If you are still concerned about losing valuable data, the best practice is to backup your important information to a "separate" location, for instance: an External Hard Drive or CD/DVD
Please complete a backup of all information you are concerned about now, before proceeding.
Note: nothing in the instructions below will put your data at undue risk, but it is simply "best practice" to make backups and keep backups current.
Download Everest 2.20 (free) here.
http://www.majorgeeks.com/download4181.html
Run Everest
In Everest - Navigate to Motherboard - Memory
Create a Quick Report of the Memory information (include the memory information as displayed onscreen, but omit the several "blocks" of random number information below that information)
In Everest - Navigate to Motherboard - SPD
Create a Quick Report of the SPD information (include the SPD information as displayed onscreen, but omit the several "blocks" of random number information below that information)
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Download CodeStuff Starters, here:
http://www.snapfiles.com/get/starter.html
Run CodeStuff Starters
From the Starters(tab) - GoTo - File - "Save as Plain Text"
Include that Plain Text Report in your next Reply in this thread.
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Download ATF-Cleaner, here:
http://www.atribune.org/content/view/19/2/
Double-Click to Open/Run ATF-Cleaner
in the list of "Files to Delete" - Select - the last item (Select All)
Press - Empty Selected
When ATF-Cleaner announces that it has completed, - Press Exit
Note: It is "common" for the machine to load and run somewhat slower for a brief period of time after running AFT-Cleaner.
This is because ATF-Cleaner clears the PreFetch cache. As applications are opened and loaded, their entry will be replaced into PreFetch and the application will run the way you previously expected on the next time you open/load the application.
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Download AVG Anti-Spyware 7.5 from here
http://free.grisoft.com/doc/20/lng/us/tpl/v5
Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.
Continue with these instructions But Do Not Run AVG AntiSpyware Scan just yet.
Updating AVG Anti-Spyware:
By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
· Click the Update icon at the top and under "Manual Update" - click the Start update button.
· Either AVG A-S will update or inform you that no update was available.
· If you cannot access the internet with this PC, or you are having problems updating please inform us before proceeding
Disabling the Resident Shield:
· By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
(When the PC has been cleaned you can activate the shield again, if you wish.)
· Click the Shield icon at the top and under "Resident shield is…" - click active.
· This should now change to inactive.
Changing Recommended Actions
· Click the Scanner icon at the top and then click the Settings Tab.
· Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
You can now close AVG A-S.
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Reboot your machine into SAFE Mode
– To Boot into Safe Mode re-start your machine and immediately begin tapping the F8 key until the Master Boot Menu appears.
Select - SAFE Mode (with your arrow-keys) then Press enter.
Make sure that ALL open Windows / Programs / Folders are closed before running AVG AntiSpyware.
Please start AVG Anti-Spyware and run a full scan.
· Click on Scanner on the toolbar.
· Click on the Settings tab.
- Under How to act?
- Click on Recommended Action and choose Quarantine from the popup menu.
- Under How to scan?
- All checkboxes should be ticked.
- Under Possibly unwanted software:
- All checkboxes should be ticked.
- Under Reports:
- Select Automatically generate report after every scan and uncheck Only if threats were found.
- Under What to scan?
- Select Scan every file.
· Click on the Scan tab.
· Click on Complete System Scan to start the scan process.
· Let the program scan the machine.
· When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
- Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button. (3)
· When done, click the Save Scan Report button. (4)
- Click the Save Report as button.
- Save the report to your Desktop.
· Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
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Run a fresh PCPitstop Full Test and post the TechExpress Link here.
In your next Reply include:
Quick Report from Everest - Motherboard - Memory
Quick Report from Everest - Motherboard - SPD
Plain Text Report from Starters
Report from AVG AntiSpyware
new PCPitstop TechExpress link
That will likely give us a better idea of how to assist you.
