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Can not reach all settings in my router


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#1 yaniz

yaniz

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Posted 07 April 2017 - 08:14 AM

Hello!
 
I have a router Tilgin 2332 (router with an IP-telephone adapter). My problem is that I can log in to the router in order to configure it but there are no tabs for confuguring the IP-telephony. I’ll try to explain.
 
When i log in to the router I see the following tabs only: |WIRELESS| |STATUS| HELP|
 
According to a manual online there should be the following tabs to be seen: |SETUP| VOIP| SWITCH| ADVANCED| WIRELESS| TOOLS| STATUS| ACCOUNT| PHONE| STORAGE| PRINTING| HELP|
 
Most likely the router software has been manipulated by my IPS-provider and he will not help me as I am not using his IP-telephony service. My new IP-telephony service provider can not help me either as he doesn’t support the router in question.
 
I have heard there are workarounds for this kind of router issues, but how to do it?
 
Could anybody help, please.
 

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#2 Tomk

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Posted 23 April 2017 - 04:28 PM

Either you aren't in far enough to the system... or, as you said, the information has been modified.  If it's been modified, then you could try resetting the router and starting fresh. 

 

it may not help but have a look here and see if there is anything that gets you going in the correct direction.


Tomk
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Microsoft MVP 2010-2014
 

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