[Closed] CD/DVD Drives Blocked by Virus

Referred by annoyances.org

You posted the following message to the Windows XP Annoyances Discussion Forum:
http://www.annoyances.org/exec/forum/winxp/1230856407

I had a trojan horse virus on Windows XP, SP2, called Zedo and possibly another called
Internet Speed Monitor that got past my Trend Micro subscription virus software.
Trend Micro HelpDesk helped me get rid of these, but two side effects remained. First
it blocked Task Manager, and the TM Desk gave me a registry fix. It also blocked
access to all 3 of my CD/DVD drives including one USB external. TM could not help
me with these. I tried transferring a driver over my network and re-installing -
No go. It says the driver has installed properly but it cannot find the hardware.
All three drives show up marked with an (!) in Device Manager. There is also a Drive
"D," that seems to be a phantom drive not connected to anything (I read about this
in a description of Zedo). When I try to reinstall the USB drive I get an error "problem
occured with installation hardware…" Anything I can do short of reinstalling XP?

Annoyances.Org suggested that the virus may not have been fully removed, although that was the last thing TM tried.

thanks

thanks

GJ

Hello gjpjoep

Welcome to the Whatthetech Malware Removal Forum,

All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.



Download Trendmicros Hijackthis to your desktop.

• Double click it to install
• Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe
• Open HJT Scan and Save a Log File, it will open in Notepad
• Go to Format and make sure Wordwrap is Unchecked
• Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Submit Reply and not start a New Thread.

DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log