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Email notification problem


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17 replies to this topic

#1 Jkc73

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Posted 16 September 2008 - 10:34 PM

When I receive an email I don't get any sound or visual notification,So I'm always having to just open Outlook Express just to check my email,to find I don't have any or that I have missed an important time. I use Outlook Express Version6.00.2900.5512(xpsp.080413-2105) and Windows Live Messenger Version 2008 (Build 8.5.1302.1018) Please help :pullhair:

Edited by jkc73, 16 September 2008 - 10:37 PM.

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#2 tallin

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Posted 16 September 2008 - 11:22 PM

Hello jkc73, ;)

Suggest you try the following:
  • Open either email program
  • go to tools
  • options
  • general tab
  • Send and Receive
  • enable 'play sound when new message arrives'
To have visual notification on you desktop

  • open either program
  • minimize
  • right click on the icon in the systems tray near the clock
  • enable 'hide window when 'inbox' is minimized'
Post back if this works for you, I run the same email software and it works for me.

kind regards, :wavey:

#3 Tallon41

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Posted 16 September 2008 - 11:42 PM

Assuming that Outlook Express(OLE) is the default mail client: in the Tools--Options, -General-, tab (after you make sure the checkbox "Play sound when new messages arrive" is checked.) Take a look at the bottom section and see if OLE is the Default Mail handler for Messaging Programs, and click the "make Default" button if it is not. Next to hear what sound is played.... Click --start--control panel---sounds and audio.... when the "sounds and Audio..." window opens, click the -Sounds- tab. in the "Program events:" window, scroll-down to the "New Mail Notification", click it. You may click the > triangle button to play the sound. If you cannot hear, or barely hear it, your Wave volume may be set too low. Click on the -volume- tab, then click the -advanced- button. When the Mult-volume control window opens, check the Wave level and adjust if needed. Tallon41

#4 Jkc73

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Posted 17 September 2008 - 04:19 AM

still no visual or no idea if the sound will work.

To have visual notification on you desktop

* open either program
* minimize
* right click on the icon in the systems tray near the clock
* enable 'hide window when 'inbox' is minimized'


Opened Outlook Express,minimized.
There is no icon in the system tray near the clock, not for Outlook Express,only for
Windows Live Messenger,and that doesn't have an option to enable 'hide window when 'inbox' is minimized'

Thanks for your help so far, :)

Edited by Jkc73, 17 September 2008 - 04:32 AM.

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#5 tallin

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Posted 17 September 2008 - 10:36 AM

Hi jkc73,

still no visual or no idea if the sound will work.

Until someone sends you an email, you will not hear the sound.

For Outlook Express,
  • Go to Add and Remove
  • Click on 'Add Windows Components' on the left
  • Scroll to find Outlook Express 'enable/tick the box'
  • Click next
  • Windows will complete the process for you.
I have no answer why Windows Live Mail when minimized has no option as stated in my first post. What option is shown when you right click the Windows Live Mail icon near the clock?

Please post back and tell us more.

kind regards,

#6 Jkc73

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Posted 17 September 2008 - 11:06 AM

Received an email while I had outlook closed and nothing,
received an email while I had outlook minimized and received sound and an icon showed up in the sys tray.
I followed your directions to add windows components,though the outlook express box was already ticked
and there was 0KB left to add,I still clicked on it as there where a few other things I wanted to add.
I just need an email to test if somehow it has worked.

Windows Live Mail when minimized has no option


You mention 'Windows Live Mail' is that the same program as 'Windows Live Messenger',
When I right click on the icon for 'Windows Live Messenger" it has listed as follows,
- MSN Home Page
- Email Inbox
- Send an Instant Message
- Status >
- Sign in as xxxxxxxxxxxxxx
- Sign in
- Sign out
- Open Messenger
- Exit

Thanks for the help :thumbup:








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Edited by Jkc73, 17 September 2008 - 11:17 AM.

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#7 tallin

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Posted 17 September 2008 - 12:41 PM

Hi jkc73,

You mention 'Windows Live Mail' is that the same program as 'Windows Live Messenger',

No, Windows Live Mail is a email software program, an upgrade from Outlook Express.
Windows Messenger is a text chat software program, dreaded in my opinion, much like I think of RealPlayer which is one of my other dislikes. Reasons I will post separately if you want them.

Let us concentrate on your original question referring to Windows Live Mail.
  • Open WLM
  • minimize
  • right click on the envelope icon near the clock
  • hide window when 'inbox' is minimized
Once someone sends an email to you, you should hear the sound as well as a yellow envelope will appear over the WLM icon in your systems tray.

I am wondering why you run both WLM and OLE. That is double dipping and would be confusing to me.
I have disabled OLE through Add and Remove some time ago, prefer WLM.

your choice however,

Good luck and post back again if you need more help.

kind regards, :thumbup:

#8 Jkc73

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Posted 17 September 2008 - 12:48 PM

I am wondering why you run both WLM and OLE.


Please check my original post, as I just run OLE and not WLM,
that was why I was concerned about you mentioning it and why you
asked.

Thanks again :thumbup:
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#9 tallin

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Posted 17 September 2008 - 12:54 PM

I use Outlook Express Version6.00.2900.5512(xpsp.080413-2105)
and Windows Live Messenger Version 2008 (Build 8.5.1302.1018)

Posted Image orPosted Image
I did, and have highlighted you saying you use both.

best regards, :unsure:

#10 Jkc73

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Posted 17 September 2008 - 12:59 PM

Windows Live Messenger (not Mail) Outlook Express :wall: :smack: :rant2: Can outlook express be configure to stay resident in the sys tray?
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#11 tallin

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Posted 17 September 2008 - 01:13 PM

and Windows Live Messenger Version 2008 (Build 8.5.1302.1018)


My apologies, I miss read your original post, sorry -
Yes, it can, just minimize it and the icon will appear in the systems tray.


kind regards,

#12 Jkc73

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Posted 17 September 2008 - 01:23 PM

When I minimize outlook express no icon appears in the system tray near the clock,it just minimizes until someone emails me, then the icon appears and I get sound notification. You stated that you changed to using WLM, if that is what I have to do then my only question is how to copy all the mail accross, or will it do it all for me via a few questions? Thanks again :thumbup:
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Enjoy life, before it enjoys you!

Due to real life commitments, I may be unable to respond!


#13 Tallon41

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Posted 17 September 2008 - 01:37 PM

You might check and see if you are "hiding" that icon. right-click the TaskBar and choose -properties- when the "Taskbar and Start Manu Properties" window opens, click the -Taskbar- tab, next See of the "Hide inactive icons" checkbox is checked, if it IS NOT checked, then you are NOT hiding icons. If it IS checked, then click the -Customize- button, and locate it on the list, make sure that it is set to "always show" Tallon41

#14 Jkc73

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Posted 17 September 2008 - 01:58 PM

I thought you might be onto something there Tallon41, though that would have meant I was hearing a sound and not seeing an icon. I realised this after sending myself a 'test' email and apon receiving, the icon showed up with outlook express minimised,though when I closed the program the icon disappeared from the system tray, even though I did change the Taskbar properties to 'always show' for outlook express.I'm starting to think this is a software problem rather then some setting,like not being compatible with the messenger program. Thanks :thumbup:

Edited by Jkc73, 17 September 2008 - 01:59 PM.

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#15 tallin

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Posted 17 September 2008 - 02:29 PM

You stated that you changed to using WLM,
if that is what I have to do then my only question is how to copy all the mail across,
or will it do it all for me via a few questions?
Thanks again :thumbup:

I changed to OE because I had a glitch in the signature and was loathe to change the registry where I knew I could fix it.

Windows Live Mail is much better, and when you download and install it, the software itself brings all the settings, email and internet connection over with it, so you don't have to worry about a thing. You also have your OE email program as backup which is an added bonus.

Consider upgrading as there is so much more within WLM's options along with pics, attachments, and so on. I like it much better than OE.

kind regards,

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