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Spyware / Malware / Virus Removal

QQPASS.EV Trojan...

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Hello…

This time its my laptop, for a couple of days now, when i boot up my laptop i get a warning from windows security saying the malware is shut off and then my secruity manager disables unless i turn the microsoft malware back on…everyday i run a spyware scan, anti-virus scan…the virus scan comes out clean, but QQPASS.EV always comes up in the spyware, when the scan is done i delete only then does the windows security stop complaining that the malware is turned off, at times when i am in i get redirected to other sites and one especially was a big red square with an X saying attack site and it has slowed down too… :angry: :angry: can someone help me with this please?? ive done a Kaspersky scan this morning, it came out clean…here is my HJT log…


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:09 AM, on 29/09/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Bell\Internet Service Advisor\SSA.exe
C:\Program Files\BellCanada\McciTrayApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\conime.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Bell\Security Manager\RPS.exe
C:\Program Files\Bell\Internet Service Advisor\SSAComHandler.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL

= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://ie.redirect.hp.com/svs/rdr?

TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant

=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch

=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName

=
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no

file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-

784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A}

- C:\Program Files\Bell\Security Manager\pkR.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -

(no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no

file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-

5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows

Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-

CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-

9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no

file)
O4 - HKLM\..\Run: [SynTPEnh] C:\Program

Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program

Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick

Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-

Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program

Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program

Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]

Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-

Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP

Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital

Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program

Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program

Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows

Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program

Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program

Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch

Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32

\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32

\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Internet Service

Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [BellCanada_McciTrayApp] C:\Program

Files\BellCanada\McciTrayApp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6

\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows

Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common

Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP

Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security

Manager\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe

oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows

Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows

Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk =

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: ExifLauncher2.lnk = C:\Program

Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-

5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-

8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload

Tool) -

http://gfx1.hotmail.com/mail/w3/pr01/resou…NPUplden-ca.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. -

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program

Files\Common Files\Authentium\AntiVirus\dvpapi.vista.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program

Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program

Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. -

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common Files\InstallShield\Driver\11

\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) -

CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service

(LightScribeService) - Hewlett-Packard Company - C:\Program

Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate

Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: McciCMService - Motive Communications, Inc. -

C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA

Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program

Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program

Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc)

- Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown

owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security

Services) - Radialpoint Inc. - C:\Program Files\Bell\Security

Manager\RpsSecurityAware.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown

owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR)

- Radialpoint Inc. - C:\Program Files\Bell\Security

Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell

Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) -

BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation -

C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. -

C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 11592 bytes


Thank you once again!

Snow
Hello..you may want to close my topic here as i have located the problem and removed it, rebooted and everything is good to go now! :) Thank you in advance… Snow :)

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