Windows 98

I have an issue that I am trying to resolve for a family member. He has Win 98SE. The issue is that when he goes to shutdown the computer, it closes programs as normal (as far as I can tell), but when it gets to what looks like a old custom logoff screen, it just hangs there and will not shut off until he forces it to by pressing the power button. I know the system is clean as I did a sweep and clean maint with a lot of programs ( CCleaner, Ad-Aware, Spybot, virus scans etc,etc). It is probably something simple and I am hoping that someone can point me in the right direction.. Thanks, Wax

hi waxace,

i remember seeing some issues with w98 shutdown problems. try windows knowledge base:

http://support.microsoft.com/default.aspx?…N-US&pr=kbinfo&


http://support.microsoft.com/default.aspx?…kb;en-us;239887

Thanks to all that helped. The answer was as simple as downloading the Windows 98 Second Edition Shutdown Supplement, Worked like a charm… Thanks, Wax