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Outlook 2003 - PDF attachments arrive as raw HTML


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1 reply to this topic

#1 Logic316

Logic316

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Posted 03 June 2010 - 09:34 AM

Hi folks,
I have a problem with Outlook 2003 (with service pack 3) on a Windows 7 laptop. For some reason, when some people email me PDF attachments the body of the emails display both the messages and the attachment as raw HTML and text. I copied and pasted one of the emails below (I removed some of the message text and attachment text for the sake of brevity, as well as replaced portions of people's email addresses and names with *'s for privacy).
Thanks for any help :-)

* CORRECTION:
I just noticed that this problem is happening with other kinds of attachments as well, not just PDFs. They appear as inline text in the message body. But it only occurs with emails from a few certain users. I can email PDF and PPS attachments to myself no problem, and receive such attachments from other users as well without issue. Any thoughts?



Return-Path: <*******@commcor.com.br>
Received: from pop.olamnet.com (192.168.1.12 [192.168.1.12])
by mail.olamnet.com (Olam International Ltd Mail Server) with ESMTP id LGR51408
for <vancler.*******@******.com>; Thu, 03 Jun 2010 08:40:08 +0800
X-ASG-Debug-ID: 1275525324-680d99140001-uDWCeq
Received: from mail.commcor.com.br (mail.commcor.com.br [201.47.103.253]) by pop.olamnet.com with ESMTP id VODCukaDo8XDqvwk for <vancler.*******@******.com>; Thu, 03 Jun 2010 08:35:24 +0800 (SGT)
X-Barracuda-Envelope-From: *******@commcor.com.br
X-Barracuda-Apparent-Source-IP: 201.47.103.253
Received: from localhost (localhost [127.0.0.1])
by mail.commcor.com.br (Postfix) with ESMTP id 563B01C162;
Wed, 2 Jun 2010 18:17:46 -0300 (BRT)
Received: from mail.commcor.com.br ([127.0.0.1])
by localhost (mail.commcor.com.br [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id 25808-03-2; Wed, 2 Jun 2010 18:17:43 -0300 (BRT)
Received: from hcexchange.hencorpsp.local (unknown [10.106.0.4])
by mail.commcor.com.br (Postfix) with ESMTP id 60EA41C17F;
Wed, 2 Jun 2010 17:59:26 -0300 (BRT)
Received: from hcexchange.hencorpsp.local ([10.106.0.4]) by
hcexchange.hencorpsp.local ([10.106.0.4]) with mapi; Wed, 2 Jun 2010 17:57:24
-0300
X-Barracuda-BBL-IP: 10.106.0.4
X-Barracuda-RBL-IP: 10.106.0.4
From: Luiz ******* de ******* <*******@commcor.com.br>
Date: Wed, 2 Jun 2010 17:58:29 -0300
Subject: BMW
Thread-Topic: BMW
X-ASG-Orig-Subj: BMW
Thread-Index: AcsCYKD1jo+NHx02QW64hmcf+IMxrgANZuWA
Message-ID: <4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9@hcexchange.hencorpsp.local>
Accept-Language: pt-BR
Content-Language: pt-BR
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
acceptlanguage: pt-BR
Content-Type: multipart/mixed;
boundary="_004_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_"
MIME-Version: 1.0
To: undisclosed-recipients:;
X-Virus-Scanned: amavisd-new at commcor.com.br
X-Barracuda-Connect: mail.commcor.com.br[201.47.103.253]
X-Barracuda-Start-Time: 1275525324
X-Barracuda-URL: http://192.168.1.12:...gi-mod/mark.cgi
X-Virus-Scanned: by bsmtpd at olamnet.com
X-Barracuda-Spam-Score: -1001.00
X-Barracuda-Spam-Status: No, SCORE=-1001.00 using global scores of TAG_LEVEL=3.0 QUARANTINE_LEVEL=1000.0 KILL_LEVEL=3.5

--_004_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_
Content-Type: multipart/alternative;
boundary="_000_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_"

--_000_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable



--_000_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns=3D"urn:schemas-micr=
osoft-comfficeffice" xmlns:w=3D"urn:schemas-microsoft-comffice:word" =
xmlns:m=3D"http://schemas.micro...e/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40">

<head>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; charset=3Dus-ascii"=
>
<meta name=3DGenerator content=3D"Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Arial","sans-serif";
color:black;}
h1
{mso-style-priority:9;
mso-style-link:"T\00EDtulo 1 Char";
font-size:16.0pt;
font-family:"Arial","sans-serif";
color:black;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0066CC;
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#999999;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Texto de bal\00E3o Char";
font-size:8.0pt;
font-family:"Tahoma","sans-serif";
color:black;}
span.Ttulo1Char
{mso-style-name:"T\00EDtulo 1 Char";
mso-style-priority:9;
font-family:"Cambria","serif";
color:#365F91;
font-weight:bold;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:595.3pt 841.9pt;
margin:70.85pt 3.0cm 70.85pt 3.0cm;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]-->
</head>

<body bgcolor=3Dwhite lang=3DPT-BR link=3D"#0066CC" vlink=3D"#999999">

<div class=3DSection1>

<div>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o>&nbsp;</o></span></p>

</div>

</div>

</body>

</html>

--_000_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_--

--_004_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_
Content-Type: application/vnd.ms-powerpoint; name="BMW VISION.pps"
Content-Description: BMW VISION.pps
Content-Disposition: attachment; filename="BMW VISION.pps"; size=3398656;
creation-date="Wed, 02 Jun 2010 11:33:55 GMT";
modification-date="Wed, 02 Jun 2010 11:33:55 GMT"
Content-Transfer-Encoding: base64
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--_004_4A258D0F4935D141B0DF3A6BE805C7F604FA15CC6BD9hcexchangeh_--

Edited by Logic316, 03 June 2010 - 01:44 PM.

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#2 Doug

Doug

    Retired Administrator -Tech Team

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  • 10,057 posts

Posted 03 June 2010 - 08:08 PM

Looks to me that the "sender" is making a mistake with how they are using "Insert" command. ________________- Insert: picture, document, object ________________ vs ________________ Insert: File ___________________________________ In the first instance Outlook will attempt to "display" the content into the body of the email In the second instance Outlook will insert the data file, and the receiver's machine will download the file and then attempt to open the picture, pdf, document, etc. with the appropriate application.
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