An unexpected error prevented access the Outlook
#1
Posted 13 April 2018 - 07:27 AM
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#2
Posted 16 April 2018 - 02:58 AM
Hi and welcome to our forums
Perhaps you could provide some more information as this may help our members to help you...
For example:
1 are you referring to Microsoft Office Outlook, or Microsoft Outlook.com
2 If Microsoft Office Outlook then what version and licence? ie 2003, 2010, Office 365, Home and Student etc.
3 Exact error you are receiving, please add a screen dump or upload a screen photo.
4 How long has the problem existed?
5 What was the computer doing in the few days before the problem started
6 What steps have you taken so far to remedy the situation.... describe please the outcomes
7 Make and model number of your computer and its operating system service pack etc is always helpful
8 Have you tried using System Restore Points created a day or two prior to the problem happening? what happened?
The more detailed information you can provide the better.
Regards
paws
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