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Spyware / Malware / Virus Removal

Possible Spyware

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Post #1
My browser started getting popups the other day. I found threee suspicious files. msshed32.exe, moneyspj.exe, and atiupdate.exe. After doing some research I came to the conclusion that these were spyware files. I ran Spybot which came back clean. Symantec corporate which came back clean. I then ran a housecall and it came up with these three files as being infected I deleted them. I shut off System restore and deleted all of the temp files that were associted with the three main files. Today while browsing I started to get some popups again. I must be missing something in the registry. Here is a copy of my hijak this log file. I have my suspicions and I wanted to see if you come up with the same conclusions I have. Thanks.

Logfile of HijackThis v1.98.2
Scan saved at 3:38:35 PM, on 11/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Compaq\Easy Access Keyboard\MMKeybd.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Compaq\Easy Access Keyboard\MMUSBKB2.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\mvilarosa\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://defaultsearching.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://defaultsearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.3-S\SDHelper.dll
O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\Windows\SYSTEM32\tra.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [EASY ACCESS KEYBOARD] C:\Program Files\Compaq\Easy Access Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\RunOnce: [h7fjv4z.exe] C:\WINDOWS\System32\h7fjv4z.exe /k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [h7fjv4z.exe] C:\WINDOWS\System32\h7fjv4z.exe /k
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .php: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: DigiChat Applet - http://host16.digichat.com/DigiChat/DigiCl…s/Client_IE.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
O16 - DPF: {0B72CCA4-5F11-11D0-9CB5-0000C0EC9FDB} (Street Technologies ActiveX Control Object) - http://www2.stlu.com/plugins/Plugin0501.00…eetnoagent7.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {11B2C0D3-DFFB-11D3-9253-00500498D7E1} (ShowSetupObj Class) - http://invite.mshow.com/ShowSetup.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://cssserver/connectcomputer/nshelp.dll
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://www.iwon.com/ct/pm2/iwonpm1,0,2,3.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdcco…ad/IbmEgath.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://cssserver/tsweb/msrdp.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - http://echo2.webex.com/client/latest/webex/ieatgpc.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab
O16 - DPF: {E9DDEC2F-13DF-4C22-BC48-0284AA5B8E45} (Spotlife Player) - http://yahoo.spotlife.net/install/player/S…nu/SLPlayer.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = CSS.local
O17 - HKLM\Software\..\Telephony: DomainName = CSS.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = CSS.local
Post #2
Create a new folder called C:\HijackThis, move the HijackThis.exe file into the new folder and run it from there. This is necessary to ensure you have backups should anything go wrong.

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://defaultsearching.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://defaultsearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
O2 - BHO: (no name) - {A78860C8-EE1A-46DF-A97F-E3E6D433E80B} - C:\Windows\SYSTEM32\tra.dll
O4 - HKLM\..\RunOnce: [h7fjv4z.exe] C:\WINDOWS\System32\h7fjv4z.exe /k
O4 - HKCU\..\RunOnce: [h7fjv4z.exe] C:\WINDOWS\System32\h7fjv4z.exe /k
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://www.iwon.com/ct/pm2/iwonpm1,0,2,3.cab

Click on Config then click on Misc Tools. At the new screen click on the "Delete a file on reboot" button. You will be presented with a dialog asking you to pick a file. Copy and paste C:\WINDOWS\System32\h7fjv4z.exe into the file name field and press the open button.

Hijackthis will prompt you to reboot, please do so. Rescan with HJT and post a new log here for a final check over.
Post #3
Thanks Daemon those are the files I thought also. I will do it Monday when I have access to that computer. I will post the new log after I am done. Thanks again!
Post #5
Here is my log for a final check after I fixed the problem areas. Thanks again for your help.

Logfile of HijackThis v1.98.2
Scan saved at 9:00:36 AM, on 11/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Compaq\Easy Access Keyboard\MMKeybd.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq\Easy Access Keyboard\MMUSBKB2.EXE
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.3-S\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [EASY ACCESS KEYBOARD] C:\Program Files\Compaq\Easy Access Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .php: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: DigiChat Applet - http://host16.digichat.com/DigiChat/DigiCl…s/Client_IE.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt1_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
O16 - DPF: {0B72CCA4-5F11-11D0-9CB5-0000C0EC9FDB} (Street Technologies ActiveX Control Object) - http://www2.stlu.com/plugins/Plugin0501.00…eetnoagent7.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {11B2C0D3-DFFB-11D3-9253-00500498D7E1} (ShowSetupObj Class) - http://invite.mshow.com/ShowSetup.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://cssserver/connectcomputer/nshelp.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdcco…ad/IbmEgath.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://cssserver/tsweb/msrdp.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac…ta/SymAData.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - http://echo2.webex.com/client/latest/webex/ieatgpc.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac…/ActiveData.cab
O16 - DPF: {E9DDEC2F-13DF-4C22-BC48-0284AA5B8E45} (Spotlife Player) - http://yahoo.spotlife.net/install/player/S…nu/SLPlayer.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = CSS.local
O17 - HKLM\Software\..\Telephony: DomainName = CSS.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = CSS.local
Post #8
You're welcome - glad to help :D

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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