Hi,

I am new to this forum and need good help (which it looks like I will receive after viewing a few answers to users questions).

My Outlook 2002 stops working after my Norton Internet Security program runs a "Live Update". I have been fortunate enough to reset it the last 4 times, but now, nothing works. I found 4 different kind of Outlook files in my computer - one with a .hdmp extension, another with a .mdmp extension, another with a Prefetch extension, and the last one has no extension.

I have tried System Restore, the Microsoft Help Site, and Norton Security Help Site with no luck.

Please let me know if you can help and if you need any further information in order to help me with this problem.

Look forward to hearing back from you.

Thank you,
HEI