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Firefox can't find the server at......error


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45 replies to this topic

#1 manicd

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Posted 19 June 2012 - 02:12 PM

Hi,
RE: "Firefox can't find the server at ..." error message
From my understanding this seems to be a common problem, however I haven't been able to find a solution for myself.
I believe ESET's firewall has something to do with it.
Can anyone assist please?

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#2 Ztruker

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Posted 19 June 2012 - 06:08 PM

First, boot to Safe Mode with Networking. Does it work from there. If yes, boot normally then disable Eset and see if it works. If yes then you need to configure Eset to allow you to get out to the internet. No idea how you do this as I've never used Eset.

Rich

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#3 manicd

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Posted 28 June 2012 - 05:29 PM

Hi ZTrucker,

I was in Safe Mode for no more than 5 mins & the problem still occurs..........where do I go from here?
P.S. Sorry for the late reply


#4 Ztruker

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Posted 28 June 2012 - 06:01 PM

Try using Internet Explorer, see if the same problem occurs. If not then it's Firefox specific and we'll know where to focus. Is it a specific web sites or any website? As a test, uninstall Eset and see if the problem still occurs. If no, switch to a different Av/Firewall program or figure out how to allow Firefox through the Eset firewall.

Rich

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#5 manicd

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Posted 06 July 2012 - 04:28 PM

Try using Internet Explorer, see if the same problem occurs. If not then it's Firefox specific and we'll know where to focus.

Is it a specific web sites or any website?

As a test, uninstall Eset and see if the problem still occurs. If no, switch to a different Av/Firewall program or figure out how to allow Firefox through the Eset firewall.


The problem has also occurred in I.E also & is not website specific.

I have also spoken to the good people at ESET & established the problem is not Firewall related.

Time to talk to my ISP?


#6 Ztruker

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Posted 06 July 2012 - 05:25 PM

Is this your XP or Vista system?

Have you tried running Firefox without Add-ons? I believe you can do this by clicking on the FIrefox button at top left, then Help then Restart Firefox with Add-ons disabled.

If no problem then one of the Add-ons is the culprit, though this seems unlikely since you say it also happens with IE. If, for some strange reason it does make a difference then you can use Firefox / Add-ons to find the one that is causing trouble.

You can also do likewise for IE, by starting it with no Add-ons via Start, Accessories, System Tools, Internet Explorer (No Add-ons).

Edit: Even though ESET says it's not a firewall problem, I still think it would be worth while uninstalling ESET and testing to make sure. Perhaps install Microsoft Security Essentials while ESET is uninstalled for safety?

Edited by Ztruker, 06 July 2012 - 05:27 PM.

Rich

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#7 manicd

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Posted 07 July 2012 - 05:08 PM

Hi ZTrucker,

I disabled ESET's Firewall & it still happened; so I'm pretty sure we can rule it out the equation.
I thinking about the Add-Ons myself. Thanks for the suggestion, I think I will give that a go & report back.
Thanks for being patient with me.
  • Windows Vista

Edited by manicd, 07 July 2012 - 05:09 PM.


#8 Ztruker

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Posted 07 July 2012 - 05:55 PM

Also check to see if a hosts file is being used: C:\windows\system32\drivers\etc

Rich

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#9 manicd

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Posted 10 July 2012 - 04:54 PM

Ok, I have checked the host file & there are two entries in there.
Do I need to reset the host file?


#10 Ztruker

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Posted 10 July 2012 - 05:56 PM

Depends, what are the entries? Easiest way to see if it will make a difference is rename hosts to hosts.save then reboot and see how things work.

Rich

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#11 manicd

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Posted 11 July 2012 - 04:53 PM

Sorry I don't quite understand the thinking behind renaming the host file.
I followed this Microsoft KB article HERE to reset the host file.
As a cosequnce of this I now have two host files; one named 'host' & 'host.old' respectively.
Will this cause a problem? Can the .old host file be deleted?

:blush:

#12 Ztruker

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Posted 11 July 2012 - 06:01 PM

Renaming the hosts file has the same effect as what you did so all is well. Yes, you can delete the hosts.old. Doing this did not make any difference, right?

Rich

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#13 manicd

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Posted 13 July 2012 - 02:51 PM

Hi Ztruker

No, unfortunately this has not made a difference; both renaming & deleting the Host file.

I have also been running Firefox in Safe Mode, but this has not made a difference either.

Edited by manicd, 13 July 2012 - 02:52 PM.


#14 Ztruker

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Posted 13 July 2012 - 05:06 PM

Okay, so disabling ESET, getting rid of the hosts file and running Firefox in Safe mode makes no difference and the problem also exists with IE.

Is this on your XP system? If so, give WinsockXPFix a try, see if it helps.

Rich

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#15 manicd

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Posted 14 July 2012 - 01:37 PM

I'm 99.9% sure with all those things taken into account the issue still occurs.
I'm going to solely use I.E for a while to completely rule it out.
Unfortunately I use Vista

Edited by manicd, 14 July 2012 - 01:37 PM.

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