An unexpected error prevented access the Outlook

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garryaken Topic Starter

The problem is when opening up Microsoft Outlook I am receiving an error before Outlook will open.

Any Suggestions would be appreciated.

paws

Hi and welcome to our forums

Perhaps you could provide some more information as this may help our members to help you…

For example:

1 are you referring to Microsoft Office Outlook, or Microsoft Outlook.com

2 If Microsoft Office Outlook then what version and licence? ie 2003, 2010, Office 365, Home and Student etc.

3 Exact error you are receiving, please add a screen dump or upload a screen photo.

4 How long has the problem existed?

5 What was the computer doing in the few days before the problem started

6 What steps have you taken so far to remedy the situation…. describe please the outcomes

7 Make and model number of your computer and its operating system service pack etc is always helpful

8 Have you tried using System Restore Points created a day or two prior to the problem happening? what happened?

The more detailed information you can provide the better.

Regards

paws

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