Frustrated no longer - Deeply depressed instead

Okies, well Dough suggested to try scannow to fix sys32 errors so I ran that and then did the ultimate test. Turning the computer off for a period of time. When we tuned it back on it froze at the welcome screen and reported 822 unread mail messages. Had to reboot about 6-7 times as it kept freezing at different points of the boot up process. At one point m/b advised that there was a memory failure but 2 restarts after that the computer started up without any probs although still reporting 822 unread mail messages. Event log shows D Drive needed check disc which I have done and there were no problems. I have run windiag.iso on the memory and that also showed no problems. So there is something wrong in the boot up process but I dont know what else to do. Errors only occur when the comuter has been turned off, and repeated restarts will eventually lead to a restart that works. Ladie Jas

Hi Lady Jas,

I am sorry to be the source of your movement from frustration to depression, and that your problem persists after the steps you've already taken.

The following MS article will instruct you on how to "turn off" the feature of XP that displays the number of unread emails during the Welcome screen.
http://support.microsoft.com/?kbid=304148

If you don't feel comfortable making these changes in your Registry, you can download a tool from Kelly's Corner to perform the operation manually, from here:
http://www.kellys-korner-xp.com/xp_tweaks.htm
(the tool you want is listed as #100.

The above "fix" may not repair the entire problem that you are experiencing, but it might be a good step for you.
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There are other problems that cause XP to load slowly or fail repeatedly to load.
here's some suggestions:

Windows not shutting down or not restarting could be tied to several factors. For example, the presence of Roxio Easy CD Creator or Direct CD can cause this problem. Installing the updated version of the driver for Easy CD Creator from roxio.com can fix this problem
See the Microsoft knowledge base article q311806 for more details.
http://support.microsoft.com/default.aspx?…b;EN-US;q311806

Another possible cause is that Windows XP was installed with the wrong power management hardware abstraction layer (HAL). Verify that power management is enabled in the BIOS. Open the Power Options applet from the Control Panel, click the APM tab, and turn on Enable Advanced Power Management support. If you don't see this option, the system is likely configured with the ACPI HAL and your problem lies elsewhere.

You can also reinstall Windows XP and manually select the ACPI HAL during installation to overcome potential power management issues with hardware (such as video cards) that does not support APM.

Here is a Microsoft link with more information: q810903.
http://support.microsoft.com/default.aspx?…b;en-us;Q810903

these suggestions are from:
http://www.askdavetaylor.com/why_doesnt_my…t_properly.html

Best Regards

Edit: I see that Dough has responded to you, please follow his advice before considering the following suggestions. Hi, I'm sorry to hear of the problems with your computer and understand why you are feeling a bit fed up!. Looking at your other posts it seems clear that you have done all the usual and normal things including reinstalling your operating system after re-formatting to clear out all the old stuff. That being the case, and bearing in mind that the problem is resolved after multiple boots but re-appears when booting from cold (when the machine has been off for a while) it may well be a hardware issue that is causing the problem. If you are confident about getting to the "innards" of your machine and can practice ALL the usual safety and anti-static precautions then the following steps might help. (if you are uncertain of ALL the safety steps and anti-static precautions needed then please DO NOT proceed further… please seek the advice of a competent local technician) 1 Take all appropriate electrical, personal safety, and ant-static precautions. 2 Open your machine, and using an "air duster" (small, computer specific cylinder of compressed air with a narrow discharge tube) thoroughly clean out the whole of the works inside to remove accumulations of dust/debris especially around the fans, CPU and video card. (personal dust safety precautions including eye and respiratory protection is recommended) 3 Next remove your sticks of RAM, clean the contacts using a rubber eraser, replace them making sure that they are correctly and securely seated in their slots and retaining catches are engaged. 4 Follow the same procedure for all other cards (daughter boards) but here the method of attachment may well involve different machanisms (often a single screw or clip) 5 Check that all IDE/Sata cables are securely connected both ends and that all connections between the motherboard, daughter boards, and drives are secure with cables correctly seated and orientated. 6 Check that the power supply cables are correctly attached including all Molex or similar connectors and that the reset and cold boot power on switches are clean and working effectively and all LEDs correctly wired. 7 Do not remove the CMOS battery but ensure that it is making good electrical contact. 8 Reassemble your machine and boot it up to see if any changes if its OK even after a period of rest then rejoice… if not then I think its time to consult your friendly neighbourhood technician. Hop this helps Regards paws

Thanks dough will try these steps but just one question with regard to the emails. I have only ever had the e-mail notification at the welcome screen report the correct information prior to this. Obviously we did not gain 800+ e-mails over night. Before I disable this, is it possible that this may be a symptom of some other underlying problem? Jas

Thanks paws Sadly, I have done all these things prior to posting. Thats why I am so stuck but thanks for those tips anyway Jas

Yes, it's possible.
And 800 emails "is" a bunch.

If you have a Yahoo or hotmail, or ISP email account, or a few accounts, getting 800 spam type emails would not be unusual if you've gotten listed with various online advertizers.

I have one account that receives about 175 emails daily. Only about 40 are legitimate. The rest are SPAM.

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I'd also like to have you Run and Post a HijackThis Log over in the Malware Removal Forum.
You "could" be having a trojan type infection problem.
Follow the "pinned post" instructions in the Malware Forum, including running Spybot S & D, and Ad-aware prior to Running and posting the HiJackthis.
http://forums.tomcoyote.org/index.php?showforum=27

Please don't post your HJT Log into this "other computer problems" Forum, since we do not analyze HJT here.

Best Regards

Thanks for continued assistance dough I dont have Roxio Easy CD Creator or Direct CD installed and have checked APM and is enabled so will run hijack and post log in the correct forum Jas

Okies log is now posted Thanks Jas