Matt H
Topic Starter
I have gone through the hijackthis section and they said my log is now clean, but I cannot connect to the internet anymore. I get the message "Internet Explorer cannot display the webpage" I click on diagnose connection and it gives me the following info: "Windows has detected a problem with the winsock provider catalog on this computer".
If I click on the log from the network diagnostic it says the following under Winsock Status:
"\Device\NetBT_Tcpip_{294AD91E-701E-496A-AE5B-E6E52039A618} protocol is not found in winsock catalog. Not all base service provider entries could be found in the winsock catalog. A reset is needed."
But when you click to let windows reset it it just does the same thing again, over and over.
I have also used the winsocxpfix, we've run ipconfig /flushdns, we've tried netsh winsock reset, we've checked the local area connection TCP/IP properties to make sure it was on obtain DNS automatically.
I am just confused because it doesn't work under normal mode, but if you boot into safe mode with networking it connects to the internet without any problems.
I really appreciate any help you could provide.
Thanks.