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Spyware / Malware / Virus Removal

[Resolved] Antivirus XP 2010

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello, My computer has come down with a cold. I keep getting false virus alerts fro Antivirus XP 2010. I tried to follow your self-help guide but couldn't get MBAM to run. I stoped av.exe but every time I ran MBAM setup av.exe would start again! I even tried renaming MBAM setup to no avail. Please can some one help. Thanks Beejay1701. PS I was here a couple of years ago when it was Tom Coyote.
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Next:

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
—————————————————

Please include the contents of the following in your next reply:

DDS.txt

Please attach the second file; Attach.txt. To attach a file, do the following:
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on [external image: Posted Image] to insert the attachment into your post
Hi there, Thanks for getting in touch so fast; it's very much appreciated. I have ran exeHelper and DDS. exeHelperLog.txt is below exeHelper by Raktor Build 20091220 Run at 18:31:23 on 03/04/10 Now searching… Checking for numerical processes… Checking for sysguard processes… Checking for bad processes… Checking for bad files… Checking for bad registry entries… Resetting filetype association for .exe Resetting filetype association for .com Resetting userinit and shell values… Resetting policies… –Finished– exeHelper by Raktor Build 20091220 Run at 13:57:55 on 03/05/10 Now searching… Checking for numerical processes… Checking for sysguard processes… Checking for bad processes… Checking for bad files… Checking for bad registry entries… Resetting filetype association for .exe Resetting filetype association for .com Resetting userinit and shell values… Resetting policies… –Finished– DDS.txt is below DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 14:07:23.76 on 05/03/2010 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.464 [GMT 0:00] AV: PC Tools AntiVirus 6.1.0.25 *On-access scanning enabled* (Updated) {832E7172-E406-4bb2-8B19-6D29F2C93A98} AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B} ============== Running Processes =============== C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\SCardSvr.exe C:\WINDOWS\system32\svchost.exe -k LocalService C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe c:\xampp\apache\bin\httpd.exe C:\Program Files\AskBarDis\bar\bin\AskService.exe C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe C:\PROGRA~1\VCOM\Fix-It\mxtask.exe C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe c:\xampp\mysql\bin\mysqld.exe C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe C:\PROGRA~1\VCOM\Fix-It\mxtask.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe C:\xampp\apache\bin\httpd.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\Documents and Settings\John\Local Settings\Application Data\av.exe C:\Program Files\Voyager 105 ADSL Modem\dslagent.exe C:\WINDOWS\system32\carpserv.exe C:\Program Files\CyberLink\PowerCinema\PCMService.exe C:\Program Files\PC Tools AntiVirus\PCTAV.exe C:\WINDOWS\system32\nvraidservice.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe C:\WINDOWS\system32\wbem\unsecapp.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe C:\Documents and Settings\John\Desktop\dds.scr C:\WINDOWS\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uInternet Connection Wizard,ShellNext = hxxp://www.targa.co.uk/ uInternet Settings,ProxyServer = uInternet Settings,ProxyOverride = ;*.local uURLSearchHooks: H - No File mURLSearchHooks: H - No File BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll BHO: : {206e52e0-d52e-11d4-ad54-0000e86c26f6} - c:\progra~1\freshd~1\freshd~2\fdcatch.dll BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll TB: ZoneAlarm Spy Blocker Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [NVRaidService] c:\windows\system32\nvraidservice.exe mRun: [CARPService] carpserv.exe mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe mRun: [PCMService] "c:\program files\cyberlink\powercinema\PCMService.exe" mRun: [DSLAGENTEXE] c:\program files\voyager 105 adsl modem\dslagent.exe mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe" mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe StartupFolder: c:\docume~1\john\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe StartupFolder: c:\docume~1\john\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe uPolicies-explorer: NoStartMenuSubFolders = 0 (0x0) uPolicies-explorer: NoCommonGroups = 0 (0x0) uPolicies-explorer: NoPrinters = 0 (0x0) uPolicies-explorer: NoRecentDocsNetHood = 0 (0x0) uPolicies-explorer: NoChangeAnimation = 0 (0x0) uPolicies-explorer: NoResolveTrack = 1 (0x1) uPolicies-explorer: HideClock = 0 (0x0) uPolicies-explorer: NoThemesTab = 0 (0x0) uPolicies-explorer: NoInstrumentation = 0 (0x0) uPolicies-system: NoSecCpl = 0 (0x0) uPolicies-system: NoDispAppearancePage = 0 (0x0) uPolicies-system: NoDispSettingsPage = 0 (0x0) uPolicies-system: NoVisualStyleChoice = 0 (0x0) mPolicies-explorer: NoResolveTrack = 1 (0x1) IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html IE: { - c:\program files\messenger\msmsgs.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll Trusted Zone: akamai.net Trusted Zone: amazon.co.uk\www Trusted Zone: ancestry.co.uk\content Trusted Zone: ancestry.co.uk\search Trusted Zone: ancestry.co.uk\secure Trusted Zone: ancestry.co.uk\www Trusted Zone: avg.com\akamai Trusted Zone: avg.com\update Trusted Zone: avg.cz\akamai Trusted Zone: avg.cz\backup Trusted Zone: avg.cz\download Trusted Zone: avg.cz\files2 Trusted Zone: botanicalkeys.co.uk\www Trusted Zone: brightminds.co.uk\www Trusted Zone: daz3d.com\www Trusted Zone: download.com Trusted Zone: download.com\www Trusted Zone: edgesuite.net\akamai.avg.com Trusted Zone: edgesuite.net\akamai.avg.cz Trusted Zone: edgesuite.net\akamai.grisoft.com Trusted Zone: edgesuite.net\akamai.grisoft.cz Trusted Zone: freebmd.org.uk\www Trusted Zone: galaxyzoo.org\www Trusted Zone: genesreunited.com\www Trusted Zone: google.co.uk\www Trusted Zone: grisoft.com\akamai Trusted Zone: grisoft.com\free Trusted Zone: grisoft.com\uodate Trusted Zone: grisoft.com\www Trusted Zone: grisoft.cz\akamai Trusted Zone: grisoft.cz\download Trusted Zone: grisoft.cz\files2 Trusted Zone: hotmail.com\www Trusted Zone: lidl.co.uk\www Trusted Zone: live.com\login Trusted Zone: msn.co.uk\www Trusted Zone: msn.com\by102fd.bay102.hotmail Trusted Zone: msn.com\uk Trusted Zone: msn.com\www Trusted Zone: nationalarchives.gov.uk\www Trusted Zone: netto.co.uk\www Trusted Zone: networkmagic.com\www Trusted Zone: open.ac.uk\www Trusted Zone: scotlandspeople.gov.uk\www Trusted Zone: spatial-literacy.org\www Trusted Zone: symantec.com\www Trusted Zone: zonealarm.com\www DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxp://www.uclan.ac.uk/other/iss/remote/wficat.cab DPF: {3E0D93BD-ABC6-4723-A70F-2A57D33C0186} - hxxp://www.alamy.com/uploader/alamy_uploader.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.co.uk/SnapfishUKActivia.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1106832058390 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jre/6u10-b92-b/jinstall-6u10-windows-i586-jc.cab?e=1226771565366&h=2f1a25c3c726f9172986fc2926f40e42/&filename=jinstall-6u10-windows-i586-jc.cab DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL Notify: avgrsstarter - avgrsstx.dll SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\john\applic~1\mozilla\firefox\profiles\lzr4imv7.default\ FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p= FF - plugin: c:\program files\opera\program\plugins\np_gp.dll FF - plugin: c:\program files\photosynth\npPhotosynthMozilla.dll FF - plugin: c:\program files\picasa2\npPicasa2.dll FF - plugin: c:\program files\picasa2\npPicasa3.dll FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false); c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200); c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess"); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120); c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3); c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0); c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072); c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json"); ============= SERVICES / DRIVERS =============== R0 AVG Anti-Rootkit;AVG Anti-Rootkit;c:\windows\system32\drivers\avgarkt.sys [2007-1-31 5632] R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-18 64288] R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-10-18 206256] R1 AvgArCln;Avg Anti-Rootkit Clean Driver;c:\windows\system32\drivers\AvgArCln.sys [2007-4-27 3968] R1 bbcap;bbcap;c:\windows\system32\drivers\bbcap.sys [2006-6-4 2944] R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-10-18 353672] R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304] R2 Apache2.2;Apache2.2;c:\xampp\apache\bin\httpd.exe [2008-12-9 24636] R2 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-10-18 464264] R2 AVFilter;AVFilter;c:\windows\system32\drivers\AVFilter.sys [2009-10-18 21904] R2 PCTAVSvc;PC Tools AntiVirus Engine;c:\program files\pc tools antivirus\PCTAVSvc.exe [2009-10-18 933720] R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784] R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service –> c:\windows\system32\zonelabs\vsmon.exe -service [?] R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [2005-1-27 945152] R3 AVHook;AVHook;c:\windows\system32\drivers\AVHook.sys [2009-10-18 28560] R3 IMT0521;Inmax USB IMT-0521 Smartcard Reader;c:\windows\system32\drivers\IMT0521.sys [2005-1-27 34825] S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592] S3 getPlusHelper;getPlus® Helper;c:\windows\system32\svchost.exe -k getPlusHelper [2005-1-26 14336] S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1181328] S3 SCR33X USB Smart Card Reader;SCR33X USB Smart Card Reader;c:\windows\system32\drivers\SCR33X2K.sys [2005-1-27 63608] =============== Created Last 30 ================ 2010-02-23 13:53 169,064 a——- c:\windows\system32\drivers\tosrfbd.sys 2010-02-23 13:53 74,368 a——- c:\windows\system32\drivers\Tosrfhid.sys 2010-02-23 13:53 49,400 a——- c:\windows\system32\drivers\tosrfusb.sys 2010-02-23 13:53 36,992 a——- c:\windows\system32\drivers\tosrfbnp.sys 2010-02-23 13:53 21,608 a——- c:\windows\system32\drivers\tosrfnds.sys 2010-02-23 13:53 69,480 a——- c:\windows\system32\drivers\tosrfcom.sys 2010-02-23 13:53 59,888 a——- c:\windows\system32\drivers\TosRfSnd.sys 2010-02-23 13:53 46,984 a——- c:\windows\system32\drivers\tosporte.sys 2010-02-23 13:52 –d—– c:\program files\Toshiba 2010-02-14 11:18 –d—– c:\docume~1\john\applic~1\Filter Forge Freepack 1 - Metals 2010-02-12 22:45 –d—– c:\program files\Qtpfsgui 2010-02-12 11:22 –d—– c:\windows\system32\Plugins 2010-02-11 18:17 –d—– c:\docume~1\john\applic~1\Filter Forge Freepack 2 - Photo Effects 2010-02-11 18:14 230,912 a——- C:\ppselsat.8bf 2010-02-11 18:13 –d—– c:\program files\virtualStudio 2010-02-11 18:11 –d—– c:\program files\Filter Forge Freepack 4 - Distortions 2010-02-11 18:10 –d—– c:\program files\Filter Forge Freepack 3 - Frames 2010-02-11 18:10 –d—– c:\program files\Filter Forge Freepack 2 - Photo Effects 2010-02-11 18:10 1,030,144 a——- c:\windows\system32\dbghelp-xfw.dll 2010-02-11 18:10 –d—– c:\program files\Filter Forge Freepack 1 - Metals 2010-02-11 18:09 564 a——- c:\windows\PluginSwitch.ini 2010-02-11 18:07 –d—– c:\program files\PluginSwitch 2010-02-07 22:17 –d—– c:\program files\Blowfish Advanced CS 2010-02-07 17:35 –d—– c:\docume~1\alluse~1\applic~1\TrueCrypt 2010-02-07 17:35 223,440 a——- c:\windows\system32\drivers\truecrypt.sys 2010-02-07 17:35 –d—– c:\program files\TrueCrypt 2010-02-05 22:44 –d—– c:\docume~1\john\applic~1\Flexrise.9F3FBFC56E7DF11606748B3513468A7A7FB809D1.1 2010-02-05 22:43 –d—– c:\program files\TPE 2010-02-04 17:45 –d—– c:\program files\common files\Macrovision Shared ==================== Find3M ==================== 2010-03-05 13:54 4,212 a—h— c:\windows\system32\zllictbl.dat 2010-02-02 13:26 43,810 a——- c:\docume~1\john\applic~1\wklnhst.dat 2009-12-21 19:14 916,480 a——- c:\windows\system32\wininet.dll 2009-12-16 18:43 343,040 a——- c:\windows\system32\mspaint.exe 2009-12-15 09:44 4,330 a——- c:\windows\system32\ealregsnapshot1.reg 2009-12-14 19:15 2,146,304 a——- c:\windows\system32\GPhotos.scr 2009-12-14 07:08 33,280 a——- c:\windows\system32\csrsrv.dll 2009-12-08 19:27 2,189,184 a——- c:\windows\system32\ntoskrnl.exe 2009-12-08 18:43 2,066,048 a——- c:\windows\system32\ntkrnlpa.exe 2009-09-16 09:49 213,944 a——- c:\docume~1\john\applic~1\GDIPFONTCACHEV1.DAT 1999-05-07 05:22 8,944 a——- c:\windows\inf\USBSCAN.SYS 2008-09-23 17:09 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092320080924\index.dat ============= FINISH: 14:08:49.54 =============== and the attach.txt from DDS is attached 📎Attach.txt
AV: PC Tools AntiVirus
AV: AVG Anti-Virus Free

You're running 2 anti-virus programs. That can cause all kinds of issues.

Use Add/Remove Programs and remove one of them.

After the above:

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:


XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.




Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Hello, I was using AVG but changed to PCTools anitvirus. I removed AVG so should have only one antivirus running. I checked in add/remove programs and AVG antivirus is not listed. Should I carry on with the rest of the intructions starting with Combofix. Thanks Beejay1701
Hi there,
Finally managed to get Combofix to work. PC Tools Antivirus was being awkward and uncooperative.
After running Combofix the computer seems to be working correctly; no alerts, requests for registration, no dire warnings of massive viral infections.

Below is the Combofix Log

ComboFix 10-03-05.03 - John 06/03/2010 12:11:21.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.588 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: PC Tools AntiVirus [removed] *On-access scanning disabled* (Updated) {832E7172-E406-4bb2-8B19-6D29F2C93A98}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\John\Local Settings\Application Data\av.exe
c:\documents and settings\John\Local Settings\Temporary Internet Files\BmK4M.jpg
c:\documents and settings\John\Local Settings\Temporary Internet Files\MMk6J75.jpg
c:\documents and settings\John\Local Settings\Temporary Internet Files\X6466Lm4.jpg
c:\documents and settings\John\Local Settings\Temporary Internet Files\XA1p8.jpg
c:\documents and settings\John\My Documents\ZbThumbnail.info
C:\LOG.TXT
c:\windows\system32\SHELLLNK.TLB
c:\windows\system32\twain_32.dll
c:\windows\system32\Vbshell.tlb

.
((((((((((((((((((((((((( Files Created from 2010-02-06 to 2010-03-06 )))))))))))))))))))))))))))))))
.

2010-02-23 13:59 . 2010-02-23 13:59 ——– d—–w- c:\documents and settings\John\Local Settings\Application Data\Toshiba
2010-02-23 13:59 . 2010-02-23 13:59 ——– d—–w- c:\documents and settings\All Users\Application Data\TOSHIBA
2010-02-23 13:53 . 2009-08-28 11:49 169064 —-a-w- c:\windows\system32\drivers\tosrfbd.sys
2010-02-23 13:53 . 2009-08-05 14:44 49400 —-a-w- c:\windows\system32\drivers\tosrfusb.sys
2010-02-23 13:53 . 2009-05-20 10:23 74368 —-a-w- c:\windows\system32\drivers\Tosrfhid.sys
2010-02-23 13:53 . 2009-07-24 11:31 21608 —-a-w- c:\windows\system32\drivers\tosrfnds.sys
2010-02-23 13:53 . 2009-06-11 14:05 36992 —-a-w- c:\windows\system32\drivers\tosrfbnp.sys
2010-02-23 13:53 . 2009-08-10 16:54 59888 —-a-w- c:\windows\system32\drivers\TosRfSnd.sys
2010-02-23 13:53 . 2009-07-28 20:01 69480 —-a-w- c:\windows\system32\drivers\tosrfcom.sys
2010-02-23 13:53 . 2009-06-17 11:59 46984 —-a-w- c:\windows\system32\drivers\tosporte.sys
2010-02-23 13:52 . 2010-02-23 13:52 ——– d—–w- c:\program files\Toshiba
2010-02-14 11:18 . 2010-02-14 11:18 ——– d—–w- c:\documents and settings\John\Application Data\Filter Forge Freepack 1 - Metals
2010-02-12 22:45 . 2010-02-12 22:45 ——– d—–w- c:\program files\Qtpfsgui
2010-02-12 11:22 . 2010-02-12 11:22 ——– d—–w- c:\windows\system32\Plugins
2010-02-11 18:17 . 2010-02-11 18:17 ——– d—–w- c:\documents and settings\John\Application Data\Filter Forge Freepack 2 - Photo Effects
2010-02-11 18:13 . 2010-02-11 18:23 ——– d—–w- c:\program files\virtualStudio
2010-02-11 18:11 . 2010-02-11 18:11 ——– d—–w- c:\program files\Filter Forge Freepack 4 - Distortions
2010-02-11 18:10 . 2010-02-11 18:10 ——– d—–w- c:\program files\Filter Forge Freepack 3 - Frames
2010-02-11 18:10 . 2010-02-11 18:10 ——– d—–w- c:\program files\Filter Forge Freepack 2 - Photo Effects
2010-02-11 18:10 . 2006-11-10 18:41 1030144 —-a-w- c:\windows\system32\dbghelp-xfw.dll
2010-02-11 18:10 . 2010-02-11 18:10 ——– d—–w- c:\program files\Filter Forge Freepack 1 - Metals
2010-02-11 18:07 . 2010-02-11 18:08 ——– d—–w- c:\program files\PluginSwitch
2010-02-07 22:17 . 2010-02-07 22:17 766 —-a-r- c:\documents and settings\John\Application Data\Microsoft\Installer\{12B4E2C0-8D67-408D-86DF-119BEAAD5308}\ARPPRODUCTICON.exe
2010-02-07 22:17 . 2010-02-07 22:17 40960 —-a-r- c:\documents and settings\John\Application Data\Microsoft\Installer\{12B4E2C0-8D67-408D-86DF-119BEAAD5308}\NewShortcut1_12B4E2C08D67408D86DF119BEAAD5308.exe
2010-02-07 22:17 . 2010-02-07 22:19 ——– d—–w- c:\program files\Blowfish Advanced CS
2010-02-07 17:35 . 2010-02-07 17:35 ——– d—–w- c:\documents and settings\All Users\Application Data\TrueCrypt
2010-02-07 17:35 . 2010-02-07 17:35 223440 —-a-w- c:\windows\system32\drivers\truecrypt.sys
2010-02-07 17:35 . 2010-02-07 17:35 ——– d—–w- c:\program files\TrueCrypt
2010-02-05 22:44 . 2010-02-05 22:44 ——– d—–w- c:\documents and settings\John\Application Data\Flexrise.9F3FBFC56E7DF11606748B3513468A7A7FB809D1.1
2010-02-05 22:43 . 2010-02-05 22:44 ——– d—–w- c:\program files\TPE
2010-02-05 22:43 . 2010-02-05 22:43 ——– d—–w- c:\program files\Common Files\Adobe AIR
2010-02-05 22:40 . 2010-02-05 22:43 38784 —-a-w- c:\documents and settings\John\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-02-04 17:45 . 2010-02-04 17:45 ——– d—–w- c:\program files\Common Files\Macrovision Shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-06 11:56 . 2007-02-23 18:32 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-03-06 11:54 . 2009-10-18 16:57 ——– d—–w- c:\program files\PC Tools AntiVirus
2010-03-06 11:53 . 2006-11-05 13:00 ——– d—–w- c:\program files\Smart PC
2010-03-06 11:41 . 2007-04-28 21:57 4212 —ha-w- c:\windows\system32\zllictbl.dat
2010-03-06 08:55 . 2010-01-28 11:47 ——– d—–w- c:\documents and settings\John\Application Data\MailWasherFree
2010-03-04 18:07 . 2009-10-18 17:22 389784 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2010-03-04 18:07 . 2009-10-18 17:21 3803208 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2010-03-04 18:06 . 2009-10-18 17:21 823928 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2010-03-04 18:06 . 2009-10-18 17:21 1181328 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWService.exe
2010-03-04 16:38 . 2005-03-30 09:35 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-02-15 22:35 . 2007-02-13 18:37 ——– d—–w- c:\program files\Picasa2
2010-02-12 17:19 . 2005-01-27 12:54 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-02-05 22:27 . 2008-03-26 14:17 ——– d—–w- c:\program files\Bonjour
2010-02-05 18:19 . 2010-02-05 18:21 177152 —-a-w- c:\windows\Internet Logs\xDB6.tmp
2010-02-05 13:19 . 2005-03-11 23:09 214296 —-a-w- c:\documents and settings\John\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-04 23:40 . 2005-03-11 22:54 ——– d—–w- c:\program files\Common Files\Adobe
2010-02-02 17:41 . 2010-02-02 17:42 2153472 —-a-w- c:\windows\Internet Logs\xDB5.tmp
2010-02-02 13:26 . 2005-03-12 10:03 43810 —-a-w- c:\documents and settings\John\Application Data\wklnhst.dat
2010-01-28 11:54 . 2008-03-26 22:51 ——– d—–w- c:\program files\Uniblue
2010-01-28 11:35 . 2007-05-11 22:17 ——– d—–w- c:\documents and settings\John\Application Data\MailWasherPro
2010-01-23 16:34 . 2006-06-04 10:03 ——– d—–w- c:\documents and settings\John\Application Data\Blueberry
2010-01-17 23:31 . 2005-11-02 23:17 ——– d—–w- c:\program files\CCleaner
2010-01-14 11:27 . 2009-09-29 13:50 ——– d—–w- c:\program files\Jalbum
2010-01-12 00:15 . 2005-11-08 22:42 ——– d—–w- c:\documents and settings\John\Application Data\SafeIT Security
2010-01-12 00:13 . 2010-01-12 00:13 ——– dc-h–w- c:\documents and settings\All Users\Application Data\{7935BB0A-F573-4B8A-A0F8-1D087105ECFF}
2010-01-12 00:13 . 2008-03-20 17:35 ——– d—–w- c:\program files\SafeIT Security
2010-01-10 12:06 . 2005-03-19 21:42 ——– d—–w- c:\program files\PIXELA
2010-01-10 10:56 . 2005-03-19 21:41 ——– d—–w- c:\program files\FinePixViewer
2010-01-10 10:56 . 2005-11-23 23:21 ——– d—–w- c:\documents and settings\John\Application Data\FUJIFILM
2010-01-07 00:08 . 2005-03-30 09:48 ——– d—–w- c:\program files\FreshDevices
2010-01-07 00:03 . 2007-10-01 12:35 ——– d—–w- c:\program files\Britannica 7.0
2010-01-06 18:47 . 2010-01-06 18:49 1696768 —-a-w- c:\windows\Internet Logs\xDB4.tmp
2010-01-05 22:48 . 2009-04-20 13:21 10399769 —-a-w- c:\windows\Internet Logs\tvDebug.Zip
2009-12-31 16:50 . 2005-01-26 14:32 353792 —-a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2005-01-26 14:32 916480 —-a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2005-01-27 12:03 343040 —-a-w- c:\windows\system32\mspaint.exe
2009-12-15 18:25 . 2009-12-15 18:26 1627136 —-a-w- c:\windows\Internet Logs\xDB3.tmp
2009-12-15 16:57 . 2009-12-15 16:58 1626624 —-a-w- c:\windows\Internet Logs\xDB2.tmp
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_4.dll
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_3.dll
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_2.dll
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_1.dll
2009-12-15 09:44 . 2008-12-14 16:09 4330 —-a-w- c:\windows\system32\ealregsnapshot1.reg
2009-12-14 19:15 . 2009-12-14 19:15 2146304 —-a-w- c:\windows\system32\GPhotos.scr
2009-12-14 07:08 . 2005-01-26 14:32 33280 —-a-w- c:\windows\system32\csrsrv.dll
2009-12-08 19:27 . 2005-01-26 14:32 2189184 —-a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43 . 2004-08-03 22:59 2066048 —-a-w- c:\windows\system32\ntkrnlpa.exe
2003-01-13 11:20 . 2005-01-27 15:34 278528 —-a-w- c:\program files\internet explorer\plugins\PanoViewer.dll
1999-04-30 16:00 . 2005-01-27 15:34 98304 —-a-w- c:\program files\internet explorer\plugins\UPjpeg.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-10-16 17:22 333192 —-a-w- c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-10-16 333192]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-10-16 333192]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVRaidService"="c:\windows\system32\nvraidservice.exe" [2004-12-07 84480]
"CARPService"="carpserv.exe" [2003-03-18 4608]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"PCMService"="c:\program files\CyberLink\PowerCinema\PCMService.exe" [2005-01-19 110744]
"DSLAGENTEXE"="c:\program files\Voyager 105 ADSL Modem\dslagent.exe" [2004-05-27 16384]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-02-15 981384]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-11-20 12669544]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2008-08-21 443968]

c:\documents and settings\John\Start Menu\Programs\Startup\
wkcalrem.LNK - c:\program files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe [2004-6-24 15360]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoSecCpl"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoStartMenuSubFolders"= 0 (0x0)
"NoCommonGroups"= 0 (0x0)
"NoPrinters"= 0 (0x0)
"NoRecentDocsNetHood"= 0 (0x0)
"NoChangeAnimation"= 0 (0x0)
"NoResolveTrack"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PCTAVSvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^John^Start Menu^Programs^Startup^Registration Myst V]
path=c:\documents and settings\John\Start Menu\Programs\Startup\Registration Myst V
backup=c:\windows\pss\Registration Myst VStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-06-12 02:38 34672 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Fix-It Utilities Express OLR]
2006-12-08 11:10 53248 —-a-w- c:\progra~1\BVRPSO~1\FIX-IT~1\BVRPOlr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PC Booster]
2008-01-18 11:55 14446592 —-a-w- c:\program files\inKline Global\PC Booster\PCBooster.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Speed Up Your PC OLR]
2008-02-11 12:29 79104 —-a-w- c:\progra~1\BVRPSO~1\SPEEDU~1\BVRPOlr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2008-11-15 17:52 136600 —-a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerCinema\\PowerCinema.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Scribble\\Scribble.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [18/10/2009 17:23 64288]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [18/10/2009 16:57 206256]
R1 bbcap;bbcap;c:\windows\system32\drivers\bbcap.sys [04/06/2006 10:03 2944]
R2 Apache2.2;Apache2.2;c:\xampp\apache\bin\httpd.exe [09/12/2008 23:10 24636]
R2 ASKService;ASKService;c:\program files\AskBarDis\bar\bin\AskService.exe [18/10/2009 17:05 464264]
R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [27/01/2005 12:40 945152]
R3 IMT0521;Inmax USB IMT-0521 Smartcard Reader;c:\windows\system32\drivers\IMT0521.sys [27/01/2005 12:57 34825]
S2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [04/10/2004 04:47 98304]
S2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe [04/10/2004 03:40 118784]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [03/11/2006 18:19 13592]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [24/09/2009 11:17 1181328]
S3 SCR33X USB Smart Card Reader;SCR33X USB Smart Card Reader;c:\windows\system32\drivers\SCR33X2K.sys [27/01/2005 12:57 63608]

— Other Services/Drivers In Memory —

*Deregistered* - mchInjDrv

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-02-16 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]
.
.
——- Supplementary Scan ——-
.
uInternet Connection Wizard,ShellNext = hxxp://www.targa.co.uk/
uInternet Settings,ProxyServer =
uInternet Settings,ProxyOverride = ;*.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
IE: { - c:\program files\Messenger\msmsgs.exe
LSP: c:\program files\Common Files\PC Tools\LSP\PCTLsp.dll
Trusted Zone: akamai.net
Trusted Zone: amazon.co.uk\www
Trusted Zone: ancestry.co.uk\content
Trusted Zone: ancestry.co.uk\search
Trusted Zone: ancestry.co.uk\secure
Trusted Zone: ancestry.co.uk\www
Trusted Zone: avg.com\akamai
Trusted Zone: avg.com\update
Trusted Zone: avg.cz\akamai
Trusted Zone: avg.cz\backup
Trusted Zone: avg.cz\download
Trusted Zone: avg.cz\files2
Trusted Zone: botanicalkeys.co.uk\www
Trusted Zone: brightminds.co.uk\www
Trusted Zone: daz3d.com\www
Trusted Zone: download.com
Trusted Zone: download.com\www
Trusted Zone: edgesuite.net\akamai.avg.com
Trusted Zone: edgesuite.net\akamai.avg.cz
Trusted Zone: edgesuite.net\akamai.grisoft.com
Trusted Zone: edgesuite.net\akamai.grisoft.cz
Trusted Zone: freebmd.org.uk\www
Trusted Zone: galaxyzoo.org\www
Trusted Zone: genesreunited.com\www
Trusted Zone: google.co.uk\www
Trusted Zone: grisoft.com\akamai
Trusted Zone: grisoft.com\free
Trusted Zone: grisoft.com\uodate
Trusted Zone: grisoft.com\www
Trusted Zone: grisoft.cz\akamai
Trusted Zone: grisoft.cz\download
Trusted Zone: grisoft.cz\files2
Trusted Zone: hotmail.com\www
Trusted Zone: lidl.co.uk\www
Trusted Zone: live.com\login
Trusted Zone: msn.co.uk\www
Trusted Zone: msn.com\by102fd.bay102.hotmail
Trusted Zone: msn.com\uk
Trusted Zone: msn.com\www
Trusted Zone: nationalarchives.gov.uk\www
Trusted Zone: netto.co.uk\www
Trusted Zone: networkmagic.com\www
Trusted Zone: open.ac.uk\www
Trusted Zone: scotlandspeople.gov.uk\www
Trusted Zone: spatial-literacy.org\www
Trusted Zone: symantec.com\www
Trusted Zone: zonealarm.com\www
FF - ProfilePath - c:\documents and settings\John\Application Data\Mozilla\Firefox\Profiles\lzr4imv7.default\
FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p=
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Opera\program\plugins\np_gp.dll
FF - plugin: c:\program files\Photosynth\npPhotosynthMozilla.dll
FF - plugin: c:\program files\Picasa2\npPicasa2.dll
FF - plugin: c:\program files\Picasa2\npPicasa3.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

Notify-avgrsstarter - avgrsstx.dll
SafeBoot-AVG Anti-Spyware Driver
SafeBoot-AVG Anti-Spyware Guard
AddRemove-Copy Utility - c:\program files\EPSON\Copy Utility\Uninst.isu
AddRemove-NVIDIA Display Control Panel - c:\program files\NVIDIA Corporation\Uninstall\nvuninst.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-06 12:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-1136272000-3068514121-1584837556-1006\Software\SecuROM\License information*]
"datasecu"=hex:82,44,c4,e9,12,c9,a8,8e,f3,1e,84,05,40,dc,0a,6d,bd,49,21,6b,1c,
f9,19,e0,d2,5e,ce,d8,47,91,f6,9d,2b,55,9d,d2,04,95,2d,53,94,0e,95,ec,1b,65,\
"rkeysecu"=hex:f1,c9,d9,0c,bb,85,91,60,89,fe,c3,34,13,96,9b,13
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'lsass.exe'(756)
c:\program files\Common Files\PC Tools\LSP\PCTLsp.dll
.
Completion time: 2010-03-06 12:25:45
ComboFix-quarantined-files.txt 2010-03-06 12:25

Pre-Run: 38,577,553,408 bytes free
Post-Run: 38,546,706,432 bytes free

- - End Of File - - D14F0BD0A038C0B73A9589BDEA1CFC17

Fingers crossed

Beejay1701
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text.

Folder::
c:\program files\AskBarDis

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"=-
[-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"=-
[-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste


Also please describe how your computer behaves at the moment.
Hi,
The computer seems to be working well,no slowing down, the popup warnings have completely disappeared.
Here is the second Combofix log

ComboFix 10-03-05.03 - John 06/03/2010 15:15:37.3.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.375 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\John\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: PC Tools AntiVirus [removed] *On-access scanning disabled* (Updated) {832E7172-E406-4bb2-8B19-6D29F2C93A98}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\AskBarDis
c:\program files\AskBarDis\bar\bin\askBar.dll
c:\program files\AskBarDis\bar\bin\askPopStp.dll
c:\program files\AskBarDis\bar\bin\AskService.exe
c:\program files\AskBarDis\bar\bin\psvince.dll
c:\program files\AskBarDis\bar\Cache\0011D6B6
c:\program files\AskBarDis\bar\Cache\0011DA7E
c:\program files\AskBarDis\bar\Cache\0011DC82.bin
c:\program files\AskBarDis\bar\Cache\0011E934.bin
c:\program files\AskBarDis\bar\Cache\0011ECED.bin
c:\program files\AskBarDis\bar\Cache\0011F0F4.bin
c:\program files\AskBarDis\bar\Cache\0011F634.bin
c:\program files\AskBarDis\bar\Cache\002CEB06.bin
c:\program files\AskBarDis\bar\Cache\002CF769.bin
c:\program files\AskBarDis\bar\Cache\002CF91F.bin
c:\program files\AskBarDis\bar\Cache\002CFA86.bin
c:\program files\AskBarDis\bar\Cache\002CFC3C.bin
c:\program files\AskBarDis\bar\Cache\008B967F
c:\program files\AskBarDis\bar\Cache\008BA5B1
c:\program files\AskBarDis\bar\Cache\008BAAB3
c:\program files\AskBarDis\bar\Cache\files.ini
c:\program files\AskBarDis\bar\History\search
c:\program files\AskBarDis\bar\Settings\config.dat
c:\program files\AskBarDis\bar\Settings\config.dat.bak
c:\program files\AskBarDis\bar\Settings\prevcfg.htm
c:\program files\AskBarDis\Thumbs.db
c:\program files\AskBarDis\unins000.dat
c:\program files\AskBarDis\unins000.exe
c:\program files\AskBarDis\zonealarm.ico

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_ASKService
——-\Service_ASKService


((((((((((((((((((((((((( Files Created from 2010-02-06 to 2010-03-06 )))))))))))))))))))))))))))))))
.

2010-02-23 13:59 . 2010-02-23 13:59 ——– d—–w- c:\documents and settings\John\Local Settings\Application Data\Toshiba
2010-02-23 13:59 . 2010-02-23 13:59 ——– d—–w- c:\documents and settings\All Users\Application Data\TOSHIBA
2010-02-23 13:53 . 2009-08-28 11:49 169064 —-a-w- c:\windows\system32\drivers\tosrfbd.sys
2010-02-23 13:53 . 2009-08-05 14:44 49400 —-a-w- c:\windows\system32\drivers\tosrfusb.sys
2010-02-23 13:53 . 2009-05-20 10:23 74368 —-a-w- c:\windows\system32\drivers\Tosrfhid.sys
2010-02-23 13:53 . 2009-07-24 11:31 21608 —-a-w- c:\windows\system32\drivers\tosrfnds.sys
2010-02-23 13:53 . 2009-06-11 14:05 36992 —-a-w- c:\windows\system32\drivers\tosrfbnp.sys
2010-02-23 13:53 . 2009-08-10 16:54 59888 —-a-w- c:\windows\system32\drivers\TosRfSnd.sys
2010-02-23 13:53 . 2009-07-28 20:01 69480 —-a-w- c:\windows\system32\drivers\tosrfcom.sys
2010-02-23 13:53 . 2009-06-17 11:59 46984 —-a-w- c:\windows\system32\drivers\tosporte.sys
2010-02-23 13:52 . 2010-02-23 13:52 ——– d—–w- c:\program files\Toshiba
2010-02-14 11:18 . 2010-02-14 11:18 ——– d—–w- c:\documents and settings\John\Application Data\Filter Forge Freepack 1 - Metals
2010-02-12 22:45 . 2010-02-12 22:45 ——– d—–w- c:\program files\Qtpfsgui
2010-02-12 11:22 . 2010-02-12 11:22 ——– d—–w- c:\windows\system32\Plugins
2010-02-11 18:17 . 2010-02-11 18:17 ——– d—–w- c:\documents and settings\John\Application Data\Filter Forge Freepack 2 - Photo Effects
2010-02-11 18:13 . 2010-02-11 18:23 ——– d—–w- c:\program files\virtualStudio
2010-02-11 18:11 . 2010-02-11 18:11 ——– d—–w- c:\program files\Filter Forge Freepack 4 - Distortions
2010-02-11 18:10 . 2010-02-11 18:10 ——– d—–w- c:\program files\Filter Forge Freepack 3 - Frames
2010-02-11 18:10 . 2010-02-11 18:10 ——– d—–w- c:\program files\Filter Forge Freepack 2 - Photo Effects
2010-02-11 18:10 . 2006-11-10 18:41 1030144 —-a-w- c:\windows\system32\dbghelp-xfw.dll
2010-02-11 18:10 . 2010-02-11 18:10 ——– d—–w- c:\program files\Filter Forge Freepack 1 - Metals
2010-02-11 18:07 . 2010-02-11 18:08 ——– d—–w- c:\program files\PluginSwitch
2010-02-07 22:17 . 2010-02-07 22:19 ——– d—–w- c:\program files\Blowfish Advanced CS
2010-02-07 17:35 . 2010-02-07 17:35 ——– d—–w- c:\documents and settings\All Users\Application Data\TrueCrypt
2010-02-07 17:35 . 2010-02-07 17:35 223440 —-a-w- c:\windows\system32\drivers\truecrypt.sys
2010-02-07 17:35 . 2010-02-07 17:35 ——– d—–w- c:\program files\TrueCrypt
2010-02-05 22:44 . 2010-02-05 22:44 ——– d—–w- c:\documents and settings\John\Application Data\Flexrise.9F3FBFC56E7DF11606748B3513468A7A7FB809D1.1
2010-02-05 22:43 . 2010-02-05 22:44 ——– d—–w- c:\program files\TPE
2010-02-05 22:43 . 2010-02-05 22:43 ——– d—–w- c:\program files\Common Files\Adobe AIR
2010-02-04 17:45 . 2010-02-04 17:45 ——– d—–w- c:\program files\Common Files\Macrovision Shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-06 15:29 . 2007-04-28 21:57 4212 —ha-w- c:\windows\system32\zllictbl.dat
2010-03-06 11:56 . 2007-02-23 18:32 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-03-06 11:54 . 2009-10-18 16:57 ——– d—–w- c:\program files\PC Tools AntiVirus
2010-03-06 11:53 . 2006-11-05 13:00 ——– d—–w- c:\program files\Smart PC
2010-03-06 08:55 . 2010-01-28 11:47 ——– d—–w- c:\documents and settings\John\Application Data\MailWasherFree
2010-03-04 18:07 . 2009-10-18 17:22 389784 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2010-03-04 18:07 . 2009-10-18 17:21 3803208 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2010-03-04 18:06 . 2009-10-18 17:21 823928 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2010-03-04 18:06 . 2009-10-18 17:21 1181328 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWService.exe
2010-03-04 16:38 . 2005-03-30 09:35 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-02-15 22:35 . 2007-02-13 18:37 ——– d—–w- c:\program files\Picasa2
2010-02-12 17:19 . 2005-01-27 12:54 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-02-07 22:17 . 2010-02-07 22:17 766 —-a-r- c:\documents and settings\John\Application Data\Microsoft\Installer\{12B4E2C0-8D67-408D-86DF-119BEAAD5308}\ARPPRODUCTICON.exe
2010-02-07 22:17 . 2010-02-07 22:17 40960 —-a-r- c:\documents and settings\John\Application Data\Microsoft\Installer\{12B4E2C0-8D67-408D-86DF-119BEAAD5308}\NewShortcut1_12B4E2C08D67408D86DF119BEAAD5308.exe
2010-02-05 22:43 . 2010-02-05 22:40 38784 —-a-w- c:\documents and settings\John\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-02-05 22:27 . 2008-03-26 14:17 ——– d—–w- c:\program files\Bonjour
2010-02-05 18:19 . 2010-02-05 18:21 177152 —-a-w- c:\windows\Internet Logs\xDB6.tmp
2010-02-05 13:19 . 2005-03-11 23:09 214296 —-a-w- c:\documents and settings\John\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-04 23:40 . 2005-03-11 22:54 ——– d—–w- c:\program files\Common Files\Adobe
2010-02-02 17:41 . 2010-02-02 17:42 2153472 —-a-w- c:\windows\Internet Logs\xDB5.tmp
2010-02-02 13:26 . 2005-03-12 10:03 43810 —-a-w- c:\documents and settings\John\Application Data\wklnhst.dat
2010-01-28 11:54 . 2008-03-26 22:51 ——– d—–w- c:\program files\Uniblue
2010-01-28 11:35 . 2007-05-11 22:17 ——– d—–w- c:\documents and settings\John\Application Data\MailWasherPro
2010-01-23 16:34 . 2006-06-04 10:03 ——– d—–w- c:\documents and settings\John\Application Data\Blueberry
2010-01-17 23:31 . 2005-11-02 23:17 ——– d—–w- c:\program files\CCleaner
2010-01-14 11:27 . 2009-09-29 13:50 ——– d—–w- c:\program files\Jalbum
2010-01-12 00:15 . 2005-11-08 22:42 ——– d—–w- c:\documents and settings\John\Application Data\SafeIT Security
2010-01-12 00:13 . 2010-01-12 00:13 ——– dc-h–w- c:\documents and settings\All Users\Application Data\{7935BB0A-F573-4B8A-A0F8-1D087105ECFF}
2010-01-12 00:13 . 2008-03-20 17:35 ——– d—–w- c:\program files\SafeIT Security
2010-01-10 12:06 . 2005-03-19 21:42 ——– d—–w- c:\program files\PIXELA
2010-01-10 10:56 . 2005-03-19 21:41 ——– d—–w- c:\program files\FinePixViewer
2010-01-10 10:56 . 2005-11-23 23:21 ——– d—–w- c:\documents and settings\John\Application Data\FUJIFILM
2010-01-07 00:08 . 2005-03-30 09:48 ——– d—–w- c:\program files\FreshDevices
2010-01-07 00:03 . 2007-10-01 12:35 ——– d—–w- c:\program files\Britannica 7.0
2010-01-06 18:47 . 2010-01-06 18:49 1696768 —-a-w- c:\windows\Internet Logs\xDB4.tmp
2010-01-05 22:48 . 2009-04-20 13:21 10399769 —-a-w- c:\windows\Internet Logs\tvDebug.Zip
2009-12-31 16:50 . 2005-01-26 14:32 353792 —-a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2005-01-26 14:32 916480 ——w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2005-01-27 12:03 343040 —-a-w- c:\windows\system32\mspaint.exe
2009-12-15 18:25 . 2009-12-15 18:26 1627136 —-a-w- c:\windows\Internet Logs\xDB3.tmp
2009-12-15 16:57 . 2009-12-15 16:58 1626624 —-a-w- c:\windows\Internet Logs\xDB2.tmp
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_4.dll
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_3.dll
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_2.dll
2009-12-15 15:09 . 2009-12-15 15:09 290816 —-a-w- c:\documents and settings\John\Application Data\SystemRequirementsLab\SRLProxy_nvd_1.dll
2009-12-15 09:44 . 2008-12-14 16:09 4330 —-a-w- c:\windows\system32\ealregsnapshot1.reg
2009-12-14 19:15 . 2009-12-14 19:15 2146304 —-a-w- c:\windows\system32\GPhotos.scr
2009-12-14 07:08 . 2005-01-26 14:32 33280 —-a-w- c:\windows\system32\csrsrv.dll
2009-12-08 19:27 . 2005-01-26 14:32 2189184 ——w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43 . 2004-08-03 22:59 2066048 ——w- c:\windows\system32\ntkrnlpa.exe
2003-01-13 11:20 . 2005-01-27 15:34 278528 —-a-w- c:\program files\internet explorer\plugins\PanoViewer.dll
1999-04-30 16:00 . 2005-01-27 15:34 98304 —-a-w- c:\program files\internet explorer\plugins\UPjpeg.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVRaidService"="c:\windows\system32\nvraidservice.exe" [2004-12-07 84480]
"CARPService"="carpserv.exe" [2003-03-18 4608]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"PCMService"="c:\program files\CyberLink\PowerCinema\PCMService.exe" [2005-01-19 110744]
"DSLAGENTEXE"="c:\program files\Voyager 105 ADSL Modem\dslagent.exe" [2004-05-27 16384]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-02-15 981384]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-11-20 12669544]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2008-08-21 443968]

c:\documents and settings\John\Start Menu\Programs\Startup\
wkcalrem.LNK - c:\program files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe [2004-6-24 15360]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoSecCpl"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoStartMenuSubFolders"= 0 (0x0)
"NoCommonGroups"= 0 (0x0)
"NoPrinters"= 0 (0x0)
"NoRecentDocsNetHood"= 0 (0x0)
"NoChangeAnimation"= 0 (0x0)
"NoResolveTrack"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PCTAVSvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^John^Start Menu^Programs^Startup^Registration Myst V]
path=c:\documents and settings\John\Start Menu\Programs\Startup\Registration Myst V
backup=c:\windows\pss\Registration Myst VStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-06-12 02:38 34672 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Fix-It Utilities Express OLR]
2006-12-08 11:10 53248 —-a-w- c:\progra~1\BVRPSO~1\FIX-IT~1\BVRPOlr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PC Booster]
2008-01-18 11:55 14446592 —-a-w- c:\program files\inKline Global\PC Booster\PCBooster.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Speed Up Your PC OLR]
2008-02-11 12:29 79104 —-a-w- c:\progra~1\BVRPSO~1\SPEEDU~1\BVRPOlr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2008-11-15 17:52 136600 —-a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerCinema\\PowerCinema.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Scribble\\Scribble.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [18/10/2009 17:23 64288]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [18/10/2009 16:57 206256]
R1 bbcap;bbcap;c:\windows\system32\drivers\bbcap.sys [04/06/2006 10:03 2944]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [04/10/2004 04:47 98304]
R2 Apache2.2;Apache2.2;c:\xampp\apache\bin\httpd.exe [09/12/2008 23:10 24636]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe [04/10/2004 03:40 118784]
R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [27/01/2005 12:40 945152]
R3 IMT0521;Inmax USB IMT-0521 Smartcard Reader;c:\windows\system32\drivers\IMT0521.sys [27/01/2005 12:57 34825]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [03/11/2006 18:19 13592]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [24/09/2009 11:17 1181328]
S3 SCR33X USB Smart Card Reader;SCR33X USB Smart Card Reader;c:\windows\system32\drivers\SCR33X2K.sys [27/01/2005 12:57 63608]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-03-04 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 18:06]

2010-02-16 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]
.
.
——- Supplementary Scan ——-
.
uInternet Connection Wizard,ShellNext = hxxp://www.targa.co.uk/
uInternet Settings,ProxyServer =
uInternet Settings,ProxyOverride = ;*.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
IE: { - c:\program files\Messenger\msmsgs.exe
LSP: c:\program files\Common Files\PC Tools\LSP\PCTLsp.dll
Trusted Zone: akamai.net
Trusted Zone: amazon.co.uk\www
Trusted Zone: ancestry.co.uk\content
Trusted Zone: ancestry.co.uk\search
Trusted Zone: ancestry.co.uk\secure
Trusted Zone: ancestry.co.uk\www
Trusted Zone: avg.com\akamai
Trusted Zone: avg.com\update
Trusted Zone: avg.cz\akamai
Trusted Zone: avg.cz\backup
Trusted Zone: avg.cz\download
Trusted Zone: avg.cz\files2
Trusted Zone: botanicalkeys.co.uk\www
Trusted Zone: brightminds.co.uk\www
Trusted Zone: daz3d.com\www
Trusted Zone: download.com
Trusted Zone: download.com\www
Trusted Zone: edgesuite.net\akamai.avg.com
Trusted Zone: edgesuite.net\akamai.avg.cz
Trusted Zone: edgesuite.net\akamai.grisoft.com
Trusted Zone: edgesuite.net\akamai.grisoft.cz
Trusted Zone: freebmd.org.uk\www
Trusted Zone: galaxyzoo.org\www
Trusted Zone: genesreunited.com\www
Trusted Zone: google.co.uk\www
Trusted Zone: grisoft.com\akamai
Trusted Zone: grisoft.com\free
Trusted Zone: grisoft.com\uodate
Trusted Zone: grisoft.com\www
Trusted Zone: grisoft.cz\akamai
Trusted Zone: grisoft.cz\download
Trusted Zone: grisoft.cz\files2
Trusted Zone: hotmail.com\www
Trusted Zone: lidl.co.uk\www
Trusted Zone: live.com\login
Trusted Zone: msn.co.uk\www
Trusted Zone: msn.com\by102fd.bay102.hotmail
Trusted Zone: msn.com\uk
Trusted Zone: msn.com\www
Trusted Zone: nationalarchives.gov.uk\www
Trusted Zone: netto.co.uk\www
Trusted Zone: networkmagic.com\www
Trusted Zone: open.ac.uk\www
Trusted Zone: scotlandspeople.gov.uk\www
Trusted Zone: spatial-literacy.org\www
Trusted Zone: symantec.com\www
Trusted Zone: zonealarm.com\www
FF - ProfilePath - c:\documents and settings\John\Application Data\Mozilla\Firefox\Profiles\lzr4imv7.default\
FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p=
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Opera\program\plugins\np_gp.dll
FF - plugin: c:\program files\Photosynth\npPhotosynthMozilla.dll
FF - plugin: c:\program files\Picasa2\npPicasa2.dll
FF - plugin: c:\program files\Picasa2\npPicasa3.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

AddRemove-Ask Toolbar_is1 - c:\program files\AskBarDis\unins000.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-06 15:34
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-1136272000-3068514121-1584837556-1006\Software\SecuROM\License information*]
"datasecu"=hex:82,44,c4,e9,12,c9,a8,8e,f3,1e,84,05,40,dc,0a,6d,bd,49,21,6b,1c,
f9,19,e0,d2,5e,ce,d8,47,91,f6,9d,2b,55,9d,d2,04,95,2d,53,94,0e,95,ec,1b,65,\
"rkeysecu"=hex:f1,c9,d9,0c,bb,85,91,60,89,fe,c3,34,13,96,9b,13
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'lsass.exe'(764)
c:\program files\Common Files\PC Tools\LSP\PCTLsp.dll

- - - - - - - > 'explorer.exe'(5252)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\program files\Common Files\PC Tools\LSP\PCTLsp.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\nvsvc32.exe
c:\windows\System32\SCardSvr.exe
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe
c:\program files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\progra~1\VCOM\Fix-It\mxtask.exe
c:\xampp\mysql\bin\mysqld.exe
c:\program files\PC Tools AntiVirus\PCTAVSvc.exe
c:\progra~1\VCOM\Fix-It\mxtask.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\carpserv.exe
c:\windows\system32\wbem\unsecapp.exe
.
**************************************************************************
.
Completion time: 2010-03-06 15:36:31 - machine was rebooted
ComboFix-quarantined-files.txt 2010-03-06 15:36
ComboFix2.txt 2010-03-06 12:25

Pre-Run: 38,495,801,344 bytes free
Post-Run: 38,405,906,432 bytes free

- - End Of File - - 9426B06032766A05E804E3189F570DFF
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    If you used DeFogger
    You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

    Your Emulation drivers are now re-enabled.


    To be on the safe side, I would also change all my passwords.



    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Thank you. I didn't use defogger so I left that part out. I stopped using Internet Explorer because of it's inherent security flaws and I now use Firefox which someone told me was a little more secure. I'll check out the Firefox website to see if I can beef up its security. I'll double check that my Zone Alarm is uptodate and PC Tools Antivirus is updated as well. I did notice a reference to AVG in the logs but that must be a little residual portion as that program was definately uninstalled. Again Many Thanks Beejay1701

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