller (net) Microsoft Direct Parallel (net) Microsoft 1394 Net Adapter Operating System Windows XP SP3 (Windows XP 5.1.2600 Service Pack 3) Original setup date: 10/24/2008 DirectX Version: 5.03.2600.5508 (xpsp.080320-0409) Swap file managed by Windows File cache managed by Windows Browser MSIE 7.0; 5.1; InfoPath.2 Proxy: No proxy set HTTP level: direct 1.1, proxy 1.0 Scripting version: 5.7.0.16599 Hardware: 1394 Texas Instruments OHCI Compliant IEEE 1394 Host Controller (7/1/2001) Battery Microsoft AC Adapter (7/1/2001) Microsoft ACPI-Compliant Control Method Battery (7/1/2001) CD and DVD Drives TSSTcorp CDW/DVD TS-L462A (7/1/2001) Hard Drive Controllers Intel 82801DBM Ultra ATA Storage Controller - 24CA (11/14/2003) Primary IDE Channel (7/1/2001) Secondary IDE Channel (7/1/2001) Hard Drives FUJITSU MHT2060AT (7/1/2001) Input Devices Synaptics PS/2 Port TouchPad (10/8/2004) Standard 101/102-Key or Microsoft Natural PS/2 Keyboard (7/1/2001) Media Mtd Texas Instruments Inc Texas Instruments PCIxx21 Integrated FlashMedia Controller (7/13/2004) PCMCIA Microsoft Texas Instruments PCIxx21/x515 Cardbus Controller (7/1/2001) System Intel 82802 Firmware Hub Device (7/1/2001) Intel 82801DBM PCI Bridge - 2448 (7/2/2001) Intel 82801DB/DBM SMBus Controller - 24C3 (7/2/2001) Intel 82801DBM LPC Interface Controller - 24CC (7/2/2001) Intel 82852/82855 GM/GME/PM/GMV to Processor I/O Controller - 3580 (8/25/2003) Intel 82852/82855 GM/GME/PM/GMV to Processor I/O Controller - 3584 (8/25/2003) Intel 82852/82855 GM/GME/PM/GMV to Processor I/O Controller - 3585 (8/25/2003) Microsoft ACPI-Compliant Embedded Controller (7/1/2001) Microsoft ACPI-Compliant System (7/1/2001) Microsoft Composite Battery (7/1/2001) ACPI Lid (7/1/2001) ACPI Sleep Button (7/1/2001) ACPI Thermal Zone (7/1/2001) Microsoft System Management BIOS Driver (7/1/2001) ACPI Uniprocessor PC (7/1/2001) Universal Serial Bus (USB) Intel 82801DB/DBM USB Universal Host Controller - 24C2 (8/28/2003) Intel 82801DB/DBM USB Universal Host Controller - 24C4 (8/28/2003) Intel 82801DB/DBM USB Universal Host Controller - 24C7 (8/28/2003) Intel 82801DB/DBM USB2 Enhanced Host Controller - 24CD (8/28/2003) USB Root Hub (7/1/2001) USB Root Hub (7/1/2001) USB Root Hub (7/1/2001) USB Root Hub (7/1/2001) Unknown Network Controller Multimedia Audio Controller PCI Modem Video Intel 82852/82855 GM/GME Graphics Controller (8/20/2004) Intel 82852/82855 GM/GME Graphics Controller (8/20/2004) Plug and Play Monitor (6/6/2001) Plug and Play Monitor (6/6/2001) Display: SEC 121244 Size: 143-inch diagonal (255mm x 255mm viewable) Max. Resolution: 1600 x 1200 pixels Serial Number: 0 Manufactured: 1/2004 Display: SEC 121244 Size: 143-inch diagonal (255mm x 255mm viewable) Max. Resolution: 1600 x 1200 pixels Serial Number: 0 Manufactured: 1/2004 Network: Network Settings Local IP: 192.168.1.137 Network Components Broadcom 440x 10/100 Integrated Controller (10/31/2003) Microsoft WAN Miniport (L2TP) (7/1/2001) Microsoft WAN Miniport (IP) (7/1/2001) Microsoft WAN Miniport (PPPOE) (7/1/2001) Microsoft WAN Miniport (PPTP) (7/1/2001) Microsoft WAN Miniport (IP) - Packet Scheduler Miniport (7/1/2001) Microsoft Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport (7/1/2001) Microsoft Direct Parallel (7/1/2001) Microsoft 1394 Net Adapter (7/1/2001)

#6 Ztruker

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Posted 26 October 2008 - 07:14 PM

The wireless card you have according to the Gateway documentation is a

Calexico 2 / Intel PROSet Wireless Network Card


The driver you need is on this page, about halfway down:

http://support.gatew...s...&param=4386

The identifying data is as follows:

D00044-001-001.exe - Calexico 2 / Intel PROSet Wireless Network Card Driver Revision: 8.0.12.9000 / 8.0
Supports: Windows XP, Windows 2000
Note: This file contains the Calexico 2 / Intel PROSet wireless network card driver for the computer models listed below.


This page has access to all the Gateway stuff for your laptop: http://support.gatew...es/4386nv.shtml

It looks like you are downloading the right driver for your wireless network card but not selecting the right device to install the driver on. The one you want is Network Controller: PCI\VEN_14E4&DEV_4320&SUBSYS_000217F9&REV_03\4&16793A72&0&48F0. That is the one you need to chose in step 6.

Try that and see if you get your wireless working.

Rich

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#7 ProperlyModified

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Posted 27 October 2008 - 06:10 PM

I have tried installing the driver to Network Controller several times, still no dice. The end of my second to last post still applies: "I attempted to run through the steps of the installation, and when I reach step number seven and enter the location they provide and click next, the Hardware Update Wizard provides me with a screen that displays: "Cannot Continue the Hardware Update Wizard, The wizard could not find a better match for your hardware than the software you currently have installed. Choose what to do. To keep the current software, click Finish. To search again in another location, click Back."" I know I am chosing the right location. I am following everything the directions tell me to do. I'm starting to think it's a compatibility issue. Ugh.

#8 Ztruker

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Posted 27 October 2008 - 06:15 PM

I ask some of the other techs here to take a look at this and see if they have any ideas.

Rich

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#9 Digerati

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Posted 27 October 2008 - 09:39 PM

Well, I am not sure I can add any help, but I found some stuff.

How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP

http://windowsxp.mvp...workmissing.htm
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#10 Doug

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Posted 27 October 2008 - 10:17 PM

How about considered Broadcom 440x 10/100 Integrated Controller DOS NDIS2 Ethernet Driver Version: 3.12 ?
Download available here from Gateway:
http://support.gatew...p;uid=212679558

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#11 DSenette

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Posted 28 October 2008 - 06:51 AM

"Cannot Continue the Hardware Update Wizard, The wizard could not find a better match for your hardware than the software you currently have installed. Choose what to do. To keep the current software, click Finish. To search again in another location, click Back

you get that when you try to follow the Gateway instructions for the driver install on this device "Network Controler: PCI\VEN_14E4&DEV_4320&SUBSYS_000217F9&REV_03\4&16793A72&0&48F0" ?

is there an "uninstall" option when you right click that? if there is choose uninstall then reboot your computer and go back into device manager and do the driver install steps again

#12 Ztruker

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Posted 28 October 2008 - 06:39 PM

Doug, the Broadcom 440x 10/100 Integrated Controller is a standard network (wired) connection, he is trying to get wireless working.

Rich

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#13 greasebird

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Posted 29 March 2009 - 06:22 PM

When installing driver you must specify which root folder its in not just the sub folder. It has to go as deep as C:\cabs\.......\D00044-001-001\Prow2200\WinXP

#14 greasebird

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Posted 29 March 2009 - 06:23 PM

When installing driver you must specify which root folder its in not just the sub folder. It has to go as deep as C:\cabs\.......\D00044-001-001\Prow2200\WinXP

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