Ie7 Keeps Crashing Randomly

It's very annoying.. while surfing the net i frequently get this poup saying: "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.: Please help me out…

Hello,

I don't know enough about the error, but the following link might be helpful in narrowing down what is going on:
Internet Explorer has encountered a problem and needs to close…

Regards,

Ax

The link you provided seems to be for the solution for error in ie6… mine is ie7 so it's hard to acutally figure it out.

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In IE7, go to Tools|Internet Options, click the Advanced tab, and click the Reset… button.

Alright.. did what you've said.. still getting crashes

[external image: Posted Image]

Try the following steps to reset IE7:
http://support.microsoft.com/kb/936213

Go through the following troubleshooting and let me know the outcome:
http://support.microsoft.com/gp/pc_ie_intro

Also, please run the PC Pitstop Full Tests and post a TechExpress link here so we can determine your system setup. You'll need to set up an account to save the results.

Regards,

Ax

Thanks for the TechExpress link, you did a fine job getting it posted correctly. Try going to Start|All Programs|Accessories|System Tools and clicking Internet Explorer (No Add-ons). See if you have any issues with this.

Erm the ie still crashes

Erm the ie still crashes

Hi D3stinY,

I have been reading about your problem and wonder if you want to really stay with IE 7.0. I have helped with this same problem many times - mainly with my friends and have advised them to roll back to IE 6.0 HERE This they have done and encountered no further problem. If you do roll back to IE 6.0 be sure to set your Microsoft Updates to "Notify me but do not automatically download and install" option so you don't get landed with IE 7.0 installed again. To do this go to start>settings>controlpanel>automaticupdates>then put a dot in the option you require. I hope this helps.

Interestingly as I was typing this reply to you, a member of my family was reading my reply to you over my shoulder and said it was the exact problem he was having with IE 7.0 He has just rolled back to IE 6.0 as a result and had no further problems either.

Kind regards,

Try the following troubleshooting guide:
IE7 more tedious problems

We've covered the first part, so you can probably start with "Method 4: Prevent interference by third party security applications".

Let me know how it goes,

Ax

My current pc doesn't have any anti-virus program yet and the only thing i got is the windows firewall which comes with the xp sp2.

I would suggest you install an antivirus program ASAP. Completely update the virus definitions and run a full system scan. I prefer using Antivir (link in my sig) as it has the best detection ratings of all the free antivirus programs. You can also use Avast! or AVG as well (especially if you want an email scanner).

Next would be to install Spybot - Search & Destroy (link in my sig). Update the definitions and run a full system scan. Do the same with Ad-Aware (link in my sig, the download is a big green button on the right side of the page).

After you are finished with these and if you still have issues, read through all the pinned topics and post a thread in the following forum:
HijackThis™ Logs and Infections Removal

Once you are declared clean, we can continue here again if we need to.

Regards,

Ax

AntiVir PersonalEdition Classic Report file date: Thursday, September 27, 2007 12:53 Scanning for 855675 virus strains and unwanted programs. Licensed to: Avira AntiVir PersonalEdition Classic Serial number: 0000149996-ADJIE-0001 Platform: Windows XP Windows version: (Service Pack 2) [5.1.2600] Username: SYSTEM Computer name: KENNETHZ-52A7YB Version information: BUILD.DAT : 270 15603 Bytes 9/19/2007 13:32:00 AVSCAN.EXE : 7.0.6.1 290856 Bytes 8/23/2007 06:16:29 AVSCAN.DLL : 7.0.6.0 49192 Bytes 8/16/2007 05:23:51 LUKE.DLL : 7.0.5.3 147496 Bytes 8/14/2007 08:32:47 LUKERES.DLL : 7.0.6.1 10280 Bytes 8/21/2007 05:35:20 ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 7/18/2007 07:27:15 ANTIVIR1.VDF : 7.0.0.0 1640448 Bytes 9/13/2007 07:26:55 ANTIVIR2.VDF : 7.0.0.4 174592 Bytes 9/24/2007 04:52:53 ANTIVIR3.VDF : 7.0.0.21 113664 Bytes 9/26/2007 04:52:53 AVEWIN32.DLL : 7.6.0.15 2806272 Bytes 9/17/2007 10:43:56 AVWINLL.DLL : 1.0.0.7 14376 Bytes 2/26/2007 03:36:26 AVPREF.DLL : 7.0.2.2 25640 Bytes 7/18/2007 00:39:17 AVREP.DLL : 7.0.0.1 155688 Bytes 4/16/2007 06:16:24 AVPACK32.DLL : 7.3.0.15 360488 Bytes 8/3/2007 01:46:00 AVREG.DLL : 7.0.1.6 30760 Bytes 7/18/2007 00:17:06 AVARKT.DLL : 1.0.0.20 278568 Bytes 8/28/2007 05:26:33 AVEVTLOG.DLL : 7.0.0.20 86056 Bytes 7/18/2007 00:10:18 NETNT.DLL : 7.0.0.0 7720 Bytes 3/8/2007 04:09:42 RCIMAGE.DLL : 7.0.1.30 2342952 Bytes 8/7/2007 05:38:13 RCTEXT.DLL : 7.0.62.0 86056 Bytes 8/21/2007 05:50:37 SQLITE3.DLL : 3.3.17.1 339968 Bytes 7/23/2007 02:37:21 Configuration settings for the scan: Jobname……………………..: Complete system scan Configuration file……………: c:\program files\avira\antivir personaledition classic\sysscan.avp Logging……………………..: low Primary action……………….: interactive Secondary action……………..: ignore Scan master boot sector……….: off Scan boot sector……………..: on Boot sectors…………………: C:, Scan memory………………….: on Process scan…………………: on Scan registry………………..: on Search for rootkits…………..: off Scan all files……………….: Intelligent file selection Scan archives………………..: on Recursion depth………………: 20 Smart extensions……………..: on Macro heuristic………………: on File heuristic……………….: medium Start of the scan: Thursday, September 27, 2007 12:53 The scan of running processes will be started Scan process 'avscan.exe' - '1' Module(s) have been scanned Scan process 'avcenter.exe' - '1' Module(s) have been scanned Scan process 'avgnt.exe' - '1' Module(s) have been scanned Scan process 'avguard.exe' - '1' Module(s) have been scanned Scan process 'sched.exe' - '1' Module(s) have been scanned Scan process 'usnsvc.exe' - '1' Module(s) have been scanned Scan process 'alg.exe' - '1' Module(s) have been scanned Scan process 'CTSVCCDA.EXE' - '1' Module(s) have been scanned Scan process 'CTDetect.exe' - '1' Module(s) have been scanned Scan process 'msnmsgr.exe' - '1' Module(s) have been scanned Scan process 'ctfmon.exe' - '1' Module(s) have been scanned Scan process 'realsched.exe' - '1' Module(s) have been scanned Scan process 'HDeck.exe' - '1' Module(s) have been scanned Scan process 'S3Trayp.exe' - '1' Module(s) have been scanned Scan process 'VTTimer.exe' - '1' Module(s) have been scanned Scan process 'explorer.exe' - '1' Module(s) have been scanned Scan process 'spoolsv.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'lsass.exe' - '1' Module(s) have been scanned Scan process 'services.exe' - '1' Module(s) have been scanned Scan process 'winlogon.exe' - '1' Module(s) have been scanned Scan process 'csrss.exe' - '1' Module(s) have been scanned Scan process 'smss.exe' - '1' Module(s) have been scanned 27 processes with 27 modules were scanned Start scanning boot sectors: Boot sector 'C:\' [NOTE] No virus was found! Starting to scan the registry. The registry was scanned ( '27' files ). Starting the file scan: Begin scan in 'C:\' C:\pagefile.sys [WARNING] The file could not be opened! End of the scan: Thursday, September 27, 2007 13:16 Used time: 23:33 min The scan has been done completely. 3097 Scanning directories 190674 Files were scanned 0 viruses and/or unwanted programs were found 0 Files were classified as suspicious: 0 files were deleted 0 files were repaired 0 files were moved to quarantine 0 files were renamed 1 Files cannot be scanned 190674 Files not concerned 950 Archives were scanned 1 Warnings 0 Notes I believe my pc is clean as i just reformatted my pc around a month ago…

If you are clean, then go with method 6 back in the troubleshooting guide I linked for you above.