Hi!
I was wondering if someone can help me with the following problems. I am using this Windows 98 program on this HP desktop. It constantly freezes, gets popups almost every 10 seconds that I close one out, and it constantly shuts down in the middlle of me working.
your help would be greatly appreciated!
Thanks,
Wash09
Hi Wash09,
My name is
Tomk . I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for the issues on this machine. Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear. It's often worth reading through these instructions and printing them for ease of reference. If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry. Please reply to this thread. Do not start a new topic.
Please download DDS by sUBs from one of the following links and save it to your desktop.
Disable any script blocking protection (How to Disable your Security Programs ) Double click DDS icon to run the tool (may take up to 3 minutes to run) When done, DDS.txt will open. After a few moments, attach.txt will open in a second window. Save both reports to your desktop. —————————————————
Post DDS.txt report in your next replyAttach Attach.txt Attachments area and then clicking Browse . Browse to where you saved the file, and click Open and the click UPLOAD .
DDS (Ver_09-07-30.01) - NTFSx86
Run by [removed] at 21:26:57.51 on Tue 08/25/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.447.123 [GMT -7:00]
AV: Norton AntiVirus *On-access scanning disabled* (Outdated) {B5510F6F-87E1-47F7-A411-360BC453007C}
FW: Norton Personal Firewall *disabled* {825036E0-9F94-4752-8789-8B92454AF49B}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DoubleD\GamingHarbor Toolbar\4.2.0.21210\stbapp.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\DoubleD\GamingHarbor Toolbar\4.2.0.21210\stbappHelper.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\MSN\Toolbar\3.0.1125.0\msntask.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\DoubleD\GamingHarbor Toolbar\4.2.0.21210\stbsvc.exe
C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\Content.IE5\7BOYNHWW\dds[1].scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://search.bearshare.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant = hxxp://search.live.com/sphome.aspx
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Media Access Startup: {25b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\media access startup\1.5.5.900\HPIEAddOn.dll
BHO: NP Helper Class: {35b8d58c-b0cb-46b0-ba64-05b3804e4e86} - c:\program files\internet saving optimizer\3.6.3.4500\NPIEAddOn.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: UrlHelper Class: {74322bf9-df26-493f-b0da-6d2fc5e6429e} - c:\program files\bearshare applications\bearshare\BearShareIEHelper.dll
BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dll
BHO: System Search Dispatcher: {cdbfb47b-58a8-4111-bf95-06178dce326d} - c:\program files\system search dispatcher\1.3.5.960\ssd.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\HPDTLK02.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: BearShare MediaBar: {d3dee18f-db64-4beb-9ff1-e1f0a5033e4a} - c:\program files\bearshare applications\bearshare mediabar\BearShareMediaBar.dll
TB: GamingHarbor Toolbar: {5617eca9-488d-4ba2-8562-9710b9ab78d2} - c:\program files\doubled\gamingharbor toolbar\4.2.0.21210\stb0.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [SmileyApp] c:\program files\doubled\gamingharbor toolbar\4.2.0.21210\stbapp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exe
mRun: [HPHmon06] c:\windows\system32\hphmon06.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [iTunesHelper] c:\program files\itunes\iTunesHelper.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [VTTimer] VTTimer.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [Reminder] "c:\windows\creator\Remind_XP.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\hp_owner\startm~1\programs\startup\hporga~1.lnk - c:\program files\hewlett-packard\hp organize\bin\displayAgent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 9.0\aoltray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\309731\program\Updates from HP.exe
IE: Add To HP Organize… - c:\progra~1\hewlet~1\hporga~1\bin\core.hp.main\SendTo.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
============= SERVICES / DRIVERS ===============
R1 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2003-11-7 308416]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2003-11-7 37056]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2003-12-8 255648]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\CCPROXY.EXE [2003-12-8 218736]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2003-12-8 235168]
R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton antivirus\navapsvc.exe [2004-6-4 174208]
R2 SAVScan;SAVScan;c:\program files\norton antivirus\SAVScan.exe [2003-11-7 193816]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20040625.019\NAVENG.Sys [2004-8-11 68168]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20040625.019\NavEx15.Sys [2004-8-11 600264]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2003-12-8 87712]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-6-27 66048]
=============== Created Last 30 ================
2009-08-18 11:46 –d—– c:\docume~1\alluse~1\applic~1\73B9
2009-08-15 13:13 –d—– c:\program files\Media Access Startup
2009-08-15 13:13 –d—– c:\program files\Internet Saving Optimizer
2009-08-15 13:13 –d—– c:\program files\System Search Dispatcher
2009-08-15 13:12 –d—– c:\program files\DoubleD
2009-08-15 13:12 -cd-h— c:\docume~1\alluse~1\applic~1\{AAAE891E-DC50-4DD4-A79D-C19DDB94E30E}
2009-08-14 06:49 –d—– c:\windows\ServicePackFiles
2009-08-06 20:03 –d—– c:\docume~1\alluse~1\applic~1\D7D
2009-08-02 23:12 –d—– c:\program files\Microsoft CAPICOM 2.1.0.2
2009-08-02 18:41 594,432 -c—— c:\windows\system32\dllcache\msfeeds.dll
2009-08-02 18:41 55,296 -c—— c:\windows\system32\dllcache\msfeedsbs.dll
2009-08-02 18:33 208,744 a——- c:\windows\system32\muweb.dll
2009-08-02 18:33 27,496 a——- c:\windows\system32\mucltui.dll.mui
2009-08-02 18:33 268,648 a——- c:\windows\system32\mucltui.dll
2009-08-02 15:39 –d—– c:\program files\Windows Media Connect 2
2009-08-02 15:35 –d—– c:\windows\system32\LogFiles
2009-08-02 15:11 483,328 a——- c:\windows\system32\actskn45.ocx
2009-08-02 15:11 –d—– c:\program files\BearShare Applications
==================== Find3M ====================
2009-08-25 21:06 3,997 a——- c:\windows\viassary-hp.reg
2009-08-05 02:11 204,800 a——- c:\windows\system32\mswebdvd.dll
2009-07-17 11:55 58,880 a——- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a——- c:\windows\system32\wmpdxm.dll
2009-07-11 09:31 136 a——- C:\x345.bat
2009-07-03 10:09 915,456 a——- c:\windows\system32\wininet.dll
2009-06-27 11:56 5,054 —-h— c:\windows\jm567890.dat
2009-06-27 08:35 262,144 a——- C:\ntuser.dat
2009-06-26 20:53 112,985 a——- c:\windows\hpoins07.dat
2009-06-19 22:32 47,616 a——- c:\windows\soc_1245475936.exe
2009-06-19 22:32 27,648 a——- c:\windows\soc_1245475929.exe
2009-06-19 22:32 31,744 a——- c:\windows\soc_1245475927.exe
2009-06-19 15:01 34 a——- c:\documents and settings\hp_owner\jagex_runescape_preferences.dat
2009-06-16 07:55 119,808 a——- c:\windows\system32\t2embed.dll
2009-06-16 07:55 82,432 a——- c:\windows\system32\fontsub.dll
2009-06-12 04:50 76,288 a——- c:\windows\system32\telnet.exe
2009-06-11 07:09 410,984 a——- c:\windows\system32\deploytk.dll
2009-06-10 07:21 84,992 a——- c:\windows\system32\avifil32.dll
2009-06-09 23:32 132,096 a——- c:\windows\system32\wkssvc.dll
2009-06-05 00:42 655,872 a——- c:\windows\system32\mstscax.dll
2009-06-03 12:27 1,290,752 a——- c:\windows\system32\quartz.dll
============= FINISH: 21:27:35.31 ===============
My computer is still getting all these popups. These popups will freeze the computer and sometime immediately shut it down.
Wash09,
You shouldn't have noticed much difference because we have done anything to your system. We've just been gathering data.
Download ComboFix from one of these locations:
Link 1 Link 2 Link 3 * IMPORTANT !!! Save ComboFix.exe to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[external image: Posted Image]
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
[external image: Posted Image]
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the
C:\ComboFix.txt in your next reply.
Notes:
1.
Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2.
Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of
ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely , the connection can be manually restored by restarting your machine.
Due to inactivity this topic will be closed.
If you need help please start a new thread and post a new HJT log
