BSOD issues continue after system clean-up

Hi builder,

This is a good tool to check for driver updates:
http://www.drivermax.com/

Also, if you still have BSODs let us know if there is any filename given in the BSOD. In addition to that:

• Go to Start
• Click on Run
• In the box, type eventvwr
• Look at the System and Application log files and note any that are created at the time you had the BSOD
• We need to know the Event ID and Source.

Regards,
John.

Hi John B Below are entries in the two event logs right around the time of the last BSOD The BSOB did not show a filename - just Technical Information oX000000F7 System Error Log Type Date Time Source Category Event User Computer Information 1/13/2009 22:56:21 Windows Update Agent Installation 18 N/A PM800BMS Error 1/13/2009 22:56:07 System Error (102) 1003 N/A PM800BMS Information 1/13/2009 22:55:43 W32Time None 35 N/A PM800BMS Information 1/13/2009 22:55:41 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:40 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:37 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:37 Service Control Manager None 7035 SYSTEM PM800BMS Information 1/13/2009 22:55:36 Service Control Manager None 7035 SYSTEM PM800BMS Information 1/13/2009 22:55:36 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7035 SYSTEM PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7035 SYSTEM PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7035 SYSTEM PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7035 SYSTEM PM800BMS Information 1/13/2009 22:55:35 Service Control Manager None 7036 N/A PM800BMS Information 1/13/2009 22:55:02 Save Dump None 1001 N/A PM800BMS Information 1/13/2009 22:54:59 eventlog None 6005 N/A PM800BMS Information 1/13/2009 22:54:59 eventlog None 6009 N/A PM800BMS ********************************************************* Application Log 1/13/2009 22:55:29 SecurityCenter Information None 1800 N/A PM800BMS The Windows Security Center Service has started.

Hi Builder… I have just a few questions. The BSoD's have only occured during video playback in Media Player correct? They have never occurred at any other time? Is this a name brand machine? If so, could you post the exact Make and Model # of the PC? If this is a custom built machine, could you provide the make and model # of your motherboard? When you play videos/games do you have a problem with them "stuttering" or playing very slow? Was this copy of Microsoft Windows XP Home edition loaded by you or by the manufacturer?

Hi Appleoddity, The BSOD's are inconsistant - they can occur at any time, they just happen more frequently when playing videos in either Media Player or Real Player. At one time they were very frequent with video - usually on the first or second video. They started right after "Anti-spyware XP 2009" (I think that was the name) self installed from the web. I had also just done some updates- Windows update, HPupdate, Media Player 11. Now it seems I can play videos for an hour or sometimes maybe even 2 hours before crashing, then or rare occasions I will get a BSOD immediately on reboot, then not again for a couple more hours. I leave my computer "on" 24/7. I trade currencies through an online platform, and stock options through my brokers platform. I leave both platforms up overnight. Most mornings I wake up with just my icons showing on my screen - obviously a BSOD occured while I was asleep. But then I may go a couple of nights with no evidence of a BSOD - both platforms still up! I purchased the computer in Jun 2005 from Zuke Computer (online discount OEM) The User's Manual Cover shows: user's manual PM800BMS/PM800BM and the pagee before the table of content also shows the above, then at the bottom of the page - Intel Socket 775 Processor Motherboard VIA PM800 + VIA 8237 NO. G03-PM800BMS Revision 1.0 I have not had any "stuttering " or slow playback problems. Windows XP was loaded by the manufacturer

Hi builder4580

As this is a "older" PC (By todays standard anyways) How long have it been since last
you performed any inside-the-case maintenance?? Like clearing out dust, reseated / cleansed
contact surfaces for the RAM modules etc.?

As the PC is from 2005, have you added any new hardware since then? And if yes, are you
certain that your PSU can cope?

That the BSOD's are fairly inconsistent, it sounds to me more like a hardware problem, rather
than software. Is all your internal components well-seated, plugs and cables fastened properly?

More some suggestions to think about than a solution. But as it is, every straw counts.

As for the PSU (and maybe heat) You could download this little portable program. No install
needed, just run it from the exe.icon.: CPUID.HwMonitor

(64 Bit version of HwMonitor)

Take a screenshot of the values that it shows, and post it here as an attachment.

Regards Abydos