[Closed] error 404 message

i bought a anti spyware on line, called spy erazer. When dowloaded , i started to get the message error 404. I have no idea what to do. i downloaded your hijack this and saved the scans, can u look and see if u can help me out Thank u Tammy

Hi Tammy,

Welcome to the forums, my name is Dave.

Unfortunately, that "software" is bogus. It's made by Defenza antispyware software. This software displays false positives and exaggerated results requiring you to purchase the software in order to fix anything. Not sure if there's any way to get your money back but I'll try and help solve your issues, and recommend some safe, FREE, alternatives.

If possible, you should try and remove it using Add or Remove Programs.

Go to Add or Remove Programs and uninstall the following if present.
Click Start > Control Panel > Double Click Add or Remove Programs:

SpyErazer


If it's not there or won't uninstall for some reason do the following:

Run HijackThis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on this:

O4 - HKLM\..\Run: [PCDAS] C:\Program Files\SpyErazer\pcd-as.exe /10003

Then close all windows except this one and press Fix checked.

Using Windows Explorer delete the folder:

C:\Program Files\SpyErazer

Do you have any idea what this is?

O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Tammy Barnes\Application Data\Smilebox\SmileboxTray.exe"


Let me know how you make out and how it's running.

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log