1 min read
My wired internet won't work I've been trying to fix it for 3+ hours. My wireless works but its verrrrry slow… I did a diagnosis and it says "Local Area Connection" doesn't have a valid IP Configuration"
Someone please help?
bump. anyone?
Hi Erato,
A little more information would be useful,
1 when did the problem start?
2 What changes were made immediately prior to the fault happening?
3 Is your network adapter showing any yellow or red flags in Device Manager?
4 Have you power cycled your modem/router/WAP?
5 Have you checked your ipconfig?
Make and model number of your modem/router?
6 ADSL or fibre optic or cable?
7 Have you tried a System Restore Point created before the problem started?
8 Have you checked/replaced all cables to and from your modem /router/computer with known good working ones?
9 Have you checked voltage of the mains supply at your electrical outlet used for your IT systems?
10 Please open a command prompt with elevated privileges ( right click and select "Run as Admin") and try and ping the BBC the command is:
ping bbc.co.uk
press Enter
(Note the space twixt the g and the b it needs to be there.)
copy and the paset the output into your reply
Next at the same command prompt run Ipconfig with the all switch. The command is:
ipconfig /all
press the Enter key
(note the space twixt the g and the / it needs to be there.)
copy and paste the output into your reply so we can see what is going on.
Regards
paws
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