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[Resolved] Certain Web Pages load Blank in both Firefox/IE at cer


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#1 lulusoccer

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Posted 23 April 2008 - 07:34 AM

Okay, so I have this very frustrating problem with my computer and I have done everything I can think of to get it fix, and nothing has seemed to work, yet I did some searches on google and other people seem to have the same problem.

What happens is, certain sites, mainly a site called neopets and facebook won't load at certain times. They almost never load when I get on the computer in the morning after nobody has been on it for a while, and then they won't load at other various times throughout the day either. However, all the other websites I viisit load just fine. I can kind of get the sites to load if I am not logged in, but as soon as I try to log in it's a blank page in Firefox and like an error type page in IE.

I have AVG pro for my virus scanner, and it finds nothing, I have ran both Ad-Aware and Spybot Search and Destroy and the only thing they might find now are just tracking cookies, which I stil do delete. I have deleted my temp. internet files for IE, cleared up my Cache's, and even deleted all of my cookies just to give it a fresh start. Once I did that it did seem like it helped because the sites were loading for about 2 days. Then it went back to just how it was before. This has been happing for the last few weeks, but I never had a problem with it before so something has to be causing it!

Here is my hijack log in case it helps! Thanks a lot!!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\Utilities\Customizer XP\RAM_2K.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\PROGRA~1\UTILIT~1\SYSTEM~1\WScheduler.exe
C:\PROGRA~1\UTILIT~1\AVG8\avgtray.exe
C:\Program Files\Utilities\Ad-Aware2007\aawservice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PhotoPrinting\Card Studio\Planner\PLNRnote.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\UTILIT~1\AVG8\avgwdsvc.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\UTILIT~1\AVG8\avgam.exe
C:\PROGRA~1\UTILIT~1\AVG8\avgrsx.exe
C:\PROGRA~1\UTILIT~1\AVG8\avgnsx.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Utilities\Mozilla\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Utilities\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.alienware...D34303436303041
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Utilities\Popup Manager\PopupMgr_1.0.1.5.dll
O2 - BHO: ClickCatcher MSIE handler - {16664845-0E00-11D2-8059-000000000000} - C:\Program Files\Common Files\ReGet Shared\Catcher.dll
O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\Utilities\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: ReGet Bar - {17939A30-18E2-471E-9D3A-56DD725F1215} - C:\Program Files\Utilities\Reget\ReGetDx\iebar.dll
O3 - Toolbar: RefresherBand Class - {B24BA06E-FB7B-4757-95C2-DC01125F750E} - C:\PROGRA~1\INTERN~1\YREFRE~1\YREFRE~1.DLL
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [RAM Idle] C:\Program Files\Utilities\Customizer XP\RAM_2K.exe
O4 - HKLM\..\Run: [LXCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\PhotoPrinting\OLYMPUS MASTER\FirstStart.exe
O4 - HKLM\..\Run: [basicsmssmenu] "C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"
O4 - HKLM\..\Run: [WScheduler] C:\PROGRA~1\UTILIT~1\SYSTEM~1\WScheduler.exe /LOGON
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\UTILIT~1\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\PhotoPrinting\OLYMPUS MASTER\Monitor.exe -NoStart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Event Planner Reminder.lnk = C:\Program Files\PhotoPrinting\Card Studio\Planner\PLNRnote.exe
O8 - Extra context menu item: Do&wnload by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_Link.htm
O8 - Extra context menu item: Download A&ll by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_All.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\UTILIT~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\UTILIT~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\Utilities\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.alienware.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemreq...m/sysreqlab.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\Utilities\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Utilities\Ad-Aware2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\UTILIT~1\AVG8\avgwdsvc.exe
O23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcg_device - Unknown owner - C:\WINDOWS\system32\lxcgcoms.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\Utilities\SiSoftware Sandra Pro Home 2007\Win32\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\Utilities\SiSoftware Sandra Pro Home 2007\RpcSandraSrv.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

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#2 gringo_pr

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Posted 27 April 2008 - 07:25 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please do not run any other tool untill instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

Sorry about the delay in responding :( The forums have been very busy

If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.

Also please make an uninstall list and post that as well

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.


Gringo


#3 lulusoccer

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Posted 27 April 2008 - 08:46 PM

Thank you for your response! But actually, I think I have figured out what my computer is doing and am able to get the pages to load again! I think it is holding bad DNS caching on certain sites that have lots of users (aka..neopets/facebook). Since they expire on their own, that's why I can sometimes get the sites to load. But all I had to do was run ipconfig /flushdns and it deletes them, making me able to access the sites again. This has worked everytime my pages load blank, so I'm pretty sure that's the problem! But, thanks again for your reply!

#4 gringo_pr

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Posted 27 April 2008 - 11:25 PM

glad you resolved your problem I am going to close this then gringo

#5 gringo_pr

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Posted 27 April 2008 - 11:26 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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