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Outlook Express problem


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6 replies to this topic

#1 godsey1

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Posted 21 October 2007 - 01:56 PM

Hi. I am having a weird problem with Outlook Express. It sometimes will show the icon on the bottom right hand side of the tray for a new e-mail, but when you look at the e-mail there are no new messages. I have e-mailed Microsoft about this and they said that it would cost me to have them check it out :( Any thoughts about this?

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#2 Doug

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Posted 21 October 2007 - 02:52 PM

There are some simple steps to take for repairing most mistakes occurring in Outlook Express.
They are "simple" but you must follow the instructions "correctly".
Have a look here:
http://www.microsoft...s/oerepair.mspx

Post back if you continue to have difficulties after following all of the prescribed steps.

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#3 godsey1

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Posted 24 May 2008 - 08:00 PM

Sorry to bring this old post back up, but my outlook is still acting up. It still shows that it has received mail when there is no new mail. If someone knows, please post here. Thanks for your time, Tony

#4 paws

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Posted 25 May 2008 - 01:44 AM

Hi, When you first posted you said the problem was with Outlook Express and Doug sent you a link to the appropriate "fixes" Can you confirm that you followed all the suggestions in the link? Did they fix the problem with Outllook Express? Do you now have a problem with Outlook (rather than Outlook Express) or was this a typo? Regards paws
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#5 godsey1

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Posted 25 May 2008 - 11:10 AM

I have tried all the suggestions, but none of it works. It is Outlook Express. Thanks.

Edited by godsey1, 25 May 2008 - 11:11 AM.


#6 Ztruker

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Posted 25 May 2008 - 06:03 PM

By "all", does that include the following as outlined at the Microsoft link provided?
  • Reregister Outlook Express
  • Reregister libraries
  • Create a new identity
  • Reinstall or repair Outlook Express

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#7 godsey1

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Posted 25 May 2008 - 08:04 PM

Yes I tried everything, and still nothing. I may just reinstall everything and see if that does it. Thanks for the help.

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