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Spyware / Malware / Virus Removal

[Resolved] virtomundo

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
Hi my son opened a unknown email a couple of days ago and a few minutes later my pc went very slow and lots of popups came.I scanned my pc with spy bot as well as my antivirus program and other spyware programs it seams to catch this little tinker ,but then it keeps coming back,i deleted it out of the registry and also scanned in safe mode.But the wee thing keeps wanting to kick me were it hurts.I downloads the Vundofix scanner but it doesnt catch anything. I would return my computer to factory settings but that wont work.(i have a dell 5150 dimension which is suppose to be able to retutn to factory settings with out a disk) tried it but nothing happened .I do have the disk But its a mine field restoring it using that ,im not that up on computers as you may tell :wacko: I would be greatful for any help you can givel :thumbup: But may i just add my computer at the moment seems to be running fine no pop ups and is not running slow.But i am still finding that wee devil. Regards from Ray
Post #2
[external image: Posted Image]


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hi thank you for your quick response I have pasted the log as you requested,my PC seems to be running with out any problems.I scanned my pc twice and still the wee thing keeps coming back as you can see in the log. Thank you for your help Kind regards from Ray Malwarebytes' Anti-Malware 1.20 Database version: 948 Windows 5.1.2600 Service Pack 3 13:17:40 14/07/2008 mbam-log-7-14-2008 (13-17-40).txt Scan type: Full Scan (C:\|) Objects scanned: 76987 Time elapsed: 18 minute(s), 11 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\QooBox\Quarantine\C\WINDOWS\system32\kcvhpflw.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
Post #4
C:\QooBox\Quarantine\C\WINDOWS\system32\kcvhpflw.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.

By the looks of that, you have already ran combofix which we suggest you not do without supervision.



  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • [external image: Posted Image]

    I also need to see a HijackThis log.
Post #5
Hi i don't mean to sound stupid,i did as you asked,but nothing happened apart from a box with a blue background popped up then vanished.
Post #6

Hi i don't mean to sound stupid,i did as you asked,but nothing happened apart from a box with a blue background popped up then vanished.

It's suppose to remove combofix and a few other programs that combofix creates.

do you have a HijackThis log to post?
Post #7
I thik this is what your after :)


Logfile of HijackThis v1.99.1
Scan saved at 10:06:39, on 15/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\SLEE503.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Virgin Broadband\PCguard\Rps.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: Steganos Live Encryption Engine (Version 503) [Service] (SLEE_503_SERVICE) - Unknown owner - C:\WINDOWS\system32\SLEE503.exe
Post #8 last edited
Hi i have scanned my computer with the following anti-spyware programs . Malwarebytes' Anti-Malware Ad-Aware Spybot - Search & Destroy PC Guard Anti- spyware And also scanned my computer with PC Guard anti-virus All came up clean, fingers crossed it has gone . Many thanx for your help. Kind regards from Ray.
Post #9
Lets get the latest combofix and see if anything was missed.

Download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Give it atleast 20-30 minutes to finish
Post #10
Hi this is this is the combo log,and then the Hijack log



ComboFix 08-07-14.2 - RAYMOND CARRICK 2008-07-15 12:47:10.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.569 [GMT -7:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-06-15 to 2008-07-15 )))))))))))))))))))))))))))))))
.

2008-07-14 11:59 . 2008-07-14 12:24 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-07-14 11:59 . 2008-07-14 11:59 d——– C:\Documents and Settings\RAYMOND CARRICK\Application Data\Malwarebytes
2008-07-14 11:59 . 2008-07-14 11:59 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-14 11:59 . 2008-07-07 17:35 34,296 –a—— C:\WINDOWS\system32\drivers\mbamcatchme.sys
2008-07-14 11:59 . 2008-07-07 17:35 17,144 –a—— C:\WINDOWS\system32\drivers\mbam.sys
2008-07-11 19:08 . 2008-07-11 19:08 d——– C:\Program Files\AVG
2008-07-11 19:08 . 2008-07-13 15:04 d——– C:\Documents and Settings\All Users\Application Data\avg8
2008-07-11 18:35 . 2008-07-11 18:35 d——– C:\Program Files\Lavasoft
2008-07-11 18:34 . 2008-07-11 18:34 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-07-10 14:13 . 2008-07-10 15:01 d——– C:\Program Files\Enigma Software Group
2008-07-10 08:45 . 2008-07-12 19:12 731 –a—— C:\WINDOWS\wininit.ini
2008-07-10 07:54 . 2008-07-10 07:54 d——– C:\Documents and Settings\Administrator.RAYMOND-99B3922
2008-07-10 07:26 . 2008-07-10 07:26 d——– C:\Program Files\Google
2008-07-09 17:30 . 2008-07-09 17:30 d——– C:\Documents and Settings\Administrator\Application Data\eAcceleration
2008-07-09 17:29 . 2008-07-10 07:27 d—s—- C:\Documents and Settings\Administrator
2008-07-07 12:31 . 2008-07-07 12:31 d——– C:\WINDOWS\Sun
2008-07-05 12:00 . 2008-07-05 12:00 d——– C:\Documents and Settings\All Users\Application Data\PC Drivers HeadQuarters
2008-07-04 20:09 . 2008-07-04 20:09 d——– C:\Documents and Settings\All Users\Application Data\Apple Computer
2008-07-04 20:09 . 2008-07-04 20:09 d——– C:\Documents and Settings\All Users\Application Data\Apple
2008-07-03 18:32 . 2008-07-03 18:33 d——– C:\Documents and Settings\RAYMOND CARRICK\Application Data\OpenOffice.org2
2008-07-02 13:10 . 2008-07-03 18:38 d——– C:\Program Files\OpenOffice.org 2.4
2008-07-02 12:56 . 2008-02-22 02:33 69,632 –a—— C:\WINDOWS\system32\javacpl.cpl
2008-07-02 12:53 . 2008-06-13 04:05 272,128 —–c— C:\WINDOWS\system32\dllcache\bthport.sys
2008-07-02 12:52 . 2008-05-08 07:02 203,136 —–c— C:\WINDOWS\system32\dllcache\rmcast.sys
2008-07-02 12:50 . 2007-07-30 19:19 271,224 –a—— C:\WINDOWS\system32\mucltui.dll
2008-07-02 12:50 . 2007-07-30 19:19 207,736 –a—— C:\WINDOWS\system32\muweb.dll
2008-06-24 18:20 . 2008-06-24 18:20 54,156 –ah—– C:\WINDOWS\QTFont.qfn
2008-06-24 18:20 . 2008-06-24 18:20 1,409 –a—— C:\WINDOWS\QTFont.for
2008-06-22 12:00 . 2008-07-02 12:42 d——– C:\Documents and Settings\RAYMOND CARRICK\Application Data\Triton Interactive
2008-06-20 10:46 . 2008-06-20 10:46 245,248 —–c— C:\WINDOWS\system32\dllcache\mswsock.dll
2008-06-20 10:46 . 2008-06-20 10:46 147,968 —–c— C:\WINDOWS\system32\dllcache\dnsapi.dll
2008-06-20 04:51 . 2008-06-20 04:51 361,600 —–c— C:\WINDOWS\system32\dllcache\tcpip.sys
2008-06-20 04:40 . 2008-06-20 04:40 138,496 —–c— C:\WINDOWS\system32\dllcache\afd.sys
2008-06-20 04:08 . 2008-06-20 04:08 225,856 —–c— C:\WINDOWS\system32\dllcache\tcpip6.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-15 19:39 ——— d—–w C:\Documents and Settings\RAYMOND CARRICK\Application Data\Steganos Security Suite 6
2008-07-13 21:17 686 —-a-w C:\Documents and Settings\RAYMOND CARRICK\Application Data\wklnhst.dat
2008-07-13 18:57 ——— d—a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-13 18:57 ——— d—–w C:\Program Files\SpywareBlaster
2008-07-12 02:31 ——— d—–w C:\Program Files\DIGStream
2008-07-12 01:35 ——— d—–w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-07-10 17:21 ——— d—–w C:\Program Files\Common Files\Scanner
2008-07-05 19:07 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-07-05 03:09 ——— d—–w C:\Program Files\QuickTime
2008-07-05 03:09 ——— d—–w C:\Program Files\Apple Software Update
2008-07-02 20:21 ——— d—–w C:\Documents and Settings\All Users\Application Data\DVD Shrink
2008-07-02 20:09 ——— d—–w C:\Program Files\Java
2008-07-02 20:07 ——— d—–w C:\Documents and Settings\RAYMOND CARRICK\Application Data\LimeWire
2008-07-02 19:46 ——— dc—-w C:\Program Files\Common Files\WindowsLiveInstaller
2008-07-02 19:46 ——— d—–w C:\Program Files\Windows Live Toolbar
2008-07-02 19:46 ——— d—–w C:\Program Files\Windows Live
2008-07-02 19:45 ——— d—–w C:\Program Files\AskTBar
2008-07-02 19:43 ——— d—–w C:\Program Files\Roxio
2008-07-02 19:43 ——— d—–w C:\Program Files\FxFoto
2008-07-02 19:43 ——— d—–w C:\Program Files\dvdSanta
2008-07-02 19:43 ——— d—–w C:\Program Files\Common Files\Sonic Shared
2008-07-02 19:43 ——— d—–w C:\Program Files\Common Files\Roxio Shared
2008-07-02 19:43 ——— d—–w C:\Documents and Settings\RAYMOND CARRICK\Application Data\Roxio
2008-07-02 19:43 ——— d—–w C:\Documents and Settings\All Users\Application Data\Roxio
2008-06-23 20:01 ——— d—–w C:\Documents and Settings\RAYMOND CARRICK\Application Data\FxFotoDB(2)
2008-06-20 17:46 245,248 —-a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 11:51 361,600 —-a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 11:40 138,496 —-a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 11:08 225,856 —-a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-16 21:52 ——— d—–w C:\Documents and Settings\RAYMOND CARRICK\Application Data\Ahead
2008-06-13 22:53 ——— d—–w C:\Documents and Settings\All Users\Application Data\Sonic
2008-06-13 22:51 ——— d—–w C:\Program Files\Common Files\InstallShield
2008-06-13 21:00 ——— d—–w C:\Program Files\Smart Link
2008-06-13 20:52 ——— d—–w C:\Program Files\vso
2008-06-13 11:05 272,128 —-a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-08 18:15 ——— d—–w C:\Documents and Settings\All Users\Application Data\Ahead
2008-05-27 14:22 ——— d—–w C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-05-27 02:52 ——— d—–w C:\Program Files\Microsoft SQL Server Compact Edition
2008-05-27 02:48 ——— d—–w C:\Documents and Settings\All Users\Application Data\WLInstaller
2008-05-17 02:39 ——— d—–w C:\Documents and Settings\RAYMOND CARRICK\Application Data\Apple Computer
2008-05-16 18:58 12,632 —-a-w C:\WINDOWS\system32\lsdelete.exe
2008-05-15 21:34 ——— d—–w C:\Program Files\Common Files\Java
2008-05-12 11:35 155,995 —-a-w C:\WINDOWS\java\Packages\93HR75NH.ZIP
2008-05-09 10:53 90,112 —-a-w C:\WINDOWS\system32\wshext.dll
2008-05-09 10:53 430,080 —-a-w C:\WINDOWS\system32\vbscript.dll
2008-05-09 10:53 180,224 —-a-w C:\WINDOWS\system32\scrobj.dll
2008-05-09 10:53 172,032 —-a-w C:\WINDOWS\system32\scrrun.dll
2008-05-08 11:24 155,648 —-a-w C:\WINDOWS\system32\wscript.exe
2008-05-07 09:07 135,168 —-a-w C:\WINDOWS\system32\cscript.exe
2008-05-07 05:12 1,288,192 —-a-w C:\WINDOWS\system32\quartz.dll
2008-04-23 04:16 826,368 —-a-w C:\WINDOWS\system32\wininet.dll
2001-09-10 15:10 61,440 —-a-w C:\WINDOWS\inf\i386\onetUSD.dll
2001-09-06 15:58 139,264 —-a-w C:\WINDOWS\inf\i386\Rtscan.dll
2001-08-18 01:43 32,768 —-a-w C:\WINDOWS\inf\i386\Wiamicro.dll
2001-06-29 15:10 163,840 —-a-w C:\WINDOWS\inf\i386\viceo.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 17:12 15360]
"IncrediMail"="C:\Program Files\IncrediMail\bin\IncMail.exe" [2005-08-03 17:49 188459]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-08-05 13:56 64512]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-03-29 21:05 339968]
"Broadbandadvisor.exe"="C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" [2007-08-07 18:49 2061552]
"PCguard"="C:\Program Files\Virgin Broadband\PCguard\Rps.exe" [2007-09-05 14:10 310000]
"-FreedomNeedsReboot"="C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe" [2007-09-05 14:10 13552]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 18:20 339968 C:\WINDOWS\stsystra.exe]
"Run StartupMonitor"="StartupMonitor.exe" [2000-05-20 17:23 86016 C:\WINDOWS\StartupMonitor.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2008-04-13 17:12 15360]
"SSS6_Suite"="C:\Program Files\Steganos Security Suite 6\sss.exe" [2003-09-22 15:56 823296]
"SSS6_SAFE"="C:\Program Files\Steganos Security Suite 6\safe.exe" [2003-09-15 10:28 204800]
"SSS6_SPM"="C:\Program Files\Steganos Security Suite 6\spm.exe" [2003-09-15 10:28 176128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\IVT Corporation\\BlueSoleil\\New Folder\\BlueSoleil.exe"=
"C:\\Program Files\\IncrediMail\\bin\\IMApp.exe"=
"C:\\Program Files\\IncrediMail\\bin\\IncMail.exe"=
"C:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"=

R2 SLEE_503_DRIVER;Steganos Live Encryption Engine (Version 503) [Driver];C:\WINDOWS\system32\drivers\SLEE503.sys [2002-11-28 11:10]
S3 Radialpoint Security Services;Virgin Broadband PCguard;C:\WINDOWS\system32\dllhost.exe [2008-04-13 17:12]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-07-05 16:41:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-15 12:48:24
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-07-15 12:49:30
ComboFix-quarantined-files.txt 2008-07-15 19:49:22
ComboFix2.txt 2008-07-13 20:18:58

Pre-Run: 138,130,255,872 bytes free
Post-Run: 138,121,973,760 bytes free

161 — E O F — 2008-07-09 14:24:45







Logfile of HijackThis v1.99.1
Scan saved at 12:55:58, on 15/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Virgin Broadband\PCguard\Rps.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\SLEE503.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: Steganos Live Encryption Engine (Version 503) [Service] (SLEE_503_SERVICE) - Unknown owner - C:\WINDOWS\system32\SLEE503.exe
Post #11
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • [external image: Posted Image]
    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Restart your computer, turn it back on.

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Remove the Check Turn off System Restore.
    Click Apply, and then click OK.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.
    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #14
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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