My laptop does not boot and puts forth the following message:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
———————————————————————————————————————————————————————————————————————————–
"Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0X0000008E (0XC0000005, 0XF6892067, 0XF25DDA1C, 0X00000000)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further @ssistance. "
—————————————————————————————————————————————————————————————————————————————
Is this a driver problem?
If so which one in SPECIFIC should I look for and disable?
How can I do upgrades of the required drivers or adapters?
What is the procedure to follow - ie how to get on to safe mode etc?
I have not added any new hardware or other s/w features to my laptop. I have only been connecting via the ethernet port to the modem for internet connections.
My laptop is:
INSPIRON 5150 (DELL)
WINDOWS XP
My laptop does not boot and puts forth the following message:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
———————————————————————————————————————————————————————————————————————————–
"Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced startup Options, and then select Safe Mode.
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further @ssistance. "
—————————————————————————————————————————————————————————————————————————————
Is this a driver problem?
If so which one in SPECIFIC should I look for and disable?
How can I do upgrades of the required drivers or adapters?
What is the procedure to follow - ie how to get on to safe mode etc?
I have not added any new hardware or other s/w features to my laptop. I have only been connecting via the ethernet port to the modem for internet connections.
My laptop is:
INSPIRON 5150 (DELL)
WINDOWS XP
Hi techtrouble.
To get into Safe Mode, follow here>
If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced startup Options, and then select Safe Mode.
Here is a link that describes error message 0X0000008E& 0XC0000005
For the following 0XF6892067, 0XF25DDA1C I am sorry I could not find any reference at all to help you.
Did you check with the manufacturer for driver updates?
Also check with your hardware vendor for any BIOS updates?
I suggest you right Click on My Computer>Properties>Hardware>Device Manager> and see if there are any warnings in IDE Controllers regarding your Device Drivers.
Please post back with the results and how you are getting on.
BSOD Stop and Error Codes are useful to help narrow down the solution to problems. Tallin may already have provided links that you can use to resolve your situation.
If not, a systematic approach is useful.
Your BSOD refers to problems that can be caused by:
Faulty RAM
Problems with the CPU
Failing graphics adapter
Corrupted Device Drivers
Corruptions in the Operating System
Failing Power Supply Unit (PSU) and/or Battery
Heat
Motherboard failures
New install of poorly written application software
Malware infection
So, with a list like that where do your start?
– With Laptops, it is sensible to check the battery.
——Physically remove the battery and boot up your machine on A/C only.
– Consider Heat
—- Do the fans run vigorously
—- Do you notice accumulation of dust/lint in the intake/exhaust air vent locations
—- Use a can of compressed air to clean out any accumulations
–Windows provides some of the easier avenues for investigation:
—- "any" yellow or red warning in Device Manager could indicate the problem…. Remove the item and reboot to allow Windows to Reinstall the hardware and driver
– Event Viewer may give you additional Error Code information useful in narrowing down the problem source.
– Ram can be tested using MemTest86 from a floppy or CD (use another machine to create the .iso on floppy or CD)
—– "any" error detected by MemTest86 indicates possibly faulty RAM. The only acceptable result is (0) zero errors
– If you are able to boot into SAFE Mode and get your screen to light up, the problem may be with your machine's graphic adapter (onboard video or video card)
—- You can consider reinstalling your graphics driver or updating the graphics driver
—- You can consider connecting your machine to an external Monitor. If it lights up, the problem may be with your Display.
– Microsoft "may" have important critical updates and patches to improve your machine's functioning, but first you'll need to be able to boot nornally
– You've "ruled-out" the likelihood of a new application software being the culprit, but review any such changes.
– While in SAFE Mode, run whatever AntiVirus and AntiSpyware utilities your have have installed.
– Consider how much you have stored on your Hard Drive and how much FREE Space you have available.
—- Machines run best with about 50% Free Space on the Hard Drive and start degrading in performance below 25%
—- If you have less than 15% FREE Space on your Hard Drive, problems become more likely.
—- Use a good junk file/temporary file Cleaner like ATF-Cleaner to rid your Hard Drive of temporary file accumulation.
– Consider Hard Drive structure errors
—- Investigate and correct for any bad-cluster problems by running Error Checking
– Please be cautious about BIOS upgrading. It has become increasingly easier to update the BIOS, but if your machine was working fine, and then stopped working suddenly with no new hardware or software additions, it is quite unlikely that a newer versions of your machine's BIOS would improve the situation.
It would be helpful to have additional information about your machine and the circumstances of the problem.
Keep us informed with the progress of your investigation and ask whatever more specific questions you may have.
Best Regards,
Doug
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