Posted 20 February 2009 - 11:11 PM
Tell your boyfriend to reset the router to factory default state. This is normally done by unplugging the power, then pressing and holding the very small Reset button and plugging the power back in. Hold the reset button in for at least 10 seconds after reconnecting the power.
He should then be able to go into the router and setup WEP, WPA or WPA2 security again, only this time remember the password used!!
If you post the make and model number of the router, I may be able to find the Users Guide if your boyfriend doesn't have it. It will tell you in there the correct method to use. The one I gave you above works for Linksys (or at least the Linksys routers I've played with).
Artificial intelligence is no match for natural stupidity.