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Spyware / Malware / Virus Removal

Norton Won't Launch, Computer Reboots Very Slowly

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Glad the printer is back. What is the status of your system now?

Please do the following:

If you do not still have Deckard’s System Scanner on your desktop please download
Deckard's System Scanner (DSS)
to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Go to start =>run => type the following
    ”%userprofile%\desktop\dss.exe” /config
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
windows couldn't find dss with the config on the end. below are dss scan results


Deckard's System Scanner v20070411.38
Run by [removed] on 2007-04-13 at 14:57:34
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 2 Restore Point(s) –
2: 2007-04-13 19:57:39 UTC - RP2 - Deckard's System Scanner Restore Point
1: 2007-04-12 21:10:03 UTC - RP1 - System Checkpoint


Performed disk cleanup.


– HijackThis (run as Edward Offenberger.exe) ———————————-

Logfile of HijackThis v1.99.1
Scan saved at 2:57:43 PM, on 4/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msdtc.exe
C:\Program Files\Intel\NCS\Sync\NetSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Documents and Settings\Edward Offenberger\Desktop\dss.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\DOCUME~1\EDWARD~1\Desktop\EDWARD~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/as…trl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as…trl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1124846958107
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1138834836317
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d…/ITDetector.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe


– HijackThis Fixed Entries (C:\DOCUME~1\EDWARD~1\Desktop\backups\) ————

backup-20070405-170734-563 O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
backup-20070412-093420-189 F3 - REG:win.ini: run=???
backup-20070412-093420-794 F3 - REG:win.ini: load=???
backup-20070412-094048-341 O4 - HKLM\..\Run: [StopSignSsTsMon] Rundll32.exe "C:\Program Files\Acceleration Software\Anti-Virus\sstsmon0.dll",VerifyStatus
backup-20070412-094341-803 O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R0 agp440 (Intel AGP Bus Filter) - c:\windows\\systemroot\system32\drivers\agp440.sys (file missing)
R0 AVG Anti-Rootkit - c:\windows\system32\drivers\avgarkt.sys
R0 drvmcdb - c:\windows\system32\drivers\drvmcdb.sys
R1 AFS2K - c:\windows\system32\drivers\afs2k.sys
R1 AvgArCln (Avg Anti-Rootkit Clean Driver) - c:\windows\system32\drivers\avgarcln.sys
R1 Cdr4_xp - c:\windows\system32\drivers\cdr4_xp.sys
R1 Cdralw2k - c:\windows\system32\drivers\cdralw2k.sys
R1 ikhfile (File Security Kernel Anti-Spyware Driver) - c:\windows\system32\drivers\ikhfile.sys
R1 ikhlayer (Kernel Anti-Spyware Driver) - c:\windows\system32\drivers\ikhlayer.sys
R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys
R1 SRTSPX - c:\windows\system32\drivers\srtspx.sys
R1 sscdbhk5 - c:\windows\system32\drivers\sscdbhk5.sys
R1 ssrtln - c:\windows\system32\drivers\ssrtln.sys
R2 drvnddm - c:\windows\system32\drivers\drvnddm.sys
R2 dsunidrv (DellSupport UniDriver) - c:\windows\system32\drivers\dsunidrv.sys
R2 Hardlock - c:\windows\system32\drivers\hardlock.sys
R2 Haspnt - c:\windows\system32\drivers\haspnt.sys
R2 PfModNT - c:\windows\system32\pfmodnt.sys
R2 Sentinel - c:\windows\system32\drivers\sentinel.sys
R2 tfsnboio - c:\windows\system32\dla\tfsnboio.sys
R2 tfsncofs - c:\windows\system32\dla\tfsncofs.sys
R2 tfsndrct - c:\windows\system32\dla\tfsndrct.sys
R2 tfsndres - c:\windows\system32\dla\tfsndres.sys
R2 tfsnifs - c:\windows\system32\dla\tfsnifs.sys
R2 tfsnopio - c:\windows\system32\dla\tfsnopio.sys
R2 tfsnpool - c:\windows\system32\dla\tfsnpool.sys
R2 tfsnudf - c:\windows\system32\dla\tfsnudf.sys
R2 tfsnudfa - c:\windows\system32\dla\tfsnudfa.sys
R3 BCMModem (BCM V.92 56K Modem) - c:\windows\system32\drivers\bcmsm.sys
R3 DNE (Deterministic Network Enhancer Miniport) - c:\windows\system32\drivers\dne2000.sys
R3 MxlW2k - c:\windows\system32\drivers\mxlw2k.sys
R3 P16X (Creative SB Live! Series (WDM)) - c:\windows\system32\drivers\p16x.sys
R3 SRTSP - c:\windows\system32\drivers\srtsp.sys

S3 akshasp (Aladdin HASP Key) - c:\windows\system32\drivers\akshasp.sys
S3 aksusb (Aladdin USB Key) - c:\windows\system32\drivers\aksusb.sys
S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys
S3 EL90XBC (3Com EtherLink XL 90XB/C Adapter Driver) - c:\windows\system32\drivers\el90xbc5.sys
S3 i81x - c:\windows\system32\drivers\i81xnt5.sys
S3 iAimFP0 - c:\windows\system32\drivers\wadv01nt.sys
S3 iAimFP1 - c:\windows\system32\drivers\wadv02nt.sys
S3 iAimFP2 - c:\windows\system32\drivers\wadv05nt.sys
S3 iAimFP3 - c:\windows\system32\drivers\wsiintxx.sys
S3 iAimFP4 - c:\windows\system32\drivers\wvchntxx.sys
S3 iAimTV0 - c:\windows\system32\drivers\watv01nt.sys
S3 iAimTV1 - c:\windows\system32\drivers\watv02nt.sys
S3 iAimTV3 - c:\windows\system32\drivers\watv04nt.sys
S3 iAimTV4 - c:\windows\system32\drivers\wch7xxnt.sys
S3 MODEMCSA (Unimodem Streaming Filter Device) - c:\windows\system32\drivers\modemcsa.sys
S3 RWSE (Viking USB Reader/Writer Service) - c:\windows\system32\drivers\rwse.sys
S3 SDDMI2 - c:\windows\system32\ddmi2.sys (file missing)
S3 Sntnlusb (Rainbow USB SuperPro) - c:\windows\system32\drivers\sntnlusb.sys
S3 SRTSPL - c:\windows\system32\drivers\srtspl.sys
S3 TIEHDUSB - c:\windows\system32\drivers\tiehdusb.sys
S3 wceusbsh (Windows CE USB Serial Host Driver) - c:\windows\system32\drivers\wceusbsh.sys
S4 cbidf - c:\windows\system32\drivers\cbidf2k.sys
S4 dac2w2k - c:\windows\system32\drivers\dac2w2k.sys


– Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ——————–

R2 CVPND (Cisco Systems, Inc. VPN Service) - "c:\program files\cisco systems\vpn client\cvpnd.exe"

S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe"


– Scheduled Tasks ————————————————————-

2007-04-11 10:22:20 330 –ah—– C:\WINDOWS\Tasks\MP Scheduled Scan.job
2007-04-06 20:00:26 590 –a—— C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Edward Offenberger.job


– Files created between 2007-03-13 and 2007-04-13 —————————–

2007-04-11 14:30:39 0 d——– C:\WINDOWS\system32\Kaspersky Lab
2007-04-11 10:03:47 0 d——– C:\Program Files\Common Files\Java
2007-04-08 16:40:52 0 d——– C:\Program Files\DellSupport
2007-04-06 16:57:08 0 d——– C:\VundoFix Backups
2007-04-05 22:17:00 3968 –a—— C:\WINDOWS\system32\drivers\AvgArCln.sys
2007-04-05 22:15:51 3968 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-04-04 21:46:00 0 d——– C:\WINDOWS\MTZ5CHMSY4AGMSZ5
2007-04-04 21:45:30 0 d——– C:\WINDOWS\ELRX27DJPV06CHNT
2007-04-04 21:42:18 0 d——– C:\WINDOWS\system32\ActiveScan
2007-04-01 18:18:12 0 d——– C:\Program Files\ItsDeductible2006
2007-04-01 18:14:18 0 d——– C:\Documents and Settings\Edward Offenberger\Application Data\InstallShield
2007-03-25 09:40:37 5220 -ra—— C:\WINDOWS\system32\drivers\CVirtA.sys
2007-03-25 09:40:09 138916 –a—— C:\WINDOWS\system32\drivers\dne2000.sys
2007-03-25 09:40:09 114000 –a—— C:\WINDOWS\system32\dneinobj.dll
2007-03-25 09:40:06 0 d——– C:\Program Files\Common Files\Deterministic Networks
2007-03-25 09:40:03 0 d——– C:\Program Files\Cisco Systems


– Find3M Report —————————————————————

2007-04-13 14:57:18 0 d——– C:\Program Files\Microsoft AntiSpyware
2007-04-13 08:00:04 0 d——– C:\Documents and Settings\Edward Offenberger\Application Data\AVG7
2007-04-11 10:10:46 0 d——– C:\Program Files\Java
2007-04-08 16:41:14 0 d–h—– C:\Documents and Settings\Edward Offenberger\Application Data\GTek
2007-04-06 18:09:18 0 d——– C:\Program Files\Windows Defender
2007-04-06 18:08:58 0 d——– C:\Program Files\Common Files\Symantec Shared
2007-04-06 18:08:42 0 d——– C:\Program Files\Microsoft ActiveSync
2007-04-06 18:08:40 0 d——– C:\Program Files\Messenger
2007-04-06 18:08:38 0 d——– C:\Program Files\Google
2007-04-04 22:00:58 0 d——– C:\Program Files\iTunes
2007-04-04 22:00:44 0 d——– C:\Program Files\Norton Internet Security
2007-04-02 22:45:54 0 d——– C:\Program Files\Spyware Doctor
2007-04-01 18:14:33 0 d——– C:\Program Files\TurboTax
2007-03-26 20:11:46 0 d——– C:\Documents and Settings\Edward Offenberger\Application Data\Google
2007-03-26 20:10:18 0 d–h—– C:\Program Files\InstallShield Installation Information
2007-03-17 08:43:01 292864 –a—— C:\WINDOWS\system32\winsrv.dll
2007-03-08 10:36:28 577536 –a—— C:\WINDOWS\system32\user32.dll
2007-03-08 10:36:28 40960 –a—— C:\WINDOWS\system32\mf3216.dll
2007-03-08 10:36:28 281600 –a—— C:\WINDOWS\system32\gdi32.dll
2007-03-08 08:47:48 1843584 –a—— C:\WINDOWS\system32\win32k.sys
2007-02-05 15:17:02 185344 –a—— C:\WINDOWS\system32\upnphost.dll


– Registry Dump —————————————————————


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"H/PC Connection Agent"="\"C:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"DVDSentry"="C:\\WINDOWS\\System32\\DSentry.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"diagent"="\"C:\\Program Files\\Creative\\SBLive\\Diagnostics\\diagent.exe\" startup"
"BCMSMMSG"="BCMSMMSG.exe"
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"ATIModeChange"="Ati2mdxx.exe"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_01\\bin\\jusched.exe\""
"tgcmd"="\"C:\\Program Files\\Support.com\\BellSouth\\hcenter.exe\" /starthidden /tgcmdwrapper"
"StorageGuard"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"osCheck"="\"C:\\Program Files\\Norton Internet Security\\osCheck.exe\""
"mmtask"="c:\\Program Files\\MusicMatch\\MusicMatch Jukebox\\mmtask.exe"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"gcasServ"="\"C:\\Program Files\\Microsoft AntiSpyware\\gcasServ.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"MSConfig"="C:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\MSConfig.exe /auto"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
"location"="Common Startup"
"command"="C:\\PROGRA~1\\Adobe\\ACROBA~2.0\\Reader\\READER~1.EXE "
"item"="Adobe Reader Speed Launch"
"backup"="C:\\WINDOWS\\pss\\Adobe Reader Speed Launch.lnkCommon Startup"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
"location"="Common Startup"
"item"="America Online 9.0 Tray Icon"
"backup"="C:\\WINDOWS\\pss\\America Online 9.0 Tray Icon.lnkCommon Startup"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^GhostSurf.lnk]
"location"="Common Startup"
"command"="C:\\PROGRA~1\\GHOSTS~1\\GHOSTS~1.EXE "
"item"="GhostSurf"
"backup"="C:\\WINDOWS\\pss\\GhostSurf.lnkCommon Startup"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^officejet 6100.lnk]
"backup"="C:\\WINDOWS\\pss\\officejet 6100.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\HEWLET~1\\DIGITA~1\\bin\\hposol08.exe "
"item"="officejet 6100"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EanthologyApp]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="eanthology"
"hkey"="HKLM"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iexplore.exe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="iexplore"
"hkey"="HKLM"
"command"="C:\\Program Files\\Internet Explorer\\iexplore.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\webscan]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="stopsignav"
"hkey"="HKLM"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ewido security suite control"=dword:00000002
"ewido security suite guard"=dword:00000002
"ccSetMgr"=dword:00000002


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{9EF34FF2-3396-4527-9D27-04C8C1C67806}"="Microsoft AntiSpyware Service Hook"
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"="Microsoft AntiMalware ShellExecuteHook"
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
"UPnPMonitor"="{e57ce738-33e8-4c51-8354-bb4de9d215d1}"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Spyware Doctor"=""
"DWQueuedReporting"="\"C:\\PROGRA~1\\COMMON~1\\MICROS~1\\DW\\dwtrig20.exe\" -t"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
@=""
"NoCDBurning"=dword:00000000
"AllowLegacyWebView"=dword:00000001
"AllowUnhashedWebView"=dword:00000001

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ AlerterWebClientLmHostsRemoteRegistryupnphostSSDPSRV\
NetworkService REG_MULTI_SZ DnsCache\
rpcss REG_MULTI_SZ RpcSs\
imgsvc REG_MULTI_SZ StiSvc\
termsvcs REG_MULTI_SZ TermService\
HTTPFilter REG_MULTI_SZ HTTPFilter\
DcomLaunch REG_MULTI_SZ DcomLaunchTermService\
WudfServiceGroup REG_MULTI_SZ WUDFSvc\

*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_COMHOST
*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_HTTPFILTER


– End of Deckard's System Scanner: finished at 2007-04-13 at 14:58:10 ———

Deckard's System Scanner v20070411.38
Extra logfile - please post this as an attachment with your post.
——————————————————————————–

– System Information ———————————————————-

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.80GHz
Percentage of Memory in Use: 50%
Physical Memory (total/avail): 1022.98 MiB / 501.51 MiB
Pagefile Memory (total/avail): 4000.68 MiB / 3643.46 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1994.92 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 111.72 GiB total, 12.36 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)
F: is Removable (No Media)


– Security Center ————————————————————-

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: Norton Internet Security v2007 (Symantec Corporation)


– Environment Variables ——————————————————-

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Edward Offenberger\Application Data
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=COMPUTERROOM
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Edward Offenberger
LOGONSERVER=\\COMPUTERROOM
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Common Files\Sonic Shared;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\EDWARD~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\EDWARD~1\LOCALS~1\Temp
USERDOMAIN=COMPUTERROOM
USERNAME=Edward Offenberger
USERPROFILE=C:\Documents and Settings\Edward Offenberger
windir=C:\WINDOWS


– User Profiles —————————————————————

Edward Offenberger (admin)
Administrator.COMPUTERROOM (new local, admin)


– Add/Remove Programs ———————————————————

–> "C:\Program Files\Creative\SBLive\Program\Ctzapxx.EXE" /X /U /S /R
–> C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
–> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
–> C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
–> C:\WINDOWS\System32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
–> C:\WINDOWS\System32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{410438A3-B591-4028-B70A-3CC0B33FBCD1}\Setup.exe" -l0x9 -L0x9anything
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{435E969D-867E-4364-8E74-3DC8A69C5BDB}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{44DC86A0-248D-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48E3A9E6-FA13-11D5-8CC9-00A0C98192B6}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{51F5239C-197B-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7337A45-3FE5-4392-ABBB-26B794D060C9}\setup.exe" -l0x9 /remove
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9
–> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F865C2FE-25E7-11D6-9BAF-0090271AF8A4}\setup.exe" -l0x9 /remove
–> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
3D Embroidery 7.25 –> MsiExec.exe /I{C190405F-B711-46FF-9F66-97589782C9B1}
Ad-Aware SE Personal –> C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
Adobe Atmosphere Player for Acrobat and Adobe Reader –> C:\WINDOWS\atmoUn.exe
Adobe Download Manager 2.0 (Remove Only) –> "C:\Program Files\Common Files\Adobe\ESD\uninst.exe"
Adobe Reader 7.0.5 –> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70500000002}
Adobe® Photoshop® Album Starter Edition 3.0 –> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
AppCore –> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Software Update –> MsiExec.exe /I{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}
ATI Control Panel –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver –> rundll32 C:\WINDOWS\System32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AV –> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Avery® Wizard 2.1 for Microsoft® Office Word 2003 –> C:\WINDOWS\uninst.exe -f"C:\Program Files\Avery Wizard\DeIsL1.isu" -c"C:\Program Files\Avery Wizard\uninst.dll
AVG 7.5 –> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
AVG Anti-Rootkit Free –> C:\Program Files\GRISOFT\AVG Anti-Rootkit Free\Uninstall.exe
AVG Anti-Spyware 7.5 –> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
Battlefield 2142 –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{ED50ECE9-EC54-4C05-B5ED-EE4741A9F2EC}\setup.exe" -l0x9 -removeonly
BCM V.92 56K Modem –> C:\WINDOWS\BCMSMU.exe quiet
BellSouth FastAccess DSL Help Center –> "C:\Program Files\Support.com\BellSouth\Uninstall.exe" /c "Remove BellSouth® FastAccess® DSL Help Center?"
Bonus –> MsiExec.exe /I{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}
BroadJump Client Foundation –> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\BroadJump\Client Foundation\Uninst.isu" -c"C:\Program Files\BroadJump\Client Foundation\RmvBJCFD.dll" -b"CFD" -h"CFD" -a
CC_ccProxyExt –> MsiExec.exe /I{2EBF25F1-F8A2-40EA-92BE-931C142A44E2}
ccCommon –> MsiExec.exe /I{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}
ccCommon –> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CCleaner (remove only) –> "C:\Program Files\CCleaner\uninst.exe"
ccPxyCore –> MsiExec.exe /I{30738666-9805-4926-A78F-91DA33B6C437}
CIB –> MsiExec.exe /I{E8176C35-0C2D-4142-9ED4-81861ECAB403}
Cisco Systems VPN Client 4.0.2 (B) –> MsiExec.exe /X{3E5562ED-69AB-4CEC-91E2-64E18EC5ACC6}
Dell Digital Jukebox Driver –> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Media Experience –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Solution Center –> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
DellSupport –> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital PhotoShot –> C:\WINDOWS\uninst.exe -f"C:\Program Files\Panasonic\Digital PhotoShot\DeIsL2.isu" -cC:\PROGRA~1\PANASO~1\DIGITA~1\_ISREG32.DLL
Dogz 5 –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\Ubi Soft\Studio Mythos\Petz 5\Uninst\Setup.exe"
DS21Patch –> MsiExec.exe /I{9B79DCB0-AAD7-456B-8D07-433C936FA24B}
DVDSentry –> MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
FileAlyzer 1.4 –> "C:\Program Files\Safer Networking\FileAlyzer\unins000.exe"
Google Earth –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer –> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll"
Guild Wars –> "C:\Program Files\Guild Wars\Gw.exe" -uninstall
HijackThis 1.99.1 –> C:\DOCUME~1\EDWARD~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe /uninstall
HP Image Transfer 1.7.7 –> C:\Program Files\Microsoft ActiveSync\HP Image Transfer\Uninst.exe
HP Photo and Imaging 1.0 - PSC 2000 Series –> C:\Program Files\Hewlett-Packard\Digital Imaging\AiODriver\Drivers\Uninst\enu\hposcr01.exe -forcereboot -datfile hposcr01.dat
HP Photo and Imaging 1.0 - PSC 2000 Series –> MsiExec.exe /X{82DFB852-9594-4668-9C66-28BB6E94BCB2}
HP Photo and Imaging 1.0 - PSC 2000 Series Drivers –> MsiExec.exe /X{ED93995E-8BF2-480F-8EA4-7D29E29A7052}
hp psc 2200 series –> rundll32 hpzcon05.dll,VendorJettison hp psc 2200 series
Intel® PRO Network Adapters and Drivers –> Prounstl.exe
Intel® PROSet –> MsiExec.exe /I{A790BEB1-BCCF-4EC6-807B-5708B36E8A79}
Internet Explorer Default Page –> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
iPod for Windows 2005-10-12 –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{D9F4A9F8-92C5-4289-9D04-F0F8F02D580A} /l1033
iPod for Windows 2006-01-10 –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{3D047C15-C859-45F7-81CE-F2681778069B} /l1033
ItsDeductible Express –> MsiExec.exe /I{36495C59-089C-49D1-BD15-9E5BD86DC9A1}
iTunes –> MsiExec.exe /I{885894A5-BA0A-460E-AB4C-96C5C9B2C5E2}
Jasc Paint Shop Photo Album –> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Java™ SE Development Kit 6 Update 1 –> MsiExec.exe /I{32A3A4F4-B792-11D6-A78A-00B0D0160010}
Java™ SE Runtime Environment 6 Update 1 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
JumpStart Animal Adventures –> C:\Program Files\Common Files\Knowledge Adventure\Uninstall\JSAnimUn.exe
Kaspersky Online Scanner –> C:\WINDOWS\system32\KASPER~1\KASPER~1\kavuninstall.exe
Learn2 Player (Uninstall Only) –> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LEGO Racers –> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\LEGO Media\Games\LEGO Racers\Uninst.isu"
Lets Ride Corral Club –> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\10\INTEL3~1\IDriver.exe /M{DB299A0A-69B8-4DD2-BB76-A17CF14CE649}
LiveUpdate 3.2 (Symantec Corporation) –> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Macromedia Flash Player 8 –> C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe
Microsoft ActiveSync 3.7 –> "C:\WINDOWS\ISUNINST.EXE" -f"C:\Program Files\Microsoft ActiveSync\DeIsL1.isu" -c"C:\Program Files\Microsoft ActiveSync\ceuninst.dll"
Microsoft Compression Client Pack 1.0 for Windows XP –> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Money 2004 –> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack –> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office Basic Edition 2003 –> MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}
Microsoft Office PowerPoint Viewer 2003 –> MsiExec.exe /X{90AF0409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 –> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Modem Helper –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MSN Music Assistant –> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
MSRedist –> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
MUSICMATCH® Jukebox –> C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
Norton AntiSpam –> MsiExec.exe /I{3B29A786-5803-4E9E-9B58-3014A5B4E519}
Norton AntiSpam –> MsiExec.exe /I{5677563D-0CB1-485F-9E18-C5025306BB3F}
Norton AntiVirus –> MsiExec.exe /X{830D8CBD-C668-49e2-A969-C2C2106332E0}
Norton Confidential Browser Component –> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Protection Component –> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Norton Internet Security –> MsiExec.exe /I{48185814-A224-447a-81DA-71BD20580E1B}
Norton Internet Security –> MsiExec.exe /I{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}
Norton Internet Security –> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security –> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security (Symantec Corporation) –> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}_10_0_1_86\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}.exe" /X
Norton Internet Security Add-on Pack (Symantec Corporation) –> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}_1_0_2_3\{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}.exe" /X
Norton Internet Security Bonus Pack –> MsiExec.exe /I{D4BB907A-623E-4F07-8787-041ABAE088E4}
Norton Protection Center –> MsiExec.exe /I{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}
Oregon Trail® 5 –> C:\Program Files\The Learning Company\Oregon Trail® 5\uninstall.exe
Panda ActiveScan –> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
Parental Control –> MsiExec.exe /I{66B9BD1F-4189-4f35-BD82-9948720A04CF}
PowerDVD –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
Punch! Home Design - Platinum –> C:\PROGRA~1\PUNCH!~1\UNWISE.EXE C:\PROGRA~1\PUNCH!~1\INSTALL.LOG
QuickTime –> MsiExec.exe /I{F07B861C-72B9-40A4-8B1A-AAED4C06A7E8}
Readiris 7.5 –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9BFFB382-0B2C-11D6-AB3E-000102B0F79A}\setup.exe" -l0x9
RealOne Player –> C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
RegAlyzer 1.4 –> "C:\Program Files\Safer Networking\RegAlyzer\unins000.exe"
Registry Toolkit 1.2.9 –> "C:\Program Files\Registry Toolkit\unins000.exe"
Rise Of Legends –> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{CADDE354-C78C-46CB-A006-E2B178EFC271}
Roxio VideoWave Movie Creator –> MsiExec.exe /I{BB46245B-CECA-406F-8790-3ABA0D01012F}
School Tycoon –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7CFFE053-748A-44DC-A248-06EA38E4BC03}\setup.exe"
Sentinel System Driver –> C:\WINDOWS\SYSTEM32\RNBOSENT\SETUPX86.EXE /U /q
Sonic DLA –> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic MyDVD –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5E835305-63BB-4E55-BBB7-EEBBE67774DB}\setup.exe" -l0x9 -L0x9 /SMAINT
Sonic RecordNow! –> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sonic Update Manager –> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
Sound Blaster Live! –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{96E16100-A77F-4B31-B9AD-FFBA040EE1BD}\setup.exe" -l0x9
SPBBC 32bit –> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
SpeechRedist –> MsiExec.exe /X{8795CBED-55E2-4693-9F14-84EC446935BE}
Spybot - Search & Destroy 1.4 –> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Spyware Doctor 3.8 –> "C:\Program Files\Spyware Doctor\unins000.exe"
Symantec KB-DocID:2003093015493306 –> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
SymNet –> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
The Print Shop 12 –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DD1FE66-5536-41E3-B786-70068887B3F4}\setup.exe" -l0x9 anything
TI Connect 1.6 –> MsiExec.exe /I{A8B94669-8654-4126-BD28-D0D2412CDED6}
TurboTax Deluxe 2003 –> C:\Program Files\TurboTax\Deluxe 2003\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2003\Uninstall.log" -NoGui
TurboTax Deluxe 2004 –> C:\Program Files\TurboTax\Deluxe 2004\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2004\Uninstall.log" -NoGui
TurboTax Deluxe 2005 –> C:\Program Files\TurboTax\Deluxe 2005\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2005\Uninstall.log" -NoGui
TurboTax Deluxe Deduction Maximizer 2006 –> C:\Program Files\TurboTax\Deluxe 2006\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2006\Uninstall.log" -NoGui
TurboTax ItsDeductible 2005 –> MsiExec.exe /X{2E7595EC-4FB1-4E29-93D4-9083C8A9B107}
TurboTax ItsDeductible 2006 –> MsiExec.exe /X{AFF1EA96-9C23-4249-B7D4-CD4B54D4582F}
Unreal Tournament 2004 –> C:\UT2004\System\Setup.exe uninstall "UT2004"
Viewpoint Manager (Remove Only) –> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
VIP Customizing –> MsiExec.exe /X{C5965262-13A4-4ECA-9F6E-E261E35A6776}
WebCyberCoach 3.2 Dell –> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
WexTech AnswerWorks –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}\SETUP.EXE" -l0x9 -eliminate
Windows Defender –> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Defender Signatures –> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Media Format 11 runtime –> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Yahoo! Toolbar –> C:\PROGRA~1\Yahoo!\Common\unyt.exe
Zoo Empire –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4B46E96E-6E42-407B-B61A-86594AD376BC}\setup.exe" -l0x9 -uninst
Zoo Tycoon 2 –> "C:\Program Files\Microsoft Games\Zoo Tycoon 2\UNINSTAL.EXE" /runtemp /uninstall
Zoo Tycoon Expanded –> "C:\Program Files\Microsoft Games\Zoo Tycoon\UNINSTAL.EXE" /runtemp /addremove
Zoo Vet –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F75C4CC4-BF03-4002-BF9D-04D332BA4DC8}\setup.exe"


– End of Deckard's System Scanner: finished at 2007-04-13 at 14:58:10 ———
You should not have more than one anti-virus installed at once but I understand since Norton was not working that you installed AVG.

What I would like you to try would be to uninstall the AVG because we want to work with Norton. If your anti-virus is not working, it will not matter if we uninstall it.

Then try to uninstall the Norton Internet Security and then turn on your Windows Firewall.
Go to start=>run=>copy firewall.cpl in the box
then turn on the Windows firewall.

Then post (reply) with a hijackthis log.
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Also follow the recommendations in Tony Klein's article
So how did I get infected in the first place?

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