I know from doing a different type of support myself that customers rarely take the time to say thanks - they only have time to type complaints :P But I could not leave without remarking on the outstanding support I have been give by Elrond. Not only did it fix my prblem but the follow-up information and all the additional advice is very useful. If this is a standard approach then it is an excellent setup. Thank you Elrond and tomcoyote.org this is an invaluable service.