This is not a problem HyjackThis can solve, but hope someone here can help.
I recently installed a program and one small part is not working and instauctions through their help is to reinstall after a clean uninstall (usinhg add/remove programs). Now the problem....the program is not showing in add/remove nd a sdearch of the programs folder does not show an uninstall program file.
I tried top reinstall the program over the current install and get the error, cannot install until previous program has been properly uninstalled.
Kinda stuck between that "rock and a hard place' here.