BSOD errors... can't seem to stop them! help me!

I made a thread in the HJT log and infection removal thread TWICE. The First time they did get rid of the BSOD i was getting, and other stuff. But now I'm starting to get them again! So i made another thread and they said they couldn't find any malware.. so to try this forum.

I'm not seeing anything malware related. I suggest you start a new topic in our tech area and see if they can help.
http://forums.whatthetech.com/Microsoft_Windows_f119.html

Post the below so they can see the errors you're getting.

OK so made a thread like 4 days ago and finally yesterday i got a response. The person assisting me was "LDTate."
I thought the problem was solved! But apparently not because it has started again!

Link to old thread: http://forums.whatthetech.com/Help_me_plea…tml#entry531697


Ok, so what's going on now,

I'm getting blue screen when I'm in normal boot! last time i was getting 0x00000050, Page_Fault_In_NonPaged_Area, BSOD error.

But Now I'm getting this:
0x000000c2(0x00000007, 0x00000cd7, 0x000043d9, 0x84582130) BAD_POOL_CALLER.
Also, 0x000000be (0xc0000005, 0xf7999f4a, 0xefe059bc0x00000000) TDI.SYS - ADDRESS F7999F4A Base at f7999000, Date Stamp 48025834
Some more things happening are when I'm on Google i get redirected to weird shady looking sites. Also my Desktop Background has been replaced with this This that sais "Active Desktop Recovery"
This all starts to Happen randomly Some times I'm running GREAT! Then i get this stuff.

side notes- My CD/DVD drive doesn't work.

Hi

I will attempt to assist you. I have read all logs you have posted prior. Please carry out the below so I may be able to research another avenue concerning your computer as follows:

Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop.com
Note: Vista users with UAC must first Right-click IE - Select "Run as Administrator"
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.

The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.
Note: Vista users, please close your instance of IE "Rrunning as Administrator" after you are finished reviewing your Results.

Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, please look away from your screen during the Video Adapter testing sequence.
Note: The PCPitstop Full Tests Results is a free service, but is supported by various paid product advertisements for utilities that "could" remedy the OP's problem.
Since WTT is a "free-help" forum, we do not recommend or endorse purchase of automated utilities, and will assist you in manually correcting any problems and settings necessary to optimize your machine's performance. Ask your questions here. We'll help you walk through any necessary steps.

I apologize for the wait! I will be checking this thread very frequintly now that i have the time
Here is what you asked for. http://www.pcpitstop.com/betapit/sec.asp?conid=21801761

Hi

I apologize for the wait!

No problem and I do also and good work on providing myself with the PC Pitstop results

Here is the situation, several problems have come to light and we will address them one or two at a time so no information load on your behalf.

You have a fair amount of resource intensive software applications installed which can be a cause for one of the system related errors you posted. My advice would be to uninstall anything you barely use and or need. If not sure which inform myself in your next reply and I provide a list of what I deem is unnecessary. This particular problem can also be attributed to the below.

Next:

The currently available installed RAM(Random Access Memory) whilst not totally inadequate. It would be prudent in the future to consider installing some new upgraded memory modules.

Though Microsoft claims XP will run with a mere 128 MB installed in my humble opinion a minimum of 1 GB is far better.

If you wish to upgrade the installed memory, Crucial have a Active X scanner which is perfectly safe and will advise if your system can support any upgraded memory modules. They cater for the US/UK and Europe.

Referring back to the above a incorrectly sited memory module can also be a cause for one of the system error's mentioned and or a cooling problem. Also for example there is most likely a accumulation of debris around the cooling fans installed. I can advice how to check both of the above but a safe approach would need to be adhered to that includes what is known as a anti-static procedure and actually gaining physical access to the inside of your computer. Do not do anything re the above yet though!

If you are not comfortable about actually doing this inform myself as otherwise the potential for causing damage will be quite high.

Next:

Your Network Driver(a fair few other drivers also but we will address these later) is out of date and it would be advisable to update this as it could well be a cause for your current problems also.

Download the latest up to date Driver from here <– The one required is under VIA Rhine Family Driver.

To install the driver, save any unsaved work and close all applications then click on the driver download link (above). Choose the "Save File" option and save it to your folder under Windows where you file your drivers. Unzip the file. (To unzip the file right click and highlight "Extract All") Then double click on the Setup.exe file to run the installation program. Follow the prompts and restart at the end of the installation.

Next:

System maintenance is required which we will address however I actually wish for you good self to actually check the Hard-Drive for errors first before do anything proactive as follows:

Check Hard Disk For Errors:

Press Start->Run, then copy/paste the following command into the box and press OK:

cmd /c chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"

A blank command window will open on your desktop, then close in a few minutes. This is normal.
A file icon named checkhd.txt should appear on your Desktop. Please post the contents of this file in your next reply.

Well i don't think it's cooling problems it did have "debris" as you said, but i cleaned it.. Also It always works great with out any errors on safe mode. Well i Downloaded the VIA Rhine Family Driver, and i have no idea what to do with them… I extracted them in my C:\WINDOWS\system32\drivers, folder. But then theie are two folders that get extracted Windows Vista and windowsXP, i click Windows XP, and there are Two folders in there! They are "X64 AND X86" Which one is it? i have no idea… Please help. Also i Checked the hard disk for errors, Here is the checkhd.txt type of the file system is NTFS. Volume label is PRESARIO. WARNING! F parameter not specified. Running CHKDSK in read-only mode. CHKDSK is verifying files (stage 1 of 3)… CHKDSK is verifying indexes (stage 2 of 3)… CHKDSK is verifying security descriptors (stage 3 of 3)… CHKDSK is verifying Usn Journal… Usn Journal verification completed. 117232888 KB total disk space. 11413588 KB in 78964 files. 33112 KB in 7257 indexes. 0 KB in bad sectors. 335736 KB in use by the system. 65536 KB occupied by the log file. 105450452 KB available on disk. 4096 bytes in each allocation unit. 29308222 total allocation units on disk. 26362613 allocation units available on disk.

Hi

Well i don't think it's cooling problems it did have "debris" as you said, but i cleaned it.. Also It always works great with out any errors on safe mode.

OK thats fine

They are "X64 AND X86" Which one is it? i have no idea… Please help.

No problem:

Navigate back to the WinXP folder >> X86 >> double click on WinSetup >> Reboot your computer.

Next:

Click on Start >> Run and type cleanmgr in the box and press OK.

• Ensure the boxes for Temporary Files, Temporary Internet Files and Recycle Bin are checked.
• You can choose to check other boxes if you wish but they are not required.
• Click on OK then Yes.

Next:

• Click Start >> Run… then type in CMD and click on OK.
• At the Command Prompt C:\ > type the following:
• CD C:\ and hit the Enter/Return key.
• Now type in DEFRAG C: -F
• A Analysis report will be displayed and then Windows will start the Defragmention run automatically.
• This may take some time, when completed the Command Prompt C:\ > will appear.
• Type in EXIT and and hit the Enter/Return key.
• Now Reboot(Restart) your computer.

When completed the above please post back the current status on your computers overall performance.

**UPDATE: As i thought! After 30 minuts or so i got the blue screen. The BAD_POOL_CALLER one OK i did all you said! and my computer seems to be going good! and im on normal mood, woot! For some reason i have a feeling it won't last :-(

Hi

OK we will try something else that bares relevance to the problem. Since what we have tried so far has not worked we will investigate if a specific Microsoft Hot-fix is required to correct the issue.

The error code you posted is explained here. Now rather than myself asking you to request the hot-fix for download which might result in the incorrect one being applied, the safer option is to check if it s available via Microsoft Update as follows:

• Visit: http://update.microsoft.com/microsoftupdat…t.aspx?ln=en-us
• Install the Active X
• Once installed it will advise set Auto-Updates if not set and you then you will be able to manually check for updates also via:
• Start >> All Programs >> Microsoft Updates

Now check for any critical updates and install them if found. Re-check again for any optional updates pertaining to a network issue etc. Report back on your system status and or if a update was available please.

***UPDATE: After a few minutes of the new updates i got BSOD, and I'm starting to get redirected to different sites when searching Google… *sigh* Also my friend told me people can mess up my computer through my DSL network? is that true? **UPDATE: I installed TWO critical updates. 1. was Windows framwork 1.5 or something like that lol 2. was Windows xp(something,) lol. I'll post back if i get anymore BSOD, Everything seems to be going good atm. I seem to have gotten two new BSOD error messages. The first one was, 0x000000C5(0x0000001, 0x00000002, 0x00000001x 0x8054c60e) And also, 0x00000019 (0x00000020, 0x846ef210, 0x846ef210, 0x0a0049f6) BAD_POOL_HEADER.

Hi

***UPDATE: After a few minutes of the new updates i got BSOD, and I'm starting to get redirected to different sites when searching Google… *sigh*
Also my friend told me people can mess up my computer through my DSL network? is that true?

Did you actually run the uninstall procedure LDTAte for ComboFix advised or not here as what you have explained thus far it the result off a rollback to System Restore Point. Which is feasible considering the PCPitstop scan results you provided confirm the aforementioned SR Points are at maximum capacity.

Here is the situation I can only assist yourself if be absolutely honest with myself……….as it stand nothing I have advised so far would account for the further system errors apart from the possible suspect snerious I out lined in my second post to your good self.

Yes i did uninstall combofix, but then he told me to download it again. so i still have it on my computer. For the rest i didn't quit understand what you're trying to say to me.

Hi OK I apoligise if you did not understand my last post. It is not my intention to cause confusion I assure you! So to recap: Have you used System Restore to restore your computer to a prior system state at all ? This I will need to know before we proceed any further so no further complications arise.

When i first began to get Blue screen errors. I tried to roll back to an earlier time, with system restore. Sadly it did not have a restore point i could go to…. Once the people in the Malware forum Helped me with my situation, and i thought the problem was Fixed i Made a Restore point. So yes now there are a few. But for some weird reason when my computer started messing up it didn't have any!

Hi

If Combofix is still present on your system remove as follows:

Uninstall ComboFix:

• Click on Start >> Run…
• Now type in Combofix /u in the and click OK.
• Note the space between the X and the U, it needs to be there.
  
• [external image: Posted Image]

Re-Check Hard Disk For Errors:

Press Start >> Run, then copy/paste the following command into the box and press OK:

cmd /c chkdsk c: |find /r "percent" >> "%userprofile%\desktop\checkhd.txt"

A blank command window will open on your desktop, then close in a few minutes. This is normal.
A file icon named checkhd.txt should appear on your Desktop. Please post the contents of this file in your next reply.

Windows Memory Diagnostic:

Please download the Microsoft Windows Memory Diagnostic from here.

Read through the Quick Start Information and create either the Startup Disk or the CD ROM Disk.

Now scroll down to the Running Windows Memory Diagnostic section:

Now reboot your computer with what ever method you used to create a Start Up Media and run the test with the below option:

(T) Run standard tests Runs the standard test suite. This menu option is available only when a test suite other than the standard test suite is being run.

Please post the results in your next reply.

Any problems encountered and or you do not quite understand anything please do not hesitate to ask

Hi Everything OK ? still require assistance ?