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[Closed]Browser Hijacket, Asking To Download Windowsscan

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Post #1
Hi there,

My Internet explorer and Firefox have both been hijacked. It keeps on asking me to download windows scan (?) and also Drive Cleaner. There is also this red stop sign with a "!" in the middle. When I double click on it, it brings up a window that says "Spyware Detection Alert". It is trying to Quick Scan my computer for spyware. Can you help? I have uploaded my hijackthis.log.

Thanks

Logfile of HijackThis v1.99.1
Scan saved at 2:02:28 PM, on 7/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\TELUSE~1\SMARTB~1\MotiveSB.exe
C:\Program Files\D-Link\RangeBooster G WUA-2340\AirPlusCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\TEMP\win18A7.tmp.exe
C:\WINDOWS\mgrs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\DOCUME~1\English\LOCALS~1\Temp\powersv.exe
C:\DOCUME~1\English\LOCALS~1\Temp\powersyn.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\English\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.ca/0SEENCA/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://proxy:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.5000.1021\en-ca\msntb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\TELUSE~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [D-Link RangeBooster G WUA-2340] C:\Program Files\D-Link\RangeBooster G WUA-2340\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [avp] C:\WINDOWS\TEMP\win18A7.tmp.exe
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvrav.dll,startup
O4 - HKLM\..\Run: [smgr] mgrs.exe
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu2000352.exe 61A847B5BBF72810329B385577FB01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [Windows Updater Servc] C:\WINDOWS\system32\xpuupdate.exe
O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\system32\qemqjcib.dll",forkonce
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: TELUS eCare.lnk = C:\Program Files\TELUS eCare\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1BAD0830-AC09-44FA-8A44-5365AEB45D11} - http://www.mtv.com/overdrive/bin/setup.exe
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freeware/inst…leanerstart.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://cab.contraviruspro.com/install265.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Microsoft security update service (msupdate) - Unknown owner - c:\windows\system32\msvcrtd.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #2
Hello redmalva and welcome to the TomCoyote Forums

My name is Trevuren and I will be helping you with your problem.


Your computer appears to have been infected by a backdoor trojan. These programs have the ability to steal passwords and other information from your system. If you use your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:

* Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
* Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
* Consider what other private information could possibly have been taken from your computer and take appropriate steps

This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

If you wish to reformat then please let me know in your next response, I'll now continue with instructions for cleaning.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Regards,

Trevuren
Post #3
hi there, thanks for helping me. Unfortunately, my computer won't even let me go into safe mode. It just stops. Any idea? I think I will have to reformat and reinstall. Thanks.
Post #4
Try running this tool:

Please download this file - combofix.exe by sUBs
  • Double click combofix.exe & follow the prompts.
  • When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log.
Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

Regards,

Trevuren
Post #5
I hope you are well and not experiencing any difficulties carrying out my last set of instructions. If you are, do not hesitate to ask for further explanations. If however, your problem has been solved or you no longer require our assistance, please advise us accordingly and we will archive your topic.

Trevuren

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