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New guy on the block - printer icons disappearing

1 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Post #1
Hi, referred here a bit of a tech phobe. My printer icons for my Canon image class laser printer and Epson all in one printer disappear from time to time. Once they disappear, I unplug my linksys router and then shut down the computer for like 10 to 15 mins. Then plug in router and turn on computer. Sometimes when I boot it up, the icons come back…sometimes it doesn't work and I repeat the process (4-5 times) until it works or I shut it down for the night. No rhyme or reason why it occurs. I have had printers the past four years. Once I got new desktop last winter, things got wonky with printer icons disappearing. Frustrating. Can someone help me?
Post #2
Hi danohuang, As power cycling your router seems to help then it looks like you need to set a static IP address for your printers.(if you are connecting them via Ethernet)

Try this and let us know how you get on
Regards
paws
Post #3

I was wondering if you or someone else could explain how to set up a static IP address for my printers?  I use a Canon image class 4100 and Epson Workforce 320 as printers.