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An unexpected error prevented access the Outlook

microsoft outlook

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1 reply to this topic

#1 garryaken

garryaken

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Posted 13 April 2018 - 07:27 AM

The problem is when opening up Microsoft Outlook I am receiving an error before Outlook will open.
Any Suggestions would be appreciated.

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#2 paws

paws

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Posted 16 April 2018 - 02:58 AM

Hi and welcome to our forums

Perhaps you could provide some more information as this may help our members to help you...

 

For example:

1 are you referring to Microsoft Office Outlook, or Microsoft Outlook.com

2 If Microsoft Office Outlook then what version and licence? ie 2003, 2010, Office 365, Home and Student etc.

3 Exact error you are receiving, please add a screen dump or upload a screen photo.

4 How long has the problem existed?

5 What was the computer doing in the few days before the problem started

6 What steps have you taken so far to remedy the situation.... describe please the outcomes

7  Make and model number of your computer and its operating system service pack etc is always helpful

8 Have you tried using System Restore Points created a day or two prior to the problem happening? what happened?

 

The more detailed information you can provide the better.

Regards

paws


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