3 replies to this topic

[Crow]

Hello Lauren, Your in the right forum to post your question. Unfortunately, however, I am not familiar with Norton. If I remember correctly there should be an icon in the system tray (were the clock is), right click and see if it gives you an "options" or "preferences" choice. If not, double click on that same icon to open the application up and see if you cant find in there some where were it asks you if you want to install the updated rules. Most of us here at Tom Coyotes are not big fans of Symantec or McAfee either one. Maybe someone watching who is familiar with symantec products may see this and post. But in the mean time I will do some searching and see if I cant come up with something for you.

[Surreal2]

Hi Lauren What happens if you open Norton and update manually? Does it find and download new definitions or does it still say it's already up to date? What version of NAV are you using and what is your OS? When you open NAV it tells you the date of the latest definitions it has installed. You can also see the total number of definitions - make a note of that number then check again in a few days (there won't necessarily be updates every day) and see if the number has increased. If the date is current and the number of defs is increasing, at least you'll know you're protected and it's just a matter of trying to isolate the cause of the 'reminder' message problem. As far as your Sims problem is concerned, you have my very real sympathy. This is the unacceptable consequence of new generation protection measures designed to prevent illegal copying of software. I recently had exactly the same problem with a game purchased for my daughter. It installed fine but would not run. I bought it legally. I don't have CloneCD or any similar software. Game company helpline said it might be my Nero software - another totally legal product - because of it's 'Copy CD' function. Helpline suggested I remove Nero. Why should I? I don't condone illegal copying or piracy in any form. But if a person buys a game legally and does not even want to exert their rights under copyright law to make a personal backup copy but only wants to play the game using the original disks and is prevented from doing so by the protection measures, that's simply unjust. I can't give you specific help - it's against the forum rules. Even the following might be deleted by forum staff. But suffice to say that after days spent trying to get my daughter's game to run I found a way to make it work. You may or may not want to Google your problem, playing around with your search terms and, like me, you'll no doubt find game forums that can assist you. Cheers....