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Spyware / Malware / Virus Removal

[Resolved] Spyware + trojan in quarintine-Not sure if I'm in

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Dear LDTate, thank you sooo much for your time and assistance. Phew, with some breaks I got through the list of protection advice. I didn't want to reply in case I had further questions. Here is what I did: I edited my previous post and got rid of the combofix log (hope it's ok but it had personal info on it) I uninstalled combofix I downloaded a firefall (I can't believe I was unaware that I should have one)…I am using Online Armour and it seems to be working/alarming me about changes etc. It's hard sometimes to make a decision on allowing/blocking so I think there will be a learning curve on using it and learning which items are safe. I downloaded MVPS hosts file, and winpatrol. (The MVPS page was kind of confusing and made me cross eyed for a second. I am assuming I did it right. I extracted and ran the one file mentioned and a screen popped up and I had to hit enter/or any key once and that was it! I hope.) Additionally, I have Spybot, Ad-Aware, and Symantec. I made any IE setting changes that weren't there That's about it! I'll double check to see if there any holes in my security layering. Once again thanks for your help. Feel free to reply and/or close this thread if you think I am done. Oops, one more curious question. I was snooping in other threads here out of curiosity and I saw mention of something called cracks. What are those? Not an easy term to google in right context.
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