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My Computer Has Crashed...


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#1 kanulty

kanulty

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Posted 10 August 2004 - 07:41 AM

A while ago I was having a problem with pop ups and all the mess that goes right along with them. I did the hijack this thing and it seemed to clear my computer up. It worked for about two to three weeks then all of a sudden, I restarted my computer last weekend because it was acting a little sluggish and when it went to restart, I got one of those wonderful blue screen error messages stating the following: "STOP: c000021a {Fatal System Error} The Windows logon process system process terminated unexpectedly with a status of 0x00000080 (0x00000000 0x00000000). The system has been shut down." Last time my computer messed up, I was able to turn it off after I got the error message, and log back on in Safe Mode. Now when I turn it back on, I hit the F8 button and the menu pops up. I click on the safe mode option and it starts to log on. As soon as the Windows XP screen clears, it goes to a black screen, pauses for a minute and then I get my stop message again. So apparently, I can't even log on in safe mode. I don't have a clue what to do and I don't know if i'm even posting this in the correct board. If anyone can help, I would really appreciate it! Thanks so much!

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