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MS08-037 - ZoneAlarm users report trouble...

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

FYI…

- http://isc.sans.org/diary.html?storyid=4684
Last Updated: 2008-07-09 08:21:40 UTC …(Version: 3)
"…MS08-037 - Windows DNS …ZoneAlarm users report* trouble with their firewall set to "high" for the Internet zone…"
* http://forums.zonealarm.com/zonelabs/board…mp;message.id=6
07-08-2008 03:51 PM - "…We are investigating the issue with the MS update KB951748**. For the time being we suggest you uninstall KB951748 until the issue has been resolved. We will post when we have more information…"
** http://support.microsoft.com/?kbid=951748
MS08-037 …Windows XP… (client side)

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FYI…

* http://download.zonealarm.com/bin/free/pre…ccessIssue.html
Last Revised: 14 July 2008
"Overview: Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not affected.
Impact: Sudden loss of internet access
Platforms Affected: ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite …
Recommended Actions:
Download and install the latest versions which solve the loss of internet access problem here*…"

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FYI…

- http://blogs.technet.com/msrc/archive/2008…r-ms08-037.aspx
July 10, 2008 (MSRC)"…After the release of MS08-037, we became aware of reports of ZoneAlarm customers experiencing issues after applying the security updates. We started investigating these reports as soon as we heard about them and have been working to research this issue. We’re still working on this issue but we do have some information from our investigation so far, which we’ve put into the bulletin. Specifically, we’ve identified that customers who are running either ZoneAlarm or Check Point Endpoint Security (previously named Check Point Integrity) who apply MS08-037 may lose network connectivity after applying these updates. Our investigation so far has shown that no other customers are affected by this issue. We’re still investigating this issue but we encourage customers who are using ZoneAlarm to review the appropriate ZoneAlarm Web site** and Check Point Endpoint customers to review the appropriate Check Point Web site*** for the latest guidance or software updates and factor this information into your risk assessment, testing, and deployment planning…"

* http://www.microsoft.com/technet/security/…n/MS08-037.mspx
• V2.0 (July 10, 2008): Bulletin revised to inform users of ZoneAlarm and Check Point Endpoint Security of an Internet connectivity issue detailed in the section, Frequently Asked Questions (FAQ) Related to this Security Update. The revision did -not- change the security update files in this bulletin, but users of ZoneAlarm and Check Point Endpoint Security should read the FAQ entries for guidance.

** http://download.zonealarm.com/bin/free/pre…ccessIssue.html
Last Revised : 14 July 2008

*** https://supportcenter.checkpoint.com/supportcenter/index.jsp

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