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Spyware / Malware / Virus Removal

[Closed] help! I cant get spybot to run

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Post #1
I picked up a nasty virus. I am unable to get spybot to detect anything. I keep getting pop ups that tell me that there is a spyware alert. Like I dont know that! I also get random IE windows opening that direct me to BS anti virus sites…. I can't boot into afe mode either. I never get the option in the menu. Please please tell me some one can help. OH BTW I cant download HJT either I get 404 page not found. I'm about to cry….
Post #2
Hello and Welcome to the Forum.

Try this download

HijackThis.


Click the "Save" button.

Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here [Add Reply].


Please use the [external image: Posted Image] Button below to post the new HJT log and report.txt
Post #3
Sorry about the post in the other forum. I am loosing my freaking mind and I just figured out that I could post in here. Anyway, here's my HJT log

Logfile of HijackThis v1.99.1
Scan saved at 3:19:01 PM, on 12/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\csrss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\system32\RUNDLL32.EXE
F:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
F:\Program Files\HP\hpcoretech\hpcmpmgr.exe
F:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
F:\WINDOWS\system32\hphmon05.exe
F:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
F:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
F:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
F:\Program Files\Spyware Doctor\SDTrayApp.exe
F:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
F:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
F:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\System32\nvsvc32.exe
F:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
F:\Program Files\Spyware Doctor\svcntaux.exe
F:\Program Files\Spyware Doctor\swdsvc.exe
F:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\System32\MsPMSPSv.exe
F:\Program Files\Windows Media Player\WMPNetwk.exe
F:\WINDOWS\System32\HPZipm12.exe
F:\WINDOWS\System32\alg.exe
F:\WINDOWS\system32\wuauclt.exe
F:\Program Files\Mozilla Firefox\firefox.exe
F:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: BDEX System - {986F4076-F780-4FD2-93C7-6A8C9DAFD7B0} - F:\WINDOWS\domnftwqkt.dll
O3 - Toolbar: The emlkdvo - {3FD92B49-9C06-4EBA-9580-056159561908} - F:\WINDOWS\emlkdvo.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] F:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "F:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "F:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] F:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [RoxioAudioCentral] "F:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] F:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "F:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController
O4 - HKLM\..\Run: [USBToolTip] "F:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "F:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "F:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SDTray] "F:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "F:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {49E67060-2C0D-415E-94C7-52A49F73B2F1} (CPlayFirstPiratePoppersControl Object) - http://zone.msn.com/bingame/pppp/default/P…rs.1.0.0.39.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://zone.msn.com/bingame/dsh2/default/D…h2.1.0.0.68.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://sympatico.zone.msn.com/bingame/amun…mjolauncher.cab
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} (ZPA_DMNO Object) - http://zone.msn.com/bingame/zpagames/zpa_dmno.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://zone.msn.com/bingame/fotg/default/ddfotg.1.0.0.37.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) - http://zone.msn.com/bingame/dash/default/D…sh.1.0.0.94.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - F:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: bvtqfvx - {3604E31B-5F78-40B2-81DA-D2DE94514900} - F:\WINDOWS\bvtqfvx.dll
O21 - SSODL: alxvdvm - {77F45CB0-47CF-492C-9FC9-FA0E94C1E7A1} - F:\WINDOWS\alxvdvm.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - F:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - F:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\System32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - F:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - F:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - F:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Post #4
I'm sure you can see we have others that have been waiting much longer then you have.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

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