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Spyware / Malware / Virus Removal

hondo21's virus and spyware problem

11 min read

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Post #16
Logfile of HijackThis v1.99.1
Scan saved at 10:50:05 PM, on 3/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
F:\Avast\ashDisp.exe
F:\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
F:\iTunes\iTunesHelper.exe
F:\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
F:\QUICKENW\QWDLLS.EXE
F:\Avast\aswUpdSv.exe
F:\Avast\ashServ.exe
f:\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\iPod\bin\iPodService.exe
F:\Avast\ashMaiSv.exe
F:\Avast\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\devldr32.exe
F:\Hijackthis\Spyware.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.avast.com/i_kat_207.php?lang=eng
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - f:\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {8E3595C5-6F6D-44B2-BC8B-FA2DAF1EE33C} - (no file)
O4 - HKLM\..\Run: [avast!] F:\Avast\ashDisp.exe
O4 - HKLM\..\Run: [Zone Labs Client] "F:\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [iTunesHelper] "F:\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "F:\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Billminder.lnk = F:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Quicken Startup.lnk = F:\QUICKENW\QWDLLS.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n020p/EN/install/gtdownlr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1163301421320
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1163302972925
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - F:\Avast\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - F:\Avast\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - F:\Avast\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - F:\Avast\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - f:\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

PC was very sluggish when starting up IE7 this time. Took awhile for home page to load and then this page, but seems okay now. Also that svchost.exe didn't seem to crush the CPU on startup this time. Anything else I can do to get leaner and meaner? Thanks.
Post #17
Run HJT and fix this one.
O2 - BHO: (no name) - {8E3595C5-6F6D-44B2-BC8B-FA2DAF1EE33C} - (no file)


lets see if this will help speed it up.

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



I recommend you download RegSeeker. Extract it to it's own folder, open and double click RegSeeker.exe to start the program. Maximize the window and click clean registry. Check all sections and click OK. When the scan is complete, verify the backup box in lower left corner is checked and click the select all button, then select all again. Then right click within the search results and select delete. Run it again and again, deleting everything it finds until it finds nothing. Reboot and make sure your programs are working properly, control panel and add/remove programs windows open, etc (basically just do a quick check of everything). In the event anything was 'broken', you can open RegSeeker, click backups and double click any/all files to put the information back. A reboot may be required for the effects to be seen. Reboot When done.

NOTE: To be extra safe you can choose to only remove the items in RED.
Some items may come back because of the programs you have running.
Post #18
Okay, I've done the things prescribed. At first I deleted everything that RegSeeker identified, including the green ones. But when I did that some of my programs were broken. Couldn't use Microsoft Office (it kept wanting to install it), and another program or two. So I tried to restore using the backup in RegSeeker but that didn't work - I got an error saying it couldn't access the registry. Okay, so I then backed up with the ERDNT way and it restored things. Then I did RegSeeker again, but this time only selected the red items, plus a couple of items I knew for sure were obsolete. Now things are pretty good.

Regarding MS Office, I can use that fine on my main XP ID, but I have users set up for others in the family and when I try to open any Office program from theirs it looks to install the program. If I cancel out of that eventually the program (e.g., Word) will come up as normal, but it happens each time which is an annoyance. Some programs ask when installing whether you want it to be for all users or not, but I don't recall Office doing that.

Anyway, overall I believe the virus/spyware is all gone, but I will continue to monitor closely for awhile to be sure. I'll also not make the mistake of trusting the site where I grabbed that infected file from. THANK YOU VERY MUCH for all the help. You're doing good work.

I want to make a small donation via PayPal, but when I click on the button on the Donate page I get this:

You have requested an outdated version of PayPal. This error often results from the use of bookmarks. To enter the PayPal website please click on the Welcome tab.
If you are already logged in, please click on the My Account tab to continue.

What's the e-mail address to donate?
Post #19
Did you login to PayPal?

I need to take out the @ sign and use AT because of the bots that search web sites for address's. Be sure to replace the AT with @ in the address.
donations(AT)tomcoyote.org


MS Office is very picky. When you first try using it, put in the Office cd. It will repair the install. You'll need to do this for every user. After you do that once, you won't need to do it again. Be sure to open all the Office programs you use.
Post #22
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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