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Mozilla Firefox Will Not Open


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#1 Mary Claus

Mary Claus

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Posted 19 July 2007 - 10:47 AM

I downloaded Mozilla firefox and everything seemed to be OK, however, when I went to open I got the following message: "Firefox is configured to use a proxy server that is refusing connections." I went into firefox help and could not find anything with this error. Can anyone give me suggestions? Thanks, Mary

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#2 Doug

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Posted 19 July 2007 - 11:44 AM

in Mozilla Firefox goto: Tools - Options - Advanced - Settings Select either: "Direct Connection to the Internet" or "Auto-detect proxy settings for this network" _________ If your Internet Connection requires the use of Proxy connection, and you or someone else has incorrectly entered the Proxy address information, you will need to investigate what specific address info is needed. Your ISP is the most likely source of such info, or the person who originally decided to use proxy connection settings. _________ If the above doesn't help........ You seem to be able to get on the Internet. At least you are here at TomCoyote. are you using the same machine? Are you using the Internet Explorer browser (IE 6.0 or IE 7.0)? If your IE is working good, but your Firefox is not, and isn't getting fixed via the above suggestions. Then....... Uninstall FireFox completely. Then Download a fresh copy of the Firefox (version 2.0.0.5) installation file. During the Installation of Firefox (towards the end when Firefox is almost finished installing) you will receive the option to "Import" connection settings, favorites, bookmarks, homepage, from IE. Select to allow Firefox to import all of those features. When you do it will cause the Firefox connection settings to be the same as your presently functional IE connection Settings. best regards
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#3 Mary Claus

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Posted 19 July 2007 - 02:20 PM

thanks doug it worked!!!!!!!!!!!! Sometimes it is easy as 123 to fix if you know what you are doing. Mary

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