lock screen

This is not working and I have read many fixes which I am leery of.

I recovered a macrium image 1511 then upgraded to creator fully updated. This is the only issue.

Is there someone who can help me? This seems non responsive so no photos or spotlight move - all seems gray.

I ran SFC which said the PC was good..

MBAM seems clear also.

What is the problem. Title of your post says Lock Screen, but what is wrong?

As my post says it is not working. Nothing in lock screen responds.& there are no pictures or spotlight etc.

I have tried all I can find on the web.

I have recovered a clean 1511 and upgraded to Creator. All work well except this. I think I should have done  clean install to begin with.

I will be doing that today.

The first try to Creator s an upgrade ended up with reserved partition not responding - it was stuck at 22% - I know I do not nee it but that and a couple of other little issues occurred to suggest the upgrade did not work well. Then I tried another upgrade from a Macrium image which left me with a non functioning lock screen. I am bringing too much baggage with me so I will use the USB to boot to a clean creator.

Thank you for replying though and I will let you know how it goes..

I installed a clean Creator this A.M. which is running as it should.

I guess I should have not wasted time grading but I had image that I thought were substantial so went that route.

There are likely many who were successful with upgrading but it just did not work for me.

I also have a verified image in case.

I just wanted to te up the end of the thread seeing that I opened it.

P.S. I liked 8.1 most of all except for the security with a weaker Defender.

Peter, did you try running DISM and SFC to fix the lock problem? I know it doesn't matter now, just curious.

HI Rich

I tried SFC 3 times then DISM in the order you should. I forgot how to use the last one which asks for the source.

I know it is looking for the file(s) on the installation media, but no matter how many times I watch the tutorial it does not sink in.

My system really needed a clean install as it would not defrag reserved as i mentioned, had this lock problem and other minor annoyances. Importantly I lost Windows mail which I like.

Since the clean install it is running much better, like new; thanks for replying.

May I ask do you use add/remove or a program like Revo?

Also, do you use Ccleaner's Windows cleaner?

I normally use Revo Pro, but sometimes Programs and Features (add/remove) or the Uninstall capability of CCleaner, under Tools.

I have a couple of clean images of Creator, updated, as I have 2 external drives and the laptop is  gone. I replaced it with a Chromebook for my wife & it's the best thing I have done. The simplicity  is amazing and suits her fine. There is no reason for an image as there are a couple of resets and a simple usb system recovery.

I have changed so I now use no cleaners like Revo, Wise uninstaller or Ccleaner. I think those are ok for experts who know what they are removing, I don't. I don't want to throw the baby out with the bath water so will use Windows new way to remove apps>settings>apps select to remove.

I know there will be some orphans but I would prefer that to dropping a valid file.