system runs fine but no power on the keyboard or mouse
3 min read
Hi Sanuj, and welcome to our forum
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Sorry to hear about the problems with your USB
Cleaning out your computer, (of dust and the usual detitus that accumulates) should not involve disconnecting components…. if you disconnected stuff its possible that you reconnected incorrectly, or maybe failed to seat the connections to the USB headers fully and completely.
Please check these carefully before doing anything else?
Post back and let us know how you get on
regards
paws
Hi plasticbowl and welcome to our forums,
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Sorry to hear about the keyboard issue. It seems you have done more or less everything that most folks would normally try, however I would be inclined to plug in a known good working keyboard as a test ( borrow one from a chum maybe?) restart your computer and test thoroughly if the problem totally and permanently goes away then its definitely pointing the finger of suspicion at the actual keyboard.
Before getting a new keyboard try to resynchronise the keyboard and sender unit (usually a small button on each that it's necessary to press more or less at the same time and see if this helps.
One final and desperate measure that has been known to help other folks, but is only to used if you are determined to send it to the recycle facility…. is to beat it up!
Here's how:
Please take all safety precautions, keep other people, children or pets away and use protective safety glasses… and any other personal protection equipment (PPE) as appropriate.
Remove the batteries, turn the keyboard so it's upside down and give it several smart smacks by hand or a rolled up newspaper (sometimes this will shock a bad contact back into life again… if the keyboard is destined for the recycle bin anyway…. you can be quite severe with it!
Reseat the batteries, Try the synch again and then check in device manager that it all seems Ok no red/yellow markers etc and if still no joy then get a replacement, fortunately they are very inexpensive these days and even our local supermarket sells them for a pound or two (or a dollar or three!)
Post back and let us know if this somewhat unconventional approach does any good!
Regards
paws
Hi plastic bowl,
It was good to hear that you are up and running again with a new keyboard.
I think that replacing it was definitely a smart move on your part.
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Regards
paws
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