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ie will not open / run


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#1 bill49miller

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Posted 02 January 2010 - 02:52 PM

I recently performed a repair installation of windows xp_sp2. I had previously installled ie8. Following the repair installation, ie stopped working, although I was connected to the web (and Firefox works). I discovered the need to uninstall ie7 and ie8 prior to xp repair install, and performed the Microsoft recommended procedure in Recovery Console: Type the following commands, and then press ENTER after each command: For Windows Internet Explorer 8 CD ie8\spuninst batch Spuninst.txt For Windows Internet Explorer 7 CD ie7\spuninst batch Spuninst.txt After reboot, the ie7 directory was completely gone, but the ie8 directory still existed. Internet explorer still would not open. I performed another Repair installation, and still no IE. I then tried to reinstall IE6_sp1 (the only IE6 installer I could find), but the install was refused because a later version of IE was installed, it replied. First, how can I find out what version of IE my computer thinks is installed. Cannot open IE to check version on Help menu. Won't open. Second, how to I begin to restore functionality to Internet Explorer, and update it to ie7 ? Should I install updates following the repair install before I get IE to work? (I can probably use Firefox, or AutoUpdates to obtain updates). Thanks, Bill

Edited by bill49miller, 02 January 2010 - 02:55 PM.

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#2 Ztruker

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Posted 02 January 2010 - 03:25 PM

Hi, welcome to WhatTheTech.

Download IE7 from here: http://www.microsoft...;displaylang=en

See if that gets IE working again.

Rich

Artificial intelligence is no match for natural stupidity.

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