[Closed] Massive Lag Issue - HJT Report Included

Hello - I hope you can help me out, I would really appreciate it! As requested, I've shown all hidden files and run the ATF Cleaner and scanned my computer with Malwarebytes (posted below) Spybot S&D as well as Symantec Antivirus (no results from each) and Hijackhis (posted below)

My laptop has been having a crazy lag issue as of last week. It will begin working fine, but then something will anger it and everything freezes except my mouse. I can move it around everywhere at normal speed and even when I hover over links, such as buttons on my taskbar - it will depress as normal like I can click it, but nothing happens.

After about a minute, what ever I last clicked will slowly come up but takes a while to load then lags again. And when I open the Task Manager to attempt to close all programs, nothing happens. What's worse is none of the processes seem to be using an abnormal amount of memory and the performance seems normal. The only way to fix this problem is to force a shut down and restart my computer - but it's only a matter of time before the crazy lag starts again.

I hope it's not a virus. Could you look at my HJT report and let me know if you find anything fishy?

Thank you SO much!

——————————————————————
Malwarebytes' Anti-Malware 1.32
Database version: 1619
Windows 5.1.2600 Service Pack 2

1/5/2009 5:07:13 PM
mbam-log-2009-01-05 (17-07-13).txt

Scan type: Full Scan (C:\|)
Objects scanned: 154666
Time elapsed: 1 hour(s), 35 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\iWin Games\iWinGamesHookIE.dll (Adware.BHO) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\iehlprobj.iehlprobj.1 (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{495874fe-4a82-4ad1-9476-0b957e0b95eb} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e3ed53c5-7ad5-4df5-9734-afb6e7e5d9db} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\iWin Games\iWinGamesHookIE.dll (Adware.BHO) -> Delete on reboot.

————————————————————
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:09:29 PM, on 1/5/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Encryption Anywhere\Encryption Anywhere Clients\EAFRCliManager.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\iWin Games\iWinTrusted.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Encryption Anywhere\Encryption Anywhere Clients\EAFRCliADSIComm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PatchLink\Update Agent\pddm.exe
C:\Program Files\Encryption Anywhere\Encryption Anywhere Clients\EAFRCliStart.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CheckPoint\Session Authentication Agent\5.0\fwsession.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://webproxy.lumenos.com/noads.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://webproxy/noads.pac:80
R3 - URLSearchHook: (no name) - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PDDM] C:\Program Files\PatchLink\Update Agent\pddm.exe
O4 - HKLM\..\Run: [EAFRCliStart] C:\Program Files\Encryption Anywhere\Encryption Anywhere Clients\EAFRCliStart.exe /p
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Session Authentication Agent NG.lnk = C:\Program Files\CheckPoint\Session Authentication Agent\5.0\fwsession.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.faceyourmanga.com
O15 - Trusted Zone: *.update.lumenos.com (HKLM)
O15 - ESC Trusted Zone: *.update.lumenos.com (HKLM)
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1190304991265
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://34cluster01.lumenos.com/lumenos/msrdp.cab
O16 - DPF: {D00E9550-440D-4EF8-BFCE-174300890C05} (DMList Class) - http://www.gomusic.ru/cabs/xdownloader.cab
O16 - DPF: {DB9581FB-C302-46DE-A0B6-24CF90C7BE44} (Siebel High Interactivity Framework) - http://crm.int.lumenos.com/callcenter_enu/…x_HI_Client.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.lumenos.com
O17 - HKLM\Software\..\Telephony: DomainName = corp.lumenos.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.lumenos.com
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Intel® Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EAFRCliManager - GuardianEdge Technologies, Inc. - C:\Program Files\Encryption Anywhere\Encryption Anywhere Clients\EAFRCliManager.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: iWinTrusted - iWin Inc. - C:\Program Files\iWin Games\iWinTrusted.exe
O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PatchLink Update - PatchLink Corporation - C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\AMT\UNS.exe

–
End of file - 11519 bytes

Hi nimmy,

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

Based upon your log and the symptoms you have described, this may not be a malware problem. However, lets see how we do.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 11…allows end-users to run Java applications".
Click the "Download" button to the right.
Select your Platform: "Windows".
Select your Language: "Multi-language".
Read the License Agreement, and then check the box that says: "Accept License Agreement".
Click Continue and the page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. [external image: Posted Image]

Under Temporary Internet Files, click the Settings… button
click the Delete Files button.
There are three options in the window to clear the cache - Leave all 3 Checked
- Downloaded Applets
  Downloaded Applications
  Other Files
Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
Click OK to leave the Temporary Files Settings
Click OK to leave the Java Control Panel.

Please open HijackThis and run Do a system scan only
Check the boxes next to ONLY the entries listed below(if present):
- R3 - URLSearchHook: (no name) - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - (no file)
  O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect
  O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
  O16 - DPF: {D00E9550-440D-4EF8-BFCE-174300890C05} (DMList Class) - http://www.gomusic.ru/cabs/xdownloader.cab
  O16 - DPF: {DB9581FB-C302-46DE-A0B6-24CF90C7BE44} (Siebel High Interactivity Framework) - http://crm.int.lumenos.com/callcenter_enu/…x_HI_Client.cab
Close all programs except for HijackThis.
Click on Fix checked
A box will pop up asking you if you wish to fix the selected items. Please choose YES.
Once it has fixed them, please exit/close HijackThis.

Please go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As….
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply.

Also please post a new HijackThis log.

[Closed] Massive Lag Issue - HJT Report Included

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