Over the weekend I found myself with the Antivirus 2009 infection. I took steps to remove it. It seems to be gone. Unfortunately my OE 6.0 email program seems to be gone also. When I click it all I get is the blue banner that never goes the next step to get me in my email. If I do a CTRL/ALT/DELETE I can see the process running. Any help? A day with without email is like a day without sunshine!
Thank you,
If there are contacts and emails you wish to save, consider doing so before taking these steps.
With a broke OE 6, you may or may not be able to use these MS instructions, but it will still give you an overview of what you are dealing with. http://support.microsoft.com/kb/270670
Outlook Express 6.0 use a Windows Address Book (.wab) file to store Address Book
.dbx files are used by Microsoft's Outlook express email application and contain your email messages.
Here's a description of how to locate these folders that contain your inbox etc. http://dotwhat.net/dbx/1202/
When you are finished with repairing OE 6.0, you should be able to "import" the .wab and .dbx files to restore your address book and email folders.
Edit: Hi dphenry, I've removed your HJT Log from this post and re-uploaded it as an attached file.
We don't analyze HJT Logs here in the Tech Forums.
You have correctly posted to the Malware Removal Forum.
Please complete any Malware Removal work in that Forum.
I hope to see you back here to follow-up on other issues, once you have any malware situation controlled.
Best Regards,
Doug
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