subway
Topic Starter
Hi,
I am having difficulty accessing an external hard drive.
The external HD is is Western Digital 250 gb.
Things I have tried:
I tried using chkdsk to scan the disk, but the process wouldn't complete. I would just get a message to the effect that the drive is a FAT32, and it would stop there.
I also tried to burn an image of the drive with Acronis, but it gets a some "Failed to read sector errors" they start at sector 17,598, skip to 18,911 then are continuous unless I select Ignore All.
The entire message was:
I can view the E drive in My Computer, but cannot access it.
I'm hoping someone has a suggestion about how I can gain access to this drive. I really need to recover the photos that are stored here. Most if not all other data is of little importance, but I need to find a way to save the photos.
Thank you in advance for any assistance you might offer.
subway
I am having difficulty accessing an external hard drive.
I'm have tried plugging the external drive into two different computers with the same results. Both machines were running Windows XP SP3.E:\ is not accessible
The request could not be preformed because of an I/O device error
The external HD is is Western Digital 250 gb.
Things I have tried:
I tried using chkdsk to scan the disk, but the process wouldn't complete. I would just get a message to the effect that the drive is a FAT32, and it would stop there.
I also tried to burn an image of the drive with Acronis, but it gets a some "Failed to read sector errors" they start at sector 17,598, skip to 18,911 then are continuous unless I select Ignore All.
The entire message was:
I would get this exact message for each bad sector.Failed to read sector 17,598 of hard disk 2
Failed to read the snapshot manager volume (0x1000D0)
The request could not be preformed because of an I/O device error (0xFFF0)
I can view the E drive in My Computer, but cannot access it.
I'm hoping someone has a suggestion about how I can gain access to this drive. I really need to recover the photos that are stored here. Most if not all other data is of little importance, but I need to find a way to save the photos.
Thank you in advance for any assistance you might offer.
subway