Hi, I am unable to access any microsoft websites, ex: www.hotmail.com, www.msn.com, www.microsoft.com. I cant even login to my live messenger.
I did a Network diagnostics, here is the result:
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Last diagnostic run time: 07/12/08 19:05:25 WinSock Diagnostic
WinSock status
info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info Redirecting user to support call
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Atheros L2 Fast Ethernet 10/100 Base-T Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Telkomsel, Device=Standard 56000 bps V90 Modem, MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The connection with the server was reset
warn HTTP: Error 12031 connecting to www.microsoft.com: The connection with the server was reset
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
warn HTTP: Error 12031 connecting to www.hotmail.com: The connection with the server was reset
warn FTP (Active): Error 12031 connecting to ftp.microsoft.com: The connection with the server was reset
warn HTTPS: Error 12002 connecting to www.microsoft.com: The operation timed out
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
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Thanks for your helps.