I/O Device Error

I have an external floppy drive - Y-E DATA USB-FDU is what is given in device manager and there is no exclamation mark to say the device is faulty. I had xp pro sp3 installed when I got this because my internal floppy was not working and as I was upgrading to windows 7 the drive is so old, it likely wouldn't have worked with 7. Anyway, the drive would not work with xp no matter how many floppies I put in and there was no explanation as to why it wasn't working. I now have windows 7 installed and it doesn't work on it either except now I get a message saying ' The request could not be performed because of an I/O device error'. I googled the error, but the only reference I could find was relating to a cd or dvd drive. Would anyone have any suggestions as to what I could try to fix this. The existing driver is given as 6.1.7600.16385 if that is any help. Maybe just needs a driver update?

This "may" be of some use. Let us know about your progress, particularly because others may learn from your solution. Best Regards

there supposed to be a link in your post doug?? if so i think it's broken or you forgot to add it.

Yep.
Sorry.

http://support.microsoft.com/kb/811839

Or other possible resources:
http://www.google.com/search?q=i+o+device+…lient=firefox-a

Thanks for the reply Doug. Sorry for the delay in answering. I had already seen the MS file on this. I got a message saying I was using a different os to the one in the answer and to try the windows 7 solutions. I'm using Windows 7 Ultimate now. (Just updated my profile). I could not find anything there that referred to the problem. Thanks for the help. Much appreciated, as always. hedley