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I cannot load any site when using mozilla firefox + computer hung up

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#1 bhlue


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Posted 20 November 2008 - 08:53 PM

any one who can help me with my problem? I think i was infected by some spyware or malware. I already post this proble before yet it doesnt solve my problem but with respect with the administrator, i appreciate all the assistance they gave me. Now my problem is that mozilla firefox still cant load any site and the computer always hung up.


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#2 Doug


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Posted 22 November 2008 - 11:28 PM

bhlue, hello and welcome to the Tech side of WTT :welcome: I see that you've completed your work with the Malware Removal. Tell us a little more about your computer and browsers. For instance, here you are posting at WTT, so you either have a second computer, or you are able to use Internet Explorer successfully. What happens when you open Mozilla FireFox. For instance does the Firefox window fully open, but display something like: " 404 This Page cannot be displayed" If that is the problem, then look in your FireFox - Tools - Options - Advanced - Network(tab) - Settings Should read - Auto-Detect proxy settings. Let us know if it says anything different. ______________________________________ If Mozilla FireFox window does not open at all, you may be needing to Uninstall and Reinstall a fresh version of FireFox. Keep us posted. Doug
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