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Spyware / Malware / Virus Removal

[Resolved] xp internet security

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I am infected with XP Internet security. I cannot run the mbam-setup. It won't load. I have even renamed the executable to something totally random with the same results. Have even tried in safe mode. What next?
Hello Rockitman and welcome to WhatTheTech. I’ll be happy to look over your log and help you with your issues. It will be very helpful if you follow these guidelines:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please follow my instructions carefully and in the order they are posted.
  • Any underlined text in my posts indicates a clickable link.
  • You should print any instruction I give you for ease of use and reference.
  • If you have any questions at all, please stop and ask before proceeding.
Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advise.This may cause a delay, but I will do my best to keep it as short as possible.
rockitman,

If you have an active internet connection, copy/paste the links below into your browser, don't click them or the rogue might redirect. If you don't have an active internet connection, download the tools from another machine, and transfer them to the affected machine via USB flash drive.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

http://download.bleepingcomputer.com/grinler/rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com/grinler/rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.pif

Note:

You will likely see a message from this rogue telling you the file is infected. Ignore the message. Leave the message OPEN, do not close the message. Run rkill repeatedly until it's able to do it's job. This may take a few tries. You'll be able to tell rkill has done it's job when your desktop (explorer.exe) cycles off and then on again.

At this point, you should now be able to run analysis tools.

Once the tool has run, do NOT reboot the machine, and then try to run DDS and GMER (instructions below).

If for some reason the machine reboots, repeat the process. Again, try not to restart the machine.

🖼Click to load external image (Posted Image) Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
🖼Click to load external image (Posted Image) Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries


Please include the following in your next post:
  • DDS and Attach.txt logs
  • GMER log
here are the DDS and attach logs. I'm having a problem with GMER. It runs fine but in the middle of its scan it disappears and the screen goes solid blue, and I have nothing, CtrlaltDel does not work, nothing. I have to reboot.
Rockitman,

Give this a try:

Delete your current version of GMER and download a new copy from HERE. Run it as instructed in my earier post, but this time uncheck Files as well.

If that still doesn't work, Follow these steps to reboot your computer into the Safe Mode and try again:
  • Restart the computer tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe mode menu item
  • Press Enter.
Hi. Here is my gmer log.

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-28 07:54:06
Windows 5.1.2600 Service Pack 3
Running: 2hwg73jw.exe; Driver: C:\DOCUME~1\Ricky\LOCALS~1\Temp\pxtdrpoc.sys


—- System - GMER 1.0.15 —-

Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateKey [0xAB4144FB]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwDeleteKey [0xAB41450F]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwDeleteValueKey [0xAB41453B]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenKey [0xAB4144E7]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwRenameKey [0xAB414525]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetValueKey [0xAB414551]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwTerminateProcess [0xAB414567]

—- Devices - GMER 1.0.15 —-

AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Ip mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)

—- Modules - GMER 1.0.15 —-

Module (noname) (*** hidden *** ) F7903000-F790CF00 (40704 bytes)

—- EOF - GMER 1.0.15 —-
Rockitman,

I have a copule of questions for you:

1. What makes you think you are infected with XP Internet Security? Did you receive a specific error message or problem?

2. Your logs show that Malwarebytes (MBAM) is already installed, but you said you were trying to run the setup for it? Is your installed version not working? What exactly happens when you attempt to run it?

🖼Click to load external image (Posted Image) Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please include the following in your next post:
  • ComboFix log
What makes me think I have it? It pops up as soon as I login. It pops up with all types of fake scans and warning messages, All headed by XP Internet Security. On the Malwarebytes, I was finally able to get it to run. I had changed it to a different name with no results, so I right clicked it this time and selected Start. It worked then. It found some stuff and removed it but not this XP Internet Security thing. I can't run IE at all, won't let me navigate anywhere. I was lucky to have Firefox, as it runs ok. Will post the Combofix log shortly
Ran the Combofix and here are the results of the log. It appears to have eliminated my malware!!!!!

ComboFix 10-02-27.04 - Ricky 02/28/2010 9:52.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.721 [GMT -8:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Ricky\Local Settings\Application Data\MSASCui.exe
c:\documents and settings\Ricky\Local Settings\Temporary Internet Files\4y1AA.jpg
c:\documents and settings\Ricky\Local Settings\Temporary Internet Files\aALy5.jpg
c:\documents and settings\Ricky\Local Settings\Temporary Internet Files\JjBmm.jpg
c:\documents and settings\Ricky\Local Settings\Temporary Internet Files\y73855yn.jpg
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\system32\tmp.reg

.
((((((((((((((((((((((((( Files Created from 2010-01-28 to 2010-02-28 )))))))))))))))))))))))))))))))
.

2010-02-28 02:26 . 2010-02-28 02:26 ——– d—–w- c:\documents and settings\Ricky\Application Data\Malwarebytes
2010-02-28 02:26 . 2010-01-08 00:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-28 02:26 . 2010-02-28 02:26 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-28 02:26 . 2010-01-08 00:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-02-28 02:26 . 2010-02-28 02:26 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-02-26 00:28 . 2010-02-26 00:28 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Temp
2010-02-18 03:43 . 2010-02-18 03:43 ——– d—–w- c:\documents and settings\All Users\Application Data\NeptunesAdve
2010-02-18 03:43 . 2010-02-18 03:43 ——– d—–w- c:\program files\Yahoo! Games
2010-02-17 02:06 . 2010-02-17 02:06 ——– d—–w- c:\program files\Common Files\Creative
2010-02-17 02:06 . 2010-02-17 02:06 ——– d–h–w- c:\program files\Creative Installation Information
2010-02-17 02:05 . 2010-02-17 02:05 12907880 —-a-w- c:\documents and settings\All Users\Application Data\Creative\Software Update\cache\Creative WaveStudio 7.12.00__\WAVESTD_PCAPP_LB_7_12_00.exe
2010-02-17 02:04 . 2010-02-17 02:05 37634288 —-a-w- c:\documents and settings\All Users\Application Data\Creative\Software Update\cache\Creative MediaSource 5 Player_Organizer 5.26.02__\CMS5_PCAPP_LB_5_26_02.exe
2010-02-17 02:00 . 2010-02-17 02:00 ——– d—–w- c:\documents and settings\Ricky\Local Settings\Application Data\Creative
2010-02-16 03:35 . 2010-02-16 03:35 ——– d—–w- c:\documents and settings\Ricky\Saved Games
2010-02-16 03:34 . 2010-02-16 03:34 ——– d—–w- c:\documents and settings\All Users\Application Data\Trymedia

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-27 20:08 . 2009-10-24 23:59 ——– d—–w- c:\documents and settings\Ricky\Application Data\Bioshock
2010-02-27 16:52 . 2009-09-05 18:12 ——– d—–w- c:\program files\Steam
2010-02-17 02:14 . 2009-08-14 01:12 ——– d—–w- c:\documents and settings\Ricky\Application Data\Creative
2010-02-17 02:09 . 2009-08-14 01:07 ——– d—–w- c:\program files\Creative
2010-02-17 02:09 . 2009-08-14 00:18 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-02-17 02:04 . 2009-08-18 20:59 4441248 —-a-w- c:\documents and settings\All Users\Application Data\Creative\Software Update\cache\Creative EAX Console Update (Version 2.02.05) for Sound Blaster Audigy 2 ZS__\SBA2_WEBUP_EAXC_031230.exe
2010-01-21 00:40 . 2009-10-15 01:31 ——– d—–w- c:\program files\Microsoft Games
2010-01-20 23:21 . 2009-08-20 02:20 ——– d—–w- c:\program files\Microsoft Silverlight
2010-01-19 23:21 . 2010-01-19 23:21 ——– d—–w- c:\documents and settings\All Users\Application Data\Office Genuine Advantage
2010-01-14 14:29 . 2009-08-14 00:39 61456 —-a-w- c:\documents and settings\Ricky\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-02 05:17 . 2010-01-02 05:17 ——– d–h–r- c:\documents and settings\Ricky\Application Data\SecuROM
2010-01-02 05:17 . 2010-01-02 05:17 107888 —-a-w- c:\windows\system32\CmdLineExt.dll
2010-01-02 05:17 . 2010-01-02 05:17 ——– d—–w- c:\program files\GameSpy
2010-01-02 05:11 . 2010-01-02 05:11 22328 —-a-w- c:\windows\system32\drivers\PnkBstrK.sys
2010-01-02 05:11 . 2010-01-02 05:11 22328 —-a-w- c:\documents and settings\Ricky\Application Data\PnkBstrK.sys
2010-01-02 05:11 . 2010-01-02 05:11 22328 —-a-w- c:\documents and settings\Ricky\Application Data\PnkBstrK.sys
2010-01-02 05:10 . 2010-01-02 05:10 103736 —-a-w- c:\windows\system32\PnkBstrB.exe
2010-01-02 05:10 . 2010-01-02 05:10 669184 —-a-w- c:\windows\system32\pbsvc.exe
2010-01-02 05:10 . 2010-01-02 05:10 66872 —-a-w- c:\windows\system32\PnkBstrA.exe
2010-01-01 18:33 . 2010-01-01 18:33 ——– d—–w- c:\program files\Common Files\DirectX
2009-12-31 16:50 . 2003-03-31 12:00 353792 —-a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2003-03-31 12:00 916480 —-a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2009-08-14 00:07 343040 —-a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2003-03-31 12:00 33280 —-a-w- c:\windows\system32\csrsrv.dll
2009-12-08 19:26 . 2003-03-31 12:00 2145280 —-a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43 . 2002-08-29 01:04 2023936 —-a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-04 18:22 . 2003-03-31 12:00 455424 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2009-09-04 19:08 935288 —-a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-10-03 11:08 35696 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATICustomerCare]
2007-10-05 01:38 307200 —-a-w- c:\program files\ATI\ATICustomerCare\ATICustomerCare.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTDVDDET]
2003-06-18 08:00 45056 —-a-w- c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ——w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper]
2009-06-23 18:48 19456 —-a-w- c:\windows\system32\CtHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSysVol]
2003-09-17 17:43 57344 —-a-w- c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
2003-12-22 15:38 241664 —-a-w- c:\program files\HP\hpcoretech\hpcmpmgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2003-08-05 00:28 49152 —-a-w- c:\program files\HP\HP Software Update\hpwuSchd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-07-13 21:03 292128 —-a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\McAfeeUpdaterUI]
2006-12-19 18:27 136768 —-a-w- c:\program files\McAfee\Common Framework\UdaterUI.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 —-a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-05-27 00:18 413696 —-a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SBDrvDet]
2002-12-04 01:06 45056 —-a-w- c:\program files\Creative\SB Drive Det\SBDrvDet.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ShStatEXE]
2007-02-23 03:50 112216 —-a-w- c:\program files\McAfee\VirusScan Enterprise\shstat.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2009-07-15 04:25 98304 —-a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
2010-02-20 00:32 1217872 —-a-w- c:\program files\Steam\Steam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-10-11 14:03 149280 —-a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
2000-05-11 08:00 90112 ——w- c:\windows\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Pml Driver HPZ12"=3 (0x3)
"WMPNetworkSvc"=3 (0x3)
"ose"=3 (0x3)
"JavaQuickStarterService"=2 (0x2)
"iPod Service"=3 (0x3)
"idsvc"=3 (0x3)
"gupdate"=2 (0x2)
"CTAudSvcService"=2 (0x2)
"Creative Service for CDROM Access"=2 (0x2)
"Creative Audio Engine Licensing Service"=3 (0x3)
"Bonjour Service"=2 (0x2)
"ATI Smart"=2 (0x2)
"Ati HotKey Poller"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"PnkBstrA"=2 (0x2)
"HP Status Server"=3 (0x3)
"HP Port Resolver"=3 (0x3)
"IDriverT"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\farcry\\Bin32\\FarCry.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\farcry\\Bin32\\FarCryConfigurator.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\hitman codename 47\\Hitman.Exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\hitman codename 47\\Setup.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\hitman 2 silent assassin\\hitman2.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\hitman 2 silent assassin\\config.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\hitman blood money\\HitmanBloodMoney.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\hitman blood money\\configure.exe"=
"c:\\Program Files\\Steam\\Steam.exe"=
"c:\\Program Files\\Microsoft Games\\Age of Empires II\\EMPIRES2.ICD"=
"c:\\Program Files\\Microsoft Games\\Age of Empires II\\age2_x1\\AGE2_X1.ICD"=
"c:\\Program Files\\Steam\\steamapps\\common\\bioshock\\Builds\\Release\\Bioshock.exe"=
"c:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\trackmania united\\TmForever.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\trackmania united\\TmForeverLauncher.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\grand theft auto vice city\\gta-vc.exe"=
"c:\\Program Files\\Steam\\steamapps\\rockitman31\\half-life\\hl.exe"=
"c:\\Program Files\\Steam\\steamapps\\rockitman31\\opposing force\\hl.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\beyond good and evil\\CheckApplication.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\overlord\\Overlord.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\overlord\\Config.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\crysis\\Bin32\\Crysis.exe"=
"c:\\WINDOWS\\system32\\PnkBstrA.exe"=
"c:\\WINDOWS\\system32\\PnkBstrB.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\crysis warhead\\Bin32\\Crysis.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\rome total war gold\\RomeTW.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\rome total war gold\\RomeTW-BI.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\serious sam hd the first encounter\\Bin\\SamHD.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\left 4 dead\\left4dead.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\left 4 dead 2\\left4dead2.exe"=

R2 PfDetNT;PfDetNT;c:\windows\system32\drivers\pfmodnt.sys [6/23/2009 12:38 PM 15896]
R3 COMMONFX.SYS;COMMONFX.SYS;c:\windows\system32\drivers\COMMONFX.sys [6/23/2009 12:34 PM 99352]
R3 CTAUDFX.SYS;CTAUDFX.SYS;c:\windows\system32\drivers\CTAUDFX.sys [6/23/2009 12:34 PM 555032]
R3 CTSBLFX.SYS;CTSBLFX.SYS;c:\windows\system32\drivers\CTSBLFX.sys [6/23/2009 12:34 PM 566296]
S3 COMMONFX;COMMONFX;c:\windows\system32\drivers\COMMONFX.sys [6/23/2009 12:34 PM 99352]
S3 CTAUDFX;CTAUDFX;c:\windows\system32\drivers\CTAUDFX.sys [6/23/2009 12:34 PM 555032]
S3 CTERFXFX.SYS;CTERFXFX.SYS;c:\windows\system32\drivers\CTERFXFX.sys [6/23/2009 12:35 PM 100888]
S3 CTERFXFX;CTERFXFX;c:\windows\system32\drivers\CTERFXFX.sys [6/23/2009 12:35 PM 100888]
S3 CTSBLFX;CTSBLFX;c:\windows\system32\drivers\CTSBLFX.sys [6/23/2009 12:34 PM 566296]
S4 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [8/18/2009 12:53 PM 79360]
S4 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/24/2009 8:17 PM 133104]
.
Contents of the 'Scheduled Tasks' folder

2010-02-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-25 04:16]

2010-02-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-25 04:16]
.
.
——- Supplementary Scan ——-
.
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
Trusted Zone: aol.com\free
FF - ProfilePath - c:\documents and settings\Ricky\Application Data\Mozilla\Firefox\Profiles\lhu4f2dy.default\
FF - prefs.js: browser.startup.homepage - yahoo.com
FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\Musicnotes\npmusicn.dll
FF - plugin: c:\program files\Musicnotes\NPSibelius.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-CTXFIREG - CTxfiReg.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-28 09:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-1614895754-1757981266-682003330-1003\Software\SecuROM\License information*]
"datasecu"=hex:39,a5,17,6f,7c,5e,5d,e2,7e,a2,7e,c4,4d,96,7f,8c,cd,e5,c6,79,97,
80,fa,6d,76,1f,3a,9a,91,26,2f,a6,f3,8e,bf,42,f3,7f,a2,b6,70,32,9a,7a,6c,ad,\
"rkeysecu"=hex:7d,40,10,cb,c7,39,e0,67,0a,69,a8,47,07,da,5b,5c
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(724)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-02-28 10:01:23
ComboFix-quarantined-files.txt 2010-02-28 18:01

Pre-Run: 157,681,889,280 bytes free
Post-Run: 159,378,096,128 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - 33C8D4D071CE397C5A93733A3772F4B3
Rockitman,

Great! Let's run these two scans now to make sure we have it all:

🖼Click to load external image (Posted Image) You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM

  • Click the Update tab
  • Click Check for Updates
  • If an update is found, it will download and install the latest version.
  • The program will close to update and reopen.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

🖼Click to load external image (Posted Image) Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.

    [external image: Posted Image]

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Please include the following in your next post:
  • MBAM log
  • Kaspersky log
  • How is the computer running?
Rockitman, Are you still with us? We still have some work to do, but inactive threads get closed after 3 days. Please let me know.
I apologize profusely! I've been away from home and just got back last night. I'm at work right now, but when I get home tonight, I will perform those other scans and post them. Thank you for keeping this case open!
I am happy to report that both the kaspersky and the malware scans revealed nada. Clean pc! Thanks again for your assistance RPM.
Rockitman,

Good. Now we have some important clean up and housekeeping to take care of:

🖼Click to load external image (Posted Image) Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 18. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u18-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
🖼Click to load external image (Posted Image) Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version.

Go HERE to scan for any other out of date and/or vulnerable applications on your computer and follow the instructions given for updating them.

🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
🖼Click to load external image (Posted Image) Now to remove most of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.
  • Manually delete any remaining logs or tools from our fixes
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!

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