Deleted video driver

Hi fernipascual, 1 The first step should be to make sure that all your important files are safely copied to removable media, and then double check that you have not forgotten anything….. You can use Puppy to assist in this by following the detailed instructions provided in the link supplied by Terry. 2 The step after that is to check to see if your computer has a recovery partition that contains all the files necessary to restore your computer to its "out of the box" state…this is sometimes called a "Factory Restore" and puts your computer back in the same state as was in when it left the factory….Note this is a destructive procedure that clears all your stuff from the hard drive ( including Windows itself, and all your applications, settings email, favorites, Bookmarks, music, drivers, docsuments, spreadsheets, photos, music, videos, etc….in a word ….everything…… so that's why you should check your back up is 100% accurate, up to date, comprehensive, reproducible and with at least one copy kept safe on removable media (external USB hard drives are good) and, preferably, offsite. Here again you can use Puppy to help you do this. 3 The third step if you do not have a recovery partition is to find that Windows installation disc……. seach for it….. but if all your searches are unproductive then borrow a disc from a chum….. Make sure it's for the same version of Windows as you have installed Ie Home Editition or Professional or Media Centre if its XP and at the correct service pack level…. double check that the Certificate of Authenticity (usually stuck on the side or bottom of your computer's case) is for the same version as the disc you are using for the reinstall., and remember you may need to give the 25 character alpha numeric product serial number ( 5 groups of 5) so make sure its readable and you have it safely and accurately copied down to an easily accessible place. Regards paws

i think that tapping the F11 key on boot instead of the F8 key will take you to your repair/factory restore options but am not 100% sure.

Thanks all for the very precise instructions!. I was able to restore the computer to factory settings, back up all the data and restore all files. I am writing this post on it. I still have the problem with the sound and I thought that would be restored also with what I did. Nonetheles, I am still getting the x over the speaker on the taskbar and have no sound. When I put the cursor over it it says "No Audio Output Device is Installed". I can't see anything related to a sound driver in the Device Manager. Below is a shot of the device manager. Any thoughts? Thanks again!.

try this

Hi,

In BIOS you should make sure On-Board Sound is enabled (unless you have an add in sound card - see
System maker). If on-board sound has gone bad then you can disable it in the BIOS and add in a sound
card. Sound cards as good as on-board sound or better are not expensive.

If add-in card maybe it is not seated properly - remove all power to system and remove and replace the
card. If the card is bad you can replace inexpensively.

They also sell USB sound card replacements.

—————————————————–

In Device Manager - click in blank/white area - then VIEW - Show Hidden Devices - look every where
for Sound Device and if found right Click on and UNINSTALL.

Then whether found or not - click ACTION - Scan for Hardware Changes.

If nothing is found you probably need a new sound device.

http://answers.microsoft.com/en-us/windows…9b-970074239018

It is an HP Pavilion dv2700 Notebook
Vista Home Premium 64-bit

this is a list of all hp's vista 64 bit drivers for your notebook.
http://h20000.www2.hp.com/bizsupport/TechS…p;swEnvOID=2100

doug informed me your sound device may be listed somewhere under "other" in device manager if it's not a recognized device.

maybe just installing the correct audio driver will fix your sound problem if it's not a hardware failure or disabled in the bios.
here's the one you want :- Conexant HD-Audio SmartAudio 221 Driver :- http://h20000.www2.hp.com/bizsupport/TechS…Item=ob-64502-1

install directions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

I received an error trying to install the driver that says: Driver installation failed: Could not find the device for this driver.

to be honest, i don't know what else to suggest, if you've made sure sound is enabled in the bios then it sounds like a hardware failure to me. maybe someone else will have some more ideas for you, but sorry i'm fresh out of them.

Hi fernipascual, To try and establish if your sound hardware has failed, try booting back into Puppy and see if the sound works there Ok…. if it does then then the hardware is definitely OK! Regards paws